FirstCry

They will loot you for gift wrapping Rs40, they will wrap the gift with their logo printed paper and we will carry and do advertisement for them and they will charge Rs 40.

Today I had this kind of experience with First Cry shop in Aluva and I will make sure that never ever I will go for shopping to First cry and also make sure that my friends and relatives also are aware of this looting.

Simply they give offer they charge double money
And cod charges and shipping charges is also high
Somtimes the quality of products is very poor
And they offer frree at three offer i always order at 3 but they lure PPL in the name of free all fake cheaters you won't get free it's all fake im trying from 5 years

Purchased a nightwear from Firstcry. It's of Babyhug company, a company I always relied on for its quality.

But this suit for which I got delivery on 2nd October 2023 is quite irritating on skin of baby as it's rubber print is rubbing and hurting skin of baby. I tried to contact customer care for help but they were adamant on picking the product only if it has attached tags with it. I tried to explain them million times that I didn't receive the product with attached tag(as tags were kept separately). But they were adamant on picking the product only if it has attached tag.

They are cheaters and bunch of frauds who never take the responsibility of product once it's delivered. This is my 2nd issue in a row regarding first cry which plainly denied to take the responsibility of wrong product sent my them.

I even told them again and again that it was a miscommunication, may be I was not able to put my point correctly in first call so I called them up again but they were not ready to listen. Beware customers!Dont buy products from anywhere but not first cry and this is review not of a layman but a qualified Doctor.

User's recommendation: Pathetic service by FIRST CRY.

Maine 4 to 8 kg ka diaper orders kiye the, usme size new born baby ki hai, maine replace karne ke liye call kiya but company rules Nahi hai. Matlab maine 1200/- ke order kiye the. To kuch matalab Nahi huva. Jo pack diaper te uska replace Nahi na amount, third class service apps. Firstcry Jyada use mat karna ye app.

My sling bag came with fungus on it. Unfortunately it says no returnable. Disgusting. Don't order from here

1. This code is valid for 1 month
2. This code can be used once per customer and the order value in your cart should be AED 150 or more and is applicable on Full Price of the item(s)
3. Max cashback value is AED 100 and is applicable only on the Full Price of the item(s)
4. Cashback value must be utilized in a single order, it cannot be split into 2 or multiple orders
5. This code is not valid on combos and cannot be used in conjunction with other coupon codes
6. It cannot be used on pre-orders or for purchasing gift vouchers
7. It is not transferable, cannot be resold or redeemed for cash
8. It cannot be extended or renewed
9. FirstCry.AE reserves the right to void the transactions where prohibited
10. FirstCry.AE reserves the right to change the terms and validity of the offer without prior notice
11. Cashback earned cannot be redeemed sub category: PC Games & Gaming Consoles and on certain items from the category Diapering, Feeding, Bath & Skin & Maternity Personal Care. Please click here to view the details of excluded products
12. Kindly refer our Terms of Use for additional details

How could u do that from your coustomer? Bde bde celebrities se add krwa ke logo ko dhokha deta h ye site sirt paise lutta hai. Product waps lene ke bad paise v return nhi krte ye log or to or first cry site se maine jo order kiya tha wo product v my order se hta diya gya h.
One of the worst site of this... Chor site h ye. Phle acha product dikha ke bekar product sale krta h or bad me refund kro to product lekr chla gya or avi tk paise v return kiye mere. Or to or ab first cry ke account se maine jo order kiya tha wo v hta diya gya h. Same on you.

Received on time but damage item then for return send email many times and call unlimited but no one come for collect

I'd like to express my frustration regarding the service provided by Firstcry. My experience with them has left me deeply disappointed. I placed an order for a product meant for my baby girl on July 14,2023. The cost of the item was ₹1186.03. To my dismay, the product was inexplicably cancelled by the delivery team when it was just 3 km away from my home. The most baffling aspect was that I received no communication or notification about this cancellation.

After this ordeal, I received a partial refund of ₹1119.55 on July 28. However, it wasn't until I reached out to their customer care that the remaining amount of ₹66.47 was refunded, and this was done only by August 13.

In an attempt to give them another chance, I placed the same order again on July 28 (Now, I realized that was my mistake). Initially, the delivery date was set for August 7. However, this date was then changed to August 12 on August 7 itself. Subsequently, the delivery date was rescheduled multiple times: first to August 17, and now it stands at August 22. I made two calls to customer care seeking clarity on this matter. On both occasions, I was met with apologies and reassurances that my concern would be treated with urgency. They assured me that my order would be prioritized and delivered promptly. However, the constantly shifting delivery dates have left me sceptical about whether I will receive my product on the next promised date.

As the delivery dates continue to change, I find myself wondering if anyone else has encountered a similar situation with Firstcry. When I initially placed the order, my baby had just started lying down. Now, after a month and a half, she has progressed to sitting up on her own. The delay has not only tested my patience but also impacted my baby's growth milestones.

I sincerely hope that my ordered product arrives as promised, but if this situation persists, I'm left with no choice but to consider taking legal action. The lack of transparency and reliability in their service has severely eroded my trust in Firstcry.

Incorrect product delivery. Not ready to accept the incorrect product. Difficult to reach out to customer care executive. Boycott Firstcry