In recent months I have purchased over 30 framed wall prints from FineArtAmerica. In each case, FAA has kept me completely informed of my orders and tracking. Each purchase came expertly packaged to prevent any damage, yet easy to open. They also attached a wire hanger on each print so that I can immediately hang my prints. The hangers are professionally attached, just as I would hope to have them. I couldn't have asked for a more pleasant experience than with FineArtAmerica. If I can find any more wall space in my house I will definitely order more prints from them. And I will certainly recommend this excellent company to my friends/family.