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Yahoo FinanceReviews 91

1.7

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Yahoo Finance Reviews Summary

Yahoo Finance has experienced a significant decline in customer satisfaction, primarily due to a recent redesign that users find clunky and frustrating. Many customers express disappointment with the platform's functionality, citing issues like slow loading times, unresponsive features, and a rise in spam, which detracts from the user experience. Concerns about the credibility of information and customer service interactions further exacerbate negative sentiments. Despite its long-standing reputation as a reliable resource, the current feedback suggests a pressing need for Yahoo Finance to address these usability and trust issues to regain user confidence.

This summary is generated by AI, based on text from customer reviews

service
22
value
19
shipping
10
returns
10
quality
20

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RU
12 reviews
89 helpful votes
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The articles are worthless, its the commentary that contains more useful data and that's about the only thing saving yahoo

Date of experience: May 22, 2018
Del P.
Texas
1 review
11 helpful votes
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Could this be any worse?
January 30, 2018

Google Finance was great, but they close down the portfolio aspect. Stupid. So I switched to Yahoo. Even worse than not having a portfolio at all. Just strait up terrible!

Date of experience: January 30, 2018
New Jersey
1 review
16 helpful votes
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What as complete mess
January 23, 2018

I think it's been about a year since Yahoo unveiled its new Yahoo finance site. At the time it received horrible reviews Absolutely horrible. Thought I'd check back and see if they had made any improvements in response to user comments. As far as I can tell, the answer is "no."

The site absolutely sucks. And that's putting it mildly. The "news" section is almost entirely paid ads. Company press releases are few and far between. Sounds impossible? Go look for yourself.

The "comments" section was replaced by a "conversations" tab. It's bad enough that Yahoo did nothing to stop the trolling and flaming on the old site. But now the comments are listed in order of people's "reactions". It's as if a 12 year old decided that the number of "likes" was his reason for getting up in the morning.

I could go on and on but won't. I can't imagine what they were thinking. They took a site that could be used for individual investors looking for basic information and turned it into an absolute, complete, total mess. Sad but true.

Date of experience: January 23, 2018
Canada
1 review
10 helpful votes
Follow Gordon G.
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They have changed from one format to another and were excoriated about that move by the users. But it's hard to change.

Now Yahoo is making it even easier by lying that they solved a temporary network error message when they have not.

Sad really that they do not get their act together and will drive many from their email and other services due to dissimulation and incompetence.

Date of experience: October 3, 2017
Arkansas
1 review
4 helpful votes
Follow Barry D.
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Yahoo still refuses to go back to the old style of portfolio viewer that worked so well. Finally my brokerage house, Schwab, has seen the need and started a NEW SUMMARY that gives me what I need. Hopefully the other brokerages will do the same so that everyone and leave this piece of junk. As for me I will gladly never have to deal with Yahoo or Verizon again.

Date of experience: September 18, 2017
New York
1 review
9 helpful votes
Follow a f.
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Yahoo's portfolio news is now just a bunch of sponsored ads combined with tabloid style articles. Actual financial news of companies in your portfolio are few. Big disappointment over the original format.

Date of experience: August 27, 2017
Michigan
1 review
32 helpful votes
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ITS INTENTIONAL
August 22, 2017

THIS IS A CONSPIRACY OF THE FINANCIAL INDUSTRY TO PREVENT AVERAGE PEOPLE FROM GETTING ACCESS TO GOOD FINANCIAL DATA.

YAHOO! ACCEPTED BRIBES AND KICKBACKS FROM LARGE BANKS TO MAKE THE SITE LESS FUNCTIONAL!

THEY DON'T WANT YOU TO KNOW HOW TO UNDERSTAND THE STOCK MARKET!

Date of experience: August 22, 2017
New York
1 review
33 helpful votes
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Yahoo Finance, have you not seen a precipitous decline in users and activity? Your portfolio format now sucks, being user unfriendly and no longer providing the information and customization that it used to. The comments application is beyond awful. To review your comment history, you are given a miserly little window to try to view them from. It's just awful. I used to be on Yahoo Finance every day. Now I rarely bother, and soon I will give up entirely. Fire the $#*!ed donkeys you have designing this stuff and hire some people who don't suck.

