Placed order for one of their items; got confirmation email immediately. Rec'd in about a week and had issues with it. Have now emailed them about 5 times...no responses from them; found a phone number for them and only voice mail on their end referring me back to website support. Item order doesn't function properly and I will be returning. Do not use this company....they are unsatisfactory.
I had ordered a phone from their website on 19th May, I tried to contact them continuously over e-mails at firstname.lastname@example.org which is supposed to be your customer service, for which BTW I haven't still gotten any responses, Then I tried contacting them on the number you have posted as your profile picture (98100-11309) which is always off so I whatsapp'ed you and got a reply on June 2 that the product has been discontinued and that the refund has been initiated within 6-7 days. Now, it's been 12 days since the last conversation and I still have no clue as to what is the status of my refund request and I do not see any responses to my whatsapp messages.
This has been the worst experience of ordering something online for me!
Its a fraud!
Very poor service. They do not refund money for weeks after they are unable to deliver products listed on their website. Better stick to known e retailers. These chaps are incompetent.
Having read about findable in some magazine,I decided to give it a try.So i whats apped them for the product which I wanted which was a cosmetic product. I promptly got a reply confirming order.This was at 1:15 in the afternoon.Then there was no sign of them for the next 5 hours.So at 6:30 ,I enquired , when I was told that delivery won't be possible that day.I was aghast.No one bothered to inform me .Only when I asked did they update me.And i had needed the product for the night and it was too late to go out myself and purchase and make it to my early dinner where I had to go.So I took up their offer for delivery the next day.While I was in the middle of my dinner, they called.Now , this is obnoxious.If its a whats app based order system , then all communication should be whats app based.You cant start invading people's privacy , anywhere and anytime . So I did not pick up their call.Next day, I waited the whole day for my order to arrive which never did.The next day , I went out and picked it myself.So , in my opinion, its a no starter.
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