Overview
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
This is my first time at this. So I think I can say it seems to be easy enough? My husband and I are both retired and our house is paid for. We would love to be able to make improvements and repair s.
I was under the impression I would know how much I would save on my mortgage immediately. However that was not the case. So since you was not honest with me from the beginning. I dont want anything to do with your company. Dont bother calling me because I will not accept the call.
Don't no we are paying down all our saving to get the home but it needs about 25,000 in fixing it up. We are 70 years young.I am a Veteran. We just need a chance for a nice home to be our forever home.
I hope that I can find a good out come with refinancing my Townhouse. I really need a lower monthly mortgage payment. I need some money out also for home improvements. So, can someone Please help me! Thank you, Brenda Walden
I need help!
I didn't actually want talk to anyone. I just want you to take my info and say yes I can help here are your offers, or no we can't help have a nice day. I don't have the time time to do the work for you.
So far so good, I will follow my experience. Hopefully it will work out.
So far, everything was very smooth. At this time, I cannot answer this question.
The site should be transparent by providing all information customer needs to know instead of wasting time having lenders calling in when customer have to work and do not have time to be on the phone. Providing information needed customer can decide if should continue or not with the program.
Apprehensive. Misleading information At this point sorry I continued to this point. However I don't answer my phone for unknown numbers. Interpreted if I don't recognize the number it goes unanswered.
I expected to receive some written information. I will talk to the loandepot that called even before I finished hitting "find out about savings". If I receive no positive' productive information, I will report spam and block all calls.
Well I haven't spoke with anyone yet. The apps I have filled out have not been able to help me. The reason I tried this because it says you can help us on our monthly payment through I believe federal reserve. My husband divorce me and I am having a hard time now that my taxes on my home are due already. I have been posting lots of apps on websites to no avail. They see my DOB and think I can't work it's an age Discrimination now. I can walk, run, speak English and Spanish, and thank God healthy but no calls. I need help so I won't loose my home. I can't even get to paying all my bills and my interest rate on my house is 4.62%. I would be doing good if I could get my house monthly payment lower. Thanks. Frances Villarreal
You ask for a phone number an give no rates an then i get tons of calls an that is irritating. Its a trick to get your phone number you should give the interest rate by email an then if i like what i see i can call the lender what a scam
Before I could complete my information I was receiving text messages and phone calls from mortgage companies. I DO NOT wish to receive any calls or texts. I am strictly looking for general information.
I am not sure about how this could work. I bought a home in 2013 after selling my home & my retired husband of 22 years serving in the military as well as being a disable vet plus also losing his leg passed in 2010. I bought a mobile home & signed half of it to Kenneth Watson to. Help take care of me I make the payment each month on the home. I would to sell the home & get me a home that has no steps. This mobile home is hard for me to get up & down the steps.
I don't like it when people calling me asking me questions about my place when I'm not playing on getting them to handle it. I like to know what can they offer me if you understand what I mean. Then I can decide who I want to handle the business for me. Thank you
I'll get back with you next week this is my Sabbath day and I don't do any money exchange on this day but we'll get back with you thank you have a blessed evening
We homeowners are in a catch 22 situation. Banks won't offer a line of credit or a cash out due to bad credit. Don't they realize we could pay off our mortgage and creditors with a cash out improving our credit?
I was looking for information about getting stimulus benefits to repay part of my mortgage & was taken to a site to hopefully get money to help pay my mortgage. I was brought to a site for Lending Tree & given mortgage companies & different rates if I refinance now; no mention of stimulus money made.
It was pretty easy to use your website and self explanatory. But I would of gave more than 3 stars but I feel like I won't get a call back because i have heard we can't help you now, but let me down easy by telling me it doesnt mean we won't get back to u eventually. Anyway"s yeah obviously my credit score isn't that good right now but for a reason that is completely is not my fault. And I can explain if u call me and hear why my credit isn't nearly as good as it was a while back. Thanks a I really hope you hear me out, because you won't be disappointed doing business with me, and thanks for taking your time to listen to everything I had to say. By the way I can guarantee you wont regret working with me and God bless.I hope to hear back from you soon.
I don't want to talk to people I would prefer to see what they have to off, realizing it will only be an estimate, before I speak with anyone. I don't want to talk to anyone without first seeing some basic information. When I can look at the information I will then reach out to the one I feel may be right for me.
I hate the frequent nonstop calls from banks Without providing the information fished in the advertisement. And the frequent pressure to pull A hard credit check when is just as simple to do a soft check
I've done a lot of research -‐ and I
Know that Loan Depot and Rocket
( Who my mortgage is with currently) are two of the top lenders. I just have to check on the other three. Thanks for the names AND phone numbers of the remaining three companies! RWS
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members