Date of experience: August 11, 2017
Tennessee
1 review
11 helpful votes
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Screwed it up badly
August 6, 2017

Not sure who coded this, but the "my portfolio" section just doesn't work. Hangs up in both IE and Chrome. Go back to the old version, it worked fine!

Date of experience: August 6, 2017
Washington
1 review
9 helpful votes
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I'm writing this review through internet explorer while I wait for my chrome to recover from crashing from your website, which happens multiple times per week mind you. Stop jamming your pages with ads to the point where they constantly freeze and or crash. This forces your website to run incredibly slow. You constantly let me down.

Date of experience: July 12, 2017
Utah
1 review
8 helpful votes
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Your new finance format for portfolios simply stinks. Data is missing, editing is a pain, and the whole new format is like buying a YUGO as compared to the Porsche that the old system was.

Date of experience: July 7, 2017
California
1 review
9 helpful votes
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I have spent HOURS trying to custom my view so I have info I need like the old page... IMPOSSIBLE. Today I wanted to add a stock. Before I clicked 'edit' and my whole portfolio was there for editing, adding etc. NOW you to add you first have to add the symbol then click that and you can edit, etc. If you had 10 stocks to modify you'd better have a lot of time to click, click, click! Bring back the old!

Date of experience: May 30, 2017
Florida
1 review
11 helpful votes
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Maybe it is a result of all the advertising they are jamming into each page, but nothing works! Pages lock up constantly, links don't take you where they are supposed to, you can't even read the stock news. Total failure!

Date of experience: May 26, 2017
Missouri
1 review
12 helpful votes
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Wretched!
May 19, 2017

Used Yahoo Finance for years, but despise the new format. It doesn't serve my needs. I have to look at more than one page to find the information that I seek about my various real and hypothetical portfolios. Detest having to sign in or log in with personal information. If I am now forced to log in, I'll just log into my online broker's page instead to get what I need, and then stop using Yahoo altogether. That will mean I will avoid the online ads that Yahoo wants to push to me. Congratulations, Yahoo! One less viewer to report as seeing your ads. Hope that helps YOUR bottom line!

Date of experience: May 19, 2017
Pennsylvania
1 review
8 helpful votes
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Why'd they change?
May 13, 2017

I was using yahoo finance to track stocks but now must sign in with all sorts of info I'd rather not give out, including mobile #. Rather not get involved with this new yahoo.

Date of experience: May 13, 2017
New Mexico
1 review
9 helpful votes
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Switch to Google
May 8, 2017

Yahoo is not useble. Bring the old version back. All users will switch to Google. It is not as good as Yahoo used to be, but far superior to the current Yahoo which will not lad portfolios and information.

Date of experience: May 8, 2017
California
1 review
11 helpful votes
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Used Yahoo Finance for portfolio mgt. For years. They have redone the portfolio format so as to make it perfectly useless. The rework had to be designed by some twerp who has never had a portfolio of his own.

Date of experience: May 8, 2017
Washington
14 reviews
39 helpful votes
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I do not understand why Yahoo took the best consumer financial pages for stocks and decided to destroy it with the garbage site they now have. Incredibly useless. I too moved to Yahoo Canada for a while but when they changed that site as well I moved permanently to Googles stock pages. They aren't what Yahoo used to be but they are close. If Google changes then I hope it's for the better and not for what Yahoo has opted to. Who's running the rodeo at Yahoo, anyway. Clowns?

Date of experience: April 24, 2017
Washington
1 review
5 helpful votes
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The market value of options in a portfolio doesn't calculate correctly.
I usually get zero.
A better approach would be average bid and ask and multiply by the
Number of contracts.

Date of experience: April 3, 2017
Canada
1 review
16 helpful votes
Follow Rick S.
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Yahoo recently changed their finance pages. Totally screwed up. Everybody is demanding/pleading with the execs to scrap the new version and bring back the old. Portfolio link has been down for 2 days. Links have disappeared. News stories of particular stocks are harder to find.
Fix Problem By Returning To Old Format. New One SUCKS!

Date of experience: January 26, 2017