• FineArtAmerica

2024 SITEJABBER AWARD

FineArtAmerica

Overview

FineArtAmerica has a rating of 4.5 stars from 2,305 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 10th among Home Decor sites.

  • Value
    147
  • Shipping
    145
  • Quality
    138

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 91.8%
Positive
270
Neutral
1
Negative
23
147
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What reviewers want you to know

Positive highlights

  • The art work sent to me was really beautifully done and now I have the perfect prints for those frames.
  • Love everything I've gotten from them so far, but this shower curtain is the best!
  • 2024 Customer Choice Winner

Critical highlights

  • The prints were great but terrible customer service.
  • I asked to cancel and have money returned.Fine Art America says too late it was already sent.
How would you rate FineArtAmerica?
Top Positive Review

“Gorgeous high-quality products with prompt fulfillment”

Randi R.
2/1/24

I've placed several orders from this company and everything exceeded my expectations. The artwork has rich colors and crisp reproduction. The products I've ordered (mugs, bags, pillows) were excellently crafted. I was particularly concerned about the mugs not breaking during shipping; they were packed well and arrived intact without a single chip. I will definitely be exploring the work of more artists through FineArtAmerica and ordering more products.

Top Critical Review

“Defect in Quality -Won't Pay 4 Return!”

Paul D.
2/18/24

The Ansel Adams print arrived blurry/ out of focus. Returned it. They refunded amount for the Adams. Stated policy they pay for return ($150) if there's "a defect in quality". There certainly was. They will not discuss. Do not respond to my emails.

Reviews (2,305)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (178) art america (321) art work (63) shower curtain (64) quality product (47)
Thumbnail of user randir78
1 review
0 helpful votes
February 1st, 2024
Verified purchase

I've placed several orders from this company and everything exceeded my expectations. The artwork has rich colors and crisp reproduction. The products I've ordered (mugs, bags, pillows) were excellently crafted. I was particularly concerned about the mugs not breaking during shipping; they were packed well and arrived intact without a single chip. I will definitely be exploring the work of more artists through FineArtAmerica and ordering more products.

Thumbnail of user scotts4084
1 review
0 helpful votes
January 9th, 2024
Verified purchase

My brother-in-law, for whom this print was a Christmas gift, LOVES the print. My spouse and I had seen some fantastic prints on metal in a gallery and they glowed so beautifully with the gallery lighting that we thought we might try one of our favorite artist prints on it and it seems to have worked out wonderfully. Thank you for making a beautiful print for us. We hope to see it one day since the relative we gifted it to lives in another state.

Thumbnail of user jerryc1169
1 review
0 helpful votes
January 12th, 2024
Verified purchase

I bought an artwork of a poem by a Shawnee chief for my best friend's wife who discovered through a DNA test that her family history includes a relationship with that tribe. When she opened her Christmas package, she was thrilled with the gift and it's message. I was worried that it would not arrive by Christmas but it arrived in a few days before the holidays. I would not hesitate to buy art from them again.

Thumbnail of user richards6259
1 review
0 helpful votes
January 9th, 2024
Verified purchase

In searching for a special bicycle-themed birthday card for my sister a few years back, I came across Fine Art America. They had so many great choices, I had a hard time deciding. Since then, I have been ordering cards for her and other "special" people. I'm always delighted at the broad range of choices and usually entertain myself for a while looking at all the possibilities.

As an online merchant, they are as good as any I have encountered. Their prices are reasonable, and their shipping is always quick. Who could ask for more!

Thumbnail of user geneb378
1 review
0 helpful votes
March 17th, 2024
Verified purchase

I have purchased at least five items, large items typically in the 24"x36" range. Canvas stretched over wood. From selection, to ease of ordering and delivery, everything is flawless. I can't comment on customer service simply because in all these years, I have never needed to contact them. Better than expected for price.

Thumbnail of user johnk6040
1 review
0 helpful votes
April 10th, 2024
Verified purchase

Ordered 2 x 25 packs of Christmas cards with own words inside. I have ordered before and the cards continue to be very professional and of great quality. One set of cards were produced from a digital download of a Christmas scene I bought online and could not be more pleased with the
Cards produced. Overall the quality of the cards exceeded my expectations and will continue to buy my Christmas cards each year. Thank you Fine Art America.

Thumbnail of user johng7296
1 review
0 helpful votes
March 13th, 2024
Verified purchase

For a number of years, I have been looking for a particular military mug, to no avail. Just in an off chance, I accessed the web again to see if one was available. Imaging my surprise to see FineArtAmerica indeed had the ability to provide one. Woo-hoo! The mug was delivered sooner than expected, and was EXACTLY what I was looking for after all these years. Great job in all respects FineArt!

Thumbnail of user jeroana
1 review
0 helpful votes
March 11th, 2024
Verified purchase

Top-notch experience. I could not have asked for better. Appreciate being able to support an independent artist. The framing was perfect as expected from the website. I have now made three purchases, and all with the same, consistent, high-quality results.

Thumbnail of user patw625
1 review
0 helpful votes
March 14th, 2024
Verified purchase

NASA photo of Earth Rise 1968 beautiful professional quality photo with light weight frame and acrylic glass.
As advertised and securely protected in larger box when delivered. I would purchase again from Fine Art
America.

Thumbnail of user sandio30
1 review
0 helpful votes
April 6th, 2024
Verified purchase

I have been with FineArtAmerica since 2010. As a new artist, I have grown immensely because of the help, guidance, leaning new techniques in my art with all the assets they provide. They keep up with what the world is doing artistically, and how to present my/our art in a professional way through this company. My sales have grown and my ability to create on this site as well. Questions are addressed and help received. Love the Forum for finding out, participating in learning and fun topics. I highly recommend FineArtAmerica over other sites to use for your artwork, knowing you will get the best service, guidance and help when needed.

