Fenix
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Fenix Reviews Summary
Fenix has a rating of 1.9 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. Fenix ranks 187th among Lighting sites.
service
2
value
2
shipping
2
returns
2
quality
2
Texas 1 review 2 helpful votes
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BEWARE!
November 29, 2020
BEWARE! I contacted the company but Fenix store will only let you return a battery within 15 days! Now I'm stuck with a battery I'll never use.
Date of experience: November 29, 2020
Jacob O.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Kathleen,
While it is true that our standard policy states that we only allow returns within 15 days (except in the case of defective products), we are more than happy to make reasonable exceptions when we can. However, you purchased this battery on 9/14 and tried to return it on 11/4. This is nearly 2 months later. We are not able to accept a return of a product that you have had in your possession for 2 months. If you need further assistance in the future we are more than happy to help. Have a great day!