FirstCry

I ordered a blazer set for my kid from first cry and the tee shirt was missing. I asked them to return it. They keep canceling my request. Worst site. I won't be shopping here anymore.

Most worst service they wont treat customers properly wont satisfy the customer end such a worst experience dont ever go to this shop for your peace and health

When you can't deliver as per the commitment why do you take orders and block out money. They fool users while booking the products.

First cry Canceled my order and kept pre payment without informing and now not listening complaint. I will never shop from firstcry again. My 840rs stuck by shopping from firstcry. Never buy from firscry by paying online.

Very poor service. Why shipment not delivered timely. Firstcry application/platform not good.no again order for this platform. Delivery time very very long.
Payment extra charges then refund process.

The are trying to fool us. I got nearly 18 products, out of which 1 was damaged. I asked for return on the same day on which I got the products. They said they will collect it withing 10days. They did not. So I made a customer care call twice within a span of 5days. They said they will pick up the product within 24hours. But it's been more than 5days none of them cam to pick up. Simply sending messages that some one will come to pick up if I call that person he is telling I am delivery man so I dont know. And again I am getting more than 40 messages mentioning that I was not available to collect the product. Why you are trying to cheat others.

In the following matter amount is deducted my account 5 Dec 2022,i returned original product but delivered boy accept my original product and change my order to warehouse otherwise delivery boy how to accept return order and change my parcel at warehouse its big scandal in Company Name Misuse i cancelled order but not credited in my account till date.

Pathetic Customer care, sometimes pathetic and poor quality diapers, always delays in the delivery specially whenever ordered for the next day delivery product.
Highly Disappointed.

Click baiting, firstcry can't believe this. I ordered a cot cum bed with mattress a combo pack, but this guys sent just cot cum bed when I called the customer care first they acknowledge it was mistake then they started to say I just ordered cot cum bed not a combo. I sent them screenshot shot of my purchase which was a combo and still showing as combo from my purchase history. SIMPLE WORDS OUT RIGHT CLICK BATTING. BE VERRY CAREFUL IF YOU ORDER FROM THIS SITE.

My order has not been delivered - no contact from logistic either. However the status shows as delivered - i have contacted first cry team and updated them - every single day they called to check if product received & responded with 10 days for resolution - after 10 days absolute no contacted 5 days later i contacted again after 2 days of run around they say 10 days! I insisted on speaking to a supervisor who says i have an update you have received it and therefore no issue to resolve!
I insisted on putting a conf call with deliv person and they claim they cannot disclose personal company updates ---- FIRSTCRY is liar and cheats - i should have stuck to amazon and flipkart! NEVER NEVER NEVER WILL I SHOP AT #FIRSTCRY

These are shameless people never help once you buy a product u pay for your decision
I buy a cradle for my baby from their store
Its not working properly and my baby doing vomit everytime while using it
I requested many times but no response
I pay for my decision for choosing first cry cradle
Never choose firstcry

I purchased suite for my kid and it was manufacturing defect. When I called the customer care they informed that return window has been closed but still you have 3 more days if is there any issue with Quality. When I send an email with the proof they said that it is not possible to return because its a manufacturing Defect and doesn't comes under return policy. Wasted almost 3 hrs on call but same response from all the 3 agent. Want to mention 3 agent name Abhinav, Gourav(esc desk) and Kailash Sr TEam Leader Who disconnected my call without providing any resolution. They simply denied for providing any support. Please DONOT purchase any product from First cry specially for baby. I think it's a fake or fraud website. PLEASE BE AWARE before purchasing any iteam from FIRST CRY.

Firstcry delivers defective products and just discredit customers's words by stating its superior quality

Poor.
The first cry really made me cry.
Ordered the gift which never got correctly delivered and no response from
Company

Worst customer service I have seen. I bought a stroller worth 5000AED. 2days and I found a manufacturing problem in the legs of the stroller and so I called FIRSTCRY to come and inspect it. They did after a week and then the confirmed the defect and 3 weeks later they have not come back to replace it.

Been calling them since 12pm today to collect it and they did not send anyone till now even thought they "promised" they will be here by 6pm.

I just asked for missing items in my product
The lock set was missing
I only asked for missing parts
They told me they will file for missing parts only and I will get my missing parts
I get many calls from courier person that they are going to take my product
I want the missing parts only
It's a minute thing
I paid so much for my item 7400rs
I wrote emails to customer care
What I get is robotic answers and both the times answers were same
Robot chats are useless
I cannot dismantle my drawer as it is hard. If I dismantle and it breaks, money will go from my side only.