Thumbnail of user margarets2261
1 review
0 helpful votes
February 19th, 2024
Verified purchase

I love the idea of budding artists getting exposure via a website like that. I've purchased 2 pieces created by a friend. We both gained on the experience.

Thumbnail of user ritag396
1 review
0 helpful votes
March 11th, 2024
Verified purchase

Even if you cannot afford the canvas or print, you can order cards here. They are the same price as at the card shops, but the artist is mentioned and it is one of a kind.
I have purchased canvas paintings and they are beautiful, wrapped around frame, you do not need a frame. Colors are true, pictures arrive well packaged and quickly.

Thumbnail of user pauld3201
1 review
0 helpful votes
February 18th, 2024

The Ansel Adams print arrived blurry/ out of focus. Returned it. They refunded amount for the Adams. Stated policy they pay for return ($150) if there's "a defect in quality".
There certainly was. They will not discuss. Do not respond to my emails.

Service
Value
Shipping
Returns
Quality
Thumbnail of user maelam
2 reviews
0 helpful votes
February 8th, 2024
Verified purchase

Ordering was easy and the items arrived quickly. They were high quality and well packaged. I'm glad artists can sell their work through Fine Arts America.

Thumbnail of user deborahp2048
1 review
0 helpful votes
January 30th, 2024
Verified purchase

We are in the UK and bought 3 different gorgeous prints from FineArtAmerica. They were despatched in timely fashion, beautifully packaged and beautifully reproduced. The range of art was fabulous and service and pricing were very good. The website was easy to use. We were very impressed and happy with our purchases. We would highly recommend them.

Thumbnail of user jesperd11
1 review
0 helpful votes
February 7th, 2024
Verified purchase

I have bought many reproductions from several vendors. The vendors that supply FineArtAmerica have a significantly higher quality in their products than any other platform or vendor. You are well-informed in the process. So with 5 pictures originating through Fine Art of America, I can safely say the highest quality, and highest reliability.

Thumbnail of user kwesim2
1 review
0 helpful votes
April 15th, 2024
Verified purchase

The painting was good the pricing and website great. The frame, no good. There were gaps in the frame with scratches and dents. I would like to say this was from shipping but it was not. So more focus needs to be put on the frame department.

Thank you

Respectfully
Kwesi McMaster

Thumbnail of user teric218
1 review
0 helpful votes
January 1st, 2024
Verified purchase

Print arrived quickly and in good condition. Nice heavy good quality paper. Lovely print. There were several prints to choose from of the showers. Nice color and shadows of the area.

Service
Value
Shipping
Quality
Thumbnail of user timothyy246
2 reviews
0 helpful votes
March 18th, 2024
Verified purchase

In recent months I have purchased over 30 framed wall prints from FineArtAmerica. In each case, FAA has kept me completely informed of my orders and tracking. Each purchase came expertly packaged to prevent any damage, yet easy to open. They also attached a wire hanger on each print so that I can immediately hang my prints. The hangers are professionally attached, just as I would hope to have them. I couldn't have asked for a more pleasant experience than with FineArtAmerica. If I can find any more wall space in my house I will definitely order more prints from them. And I will certainly recommend this excellent company to my friends/family.

Tip for consumers:
I am not tech savvy so can't upload a photo. I am Kathy Hart so I don't know who "Timothy Y." is at the beginning of my review.

Service
Value
Shipping
Quality
Thumbnail of user jamesj3826
1 review
0 helpful votes
April 17th, 2024
Verified purchase

As an avid military historian, in particular World War 2, I was especially pleased by the superb picture of a Me-109-Gustav flying over what one could easily presume to be Belgium in 1944. Fantastic picture. Sadly I am returning the case as I made an error in the size of the case. That aside I intend t o reorder it in the correct size. Very impressed with this company it more than made my continued patronage.
Just wish they had a category for military history which would encompass all aspects of military through the ages. Would eliminate vast amount of time searching the huge amounts of non subjects.

Thumbnail of user josem2448
1 review
0 helpful votes
March 1st, 2024
Verified purchase

I use your company to order mugs for my collection, especially on science and arts. Despite it's rather expensive, mainy because of shipping costs overseas, it is worth it! My collection has significantly increased since I do business with Fine Art America on Sitejabber.com. And mugs I purchase from them cannot be found anywhere else!

Thumbnail of user tammyg755
1 review
0 helpful votes
April 10th, 2024
Verified purchase

Great customer service. The sunflower poster that I ordered was damaged in transport. FineArtAmerica quickly replaced with one that exceeded my expectations.

Thumbnail of user dawnn354
1 review
0 helpful votes
April 3rd, 2024
Verified purchase

I've placed many orders through this company. The service is fast, products are well protected when packaged, and I highly recommend them.

Thumbnail of user barbaraw2805
1 review
0 helpful votes
January 16th, 2024
Verified purchase

Quality art prints as advertised and short shipping time.
Selection of art so large making choice difficult but so much fun scrolling thru it all.
My first experience buying this way.

Thumbnail of user carolw2347
1 review
0 helpful votes
January 30th, 2024
Verified purchase

I have found everything I can imagine to be available from FineArtAmerica.com. Each and every item I have ordered arrived in perfect condition because of the care in packaging. I love the variety of artists available to view their work and make my favorite selection. This is my only choice of viewing fine art.

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

Company Representative

Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

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