FirstCry

This site is totally worrest place to buy.They don't have capacity deliver the product.they use money for some days and cancell the order automatically and don't deliver the products.dont buy from this site.

I ordered snuggy packets twice on firstcry. Both reached till the destination. But insted of contacting me they returned the packet saying not deliverable. Once a delivery boy contacted me and said the consignment is huge so cant deliver. When tried to reach the customer support they said I wasn't available which means the delivery boy have updated so insted of delivering the product.

If they are not interested in delivering the packet, then why are they running an online store.

Xpressbees has held Delivery of your FirstCry.com Order AWB: **************, as consignee was not available. For assistance, please call *******6100

Have been receiving this msg from these guys since may. But the product has not been delivered. Fedup following up with the lady: KOMAL from their customer service dept.

False promises everyday.

Worst client service ever.

Will not recommend or order from here henceforth. My money was also taken. Scam these people are doing in this lockdown period.

I am writing to express my extreme disappointment with the recent experience I had with your company regarding the delivery of a product order. Despite my explicit request for the latest manufacturing date, I received a product manufactured in 2022, contrary to what was agreed upon prior to placing the order.

Throughout this ordeal, I have diligently reached out to your team multiple times via email and your application, clearly stating my concerns and requesting a resolution. Regrettably, I have yet to receive a single response. Despite assurances over the phone that I would receive a reply within 24 hours, I have been met with silence and inaction.

On top of this, last Saturday, I was assured by one of your representatives that all items would be returned, and arrangements would be made for a prompt collection by your delivery team within 24 hours. However, no action has been taken thus far, and there has been no communication regarding the return process.

Additionally, I followed the instructions provided by "Omer" from your team to send product photos and details for a replacement, yet I have not received any response to that either. It is incredibly frustrating to experience such a lack of accountability and efficiency in handling customer concerns.

I want to emphasize that my request for the latest manufacturing date was not arbitrary; it was made out of genuine concern for my baby's well-being. While the product may not have expired, I specifically requested the latest manufacturing date for peace of mind. This request was communicated clearly through multiple channels before placing the order.

Guys now firstcry is providing 8yr child cloth with a option of new born. Sit with a inch tape to measure coz Dey cn gv any size even if u r opting for new born. I gt d ans every brand has different size. As every baby is nt of same size.nw 8yr is also a new born.new thing to know. Nvr purchase frm firstcry n Dey dnt hv solution. They provide wrong information on pg with wrong option n thr u hv to pay for d losses

They have partnered with most lazy, sleepy courier service (xpressbee)
They sleep over your item, i have made 2 separate order on 09/10/20, which was shipped/hand over to Xpressbee courier on 10/10/2020, yet 1 order is in the destination city and 2nd one has not moved at all.
While tracking on 13th, for last 4days item is still at the same location and xpressbee has changed delivery date to 17th oct now.
Xpressbee courier service has no value for time. And they have some lazy people in there team as well

I received the product after many follow-ups.
The product we ordered and received are completely different... As I was totally fedup with the website, I didn't return the product. I was like atleast i got some product. The product which I ordered first was not delivered, and I have to mail them daily for refund. After a big argument with the team, money got refunded to my firstcry account. So I have to again place an order for that jeans, that to was not matched with what I ordered.

DO NOT PURCHASE THEIR MEMBERSHIP….
1).discount is not applicable on all products.club members and non club members are getting same discount on their most of the products.
2)after club membership you still need to pay shipping charge of minimum order of 299 INR.

They are doing fraud scam by charging you 899 membership and than I found there is no much benefits.better to be non- member.
First cry owner is a big fraud and doing scam in terms of selling unauthentic membership

Firstcry.com is a fraud company with highly substandard products. These products can cause serious injuries and health hazards to babies. The company dupes customers

Totally fake app worst service. Don't know how they are allowed to run the business in this pathetic manner or with such poor service. Stop these types of retail e-commerce brands

Order no. *******YOADDAF803

Greetings of the Day!

There is no update from your side.

Parents trusted you with the joy and needs of his child and company like first cry has no consideration for the same.

Despite doing multiple calls and mails no one has visited to correct the defect nor replacement has been provided.

My sons 1 st birthday is on 5 th feb and his birthday gift is not there,just because of your team slow response.

If you want to cheat customer and parents at least say so,so we can make other arrangements.

Revert back only if you are resolving the issue or enjoy your team brutal suppression of parents feelings.

Thanks and Regards,

Ankit Mahnot and Surabhi Mahnot-Parents of Ansh Mahnot

Worst customer care service#no replacement no defect correction#following up since 10 days

I ordered a blazer set for my kid from first cry and the tee shirt was missing. I asked them to return it. They keep canceling my request. Worst site. I won't be shopping here anymore.

Most worst service they wont treat customers properly wont satisfy the customer end such a worst experience dont ever go to this shop for your peace and health