Fenix Questions & Answers

Here’s what consumers have asked with answers from Fenix staff and previous consumers.

2 questions answered

100% answered in 1 day

Question:

How easy is it to get a hold of customer service at fenixstore? How easy is it to get a hold of customer service at fenixstore?

Answer:

The contact us page is the quickest way to get ahold of us and can still be found at https://www.fenix-store.com/contact-us/ We are a small business and do our best to return calls and emails within 24-48 hours of receiving them. More quickly as we are able!

By Jacob O., over a year old

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Question:

Is fenixstore a scam or a legit company? Is fenixstore a scam or a legit company?

Answer:

Fenix-Store is one of two official distributors selling Fenix flashlights and accessories in the USA. We operate the retail website as well as warranty claims for products sold on our site.

By Jacob O., over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Fenix Questions & Answers

How easy is it to get a hold of customer service at fenixstore? How easy is it to get a hold of customer service at fenixstore?

Is fenixstore a scam or a legit company? Is fenixstore a scam or a legit company?

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