First Class Tvs has a rating of 3.8 stars from 1,736 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with First Class Tvs most frequently mention customer service and good deal. First Class Tvs ranks 2nd among TVs sites.
Everything was great
Bad communication. Fine product.
This was a great purchase experience for us. The delivery was on schedule and the delivery men did a great job. The TV was as ordered and has worked well to date. No complaints and plenty of accolades for FIRSTCLASSTVS.com. I will buy from them again!
FIRST CLASS
Was shopping for new TV and found this site. Saved $600.00, just had to wait a couple weeks to get it. Worth the wait.
Super easy transaction... the television I purchased is terrific. The communication / information provided by the seller was accurate and provided pretty good guidance about how the process would unfold.
Even though it took 2 weeks to get a call to confirm phone/address, the customer experience was great. Delivery was great, the delivers had to get the TV inside and turn it on to make sure the screen wasn't cracked and it works. I'd buy from First Class TVs again.
I received the TV as described. No bait and switch however, the TV I ordered is the TV I received. Customer service did call me to upsell on promotion for 'white glove' delivery service and warranty. I would recommend Firstclasstvs.com. Very happy with the great deal on a new TV.
Experience with first class tv was great. Shipping was not, but they made it right and made sure I got my tv.
Wanted explanation about TV being used and not in a sealed box as advertised
High quality service all around. The name of the company says it all. Truly "first class" Very professional and courteous as well.
Good product at a great price
The OLED TV is great. Purchase was easy and price was excellent.
However, delivery was indicated to be 12-26-18, when ordered and paid for on 12-14 (12 days). The 26th passed without a word from the trucking company. Online a second delivery date was then indicated for 1-2-19. This date came and went without communication. I sent an email to AM Trucking who then 'scheduled' delivery for 1-4-19 (21 days), and it was finally delivered!
I understand holiday delays but the lack of notifications, inability to get a timely delivery, or even track the progress of shipping put significant strain on my holiday plans.
Great job
TV was delivered as promised
Good product, good price and on time shipment
Best price on 55' LG OLED out there. Delivered 10 days after order date. No issues at all.
First rate service and product, can recommend without reservation.
Very professional and fast delivery
Amazing tv at an awesome price
Speedy delevery also
Answer: Shipping insurance is not a scam. When you are shipping a fragile item that costs thousands of dollars it must be insured. We quote the shipping insurance afterwards so the customer can save the most money. If we included in the price you would pay much more than you would need to since shipping insurance is a variable cost. Keep in mind that after the shipping insurance you are still receiving the TV at the lowest price in the nation GUARANTEED. Its a simple concept to understand. Some customers unfortunately cannot grasp the concept but we have thousands that do and get to enjoy these great TVs and AMAZING PRICES.
Answer: Yes, you get a call after you order. I canceled the order, sounded like scammers.