First Class Tvs has a rating of 3.8 stars from 1,736 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with First Class Tvs most frequently mention customer service and good deal. First Class Tvs ranks 2nd among TVs sites.
Great 77' OLED TV sold at a great price. My only complaint is that it seems I was misled about free shipping. I was told 'white glove service' was an extra $149.00. Later I learned from the shipper such service is automatically provided with every TV delivery. So it seems paying the $149.00 may be paying for shipping itself, not for the 'white glove service.'
Tv was delivered on time & they checked it to make sure it was working & not damaged. No issues with the tv yet.
Great service and price!
Was a little worried. Did receive the item ordered in good condition. No response when trying to contact anyone concerning delivery date which needed to be moved. Would have rated you perfect with a little better customer service. I would purchase another product from you with no worry. A little better customer service would go a long way.
Product was delivered and opened for verification of product working as expected. Delivery was on-time and efficient, delivery personnel were courteous and efficient.
Everything was as stated. Delivery was professional.
Great price! Fast delivery!
It is an awesome TV, especially for the price. My experience with this company was excellent but the only issue I had was how long it took to actually receive the TV.
Overall this OLED TV is great.
Good customer service & fast shipping...no problems, delivery went very smoothly.
Problem was with ebay website. Product was paid for, but showed up as unpaid. Seller corrected issue soon after contacting them. Thanks.
Very good price. Service was also very good, except that the shipping tracker did not work. However, delivery went exactly as predicted. I would definitely buy again.
Haven't yet opened the product, but so far happy with service.
Good experience overall. Took a few extra weeks to get my tv because the shipping company was not flexible with delivery.
Time of year slowed down shipping.
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It was pretty simple anf suprr fast. The delivery guy did not leave until he assured the unit was working. Overall, white great service.
Fast shipping and product arrived exactly as described.
I purchased a TV from said store, no gimmicks, one of the lowest prices and in stock. Item shipped quickly.
Great no issues!
First, the price of this TV was really good...I checked Amazon, and their price for the very same Model was about $1000 more. I had an issue with the shipper, because the TV had been just 70 miles from me for over a week, and i called the shipper. They said they couldn't deliver for another week or so...after Christmas. So I called Firstclasstvs, they said they would see what they could do. My TV was delivered 2 days later! So kudos to Firstclasstvs...I would definitely shop with them again!
Answer: Shipping insurance is not a scam. When you are shipping a fragile item that costs thousands of dollars it must be insured. We quote the shipping insurance afterwards so the customer can save the most money. If we included in the price you would pay much more than you would need to since shipping insurance is a variable cost. Keep in mind that after the shipping insurance you are still receiving the TV at the lowest price in the nation GUARANTEED. Its a simple concept to understand. Some customers unfortunately cannot grasp the concept but we have thousands that do and get to enjoy these great TVs and AMAZING PRICES.
Answer: Yes, you get a call after you order. I canceled the order, sounded like scammers.