I'm not just going to sit by and let them walk all over people again. They had been charging my grandma for a year even though she asked them twice to cancel her account. I had to intervene and spoke to a customer consultant who was kind enough to refund her for the last 3 months but the fact that I had to intervene in the first place is just disgraceful. My grandma is battling enough scammers, this being a known registered company, has me furious. With their level of customer care, don't even bother!
There was very poor range of records to help you trace back plus if you want census information there is additional charges. I could only go back to 1939 and obtain information that I already had from free web searches.
Don't Get Fooled By The Free Trial. They Will Steal Your Money!
Don't touch them. They lure you in with a free trial. I cancelled within a couple of hours and they charged me today 14 days later. They are predatory and just want your card details. I have reported them to consumer affairs.