Fingerlingmonkeys Reviews Summary
The company's reputation is significantly marred by customer dissatisfaction, primarily due to service delays and unresponsive customer support. Many customers express frustration over unfulfilled orders and a lack of communication regarding refunds or inquiries. Despite these negative experiences, there are hints of positive sentiment regarding product offerings, indicating potential appeal if service issues were addressed. Overall, the company faces substantial challenges in customer service and reliability, which could impact future sales and customer loyalty unless improvements are made in communication and order fulfillment processes.
This summary is generated by AI, based on text from customer reviews
I ordered +paid for 2fingerling monkeys 9/10/17. Had confirmation of order + payment + a message saying delivery in 18 /21 days have heard nothing since. I have sent 5 emails one demanding a refund but none of them have ever been answered. These items cost me £29.95 and were for my grandchildren Christmas presents. I can't afford to buy them again being on a low income can anybody help +let me know what I can do.one desperate Nannie.one despicable company.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members