website thubmnail of FindMyPast
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Australia
1 review
3 helpful votes
Follow Jess S.
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I'm not just going to sit by and let them walk all over people again. They had been charging my grandma for a year even though she asked them twice to cancel her account. I had to intervene and spoke to a customer consultant who was kind enough to refund her for the last 3 months but the fact that I had to intervene in the first place is just disgraceful. My grandma is battling enough scammers, this being a known registered company, has me furious. With their level of customer care, don't even bother!

Date of experience: February 18, 2017
GB
1 review
3 helpful votes
Follow John C.
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There was very poor range of records to help you trace back plus if you want census information there is additional charges. I could only go back to 1939 and obtain information that I already had from free web searches.

Date of experience: April 6, 2022
Australia
10 reviews
25 helpful votes
Follow Stephen M.
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Don't Get Fooled By The Free Trial. They Will Steal Your Money!
Don't touch them. They lure you in with a free trial. I cancelled within a couple of hours and they charged me today 14 days later. They are predatory and just want your card details. I have reported them to consumer affairs.

Date of experience: January 27, 2023