I asked customer service which diffuser tip went with my fenix flashlight model. I received an answer then ordered that diffuser for my light. But it's the wrong one.
Qualitative Lamps, and also much Acessoirs, some Products I need!
And I won a Head Lamp!
Thx very much!
Power button needs a rubber covering to better index in the dark. Needs to have a scope mount setup to shoot those pesky coyotes in the dark
It lives up with my expectation, It's strong, tough, easy to recharge, beautifully built. What more can I say, go and get one. Thanks
Well, firstly this was not an actual order being placed but rather me using the warranty on my RC40. Turned out to be nothing more than a faulty battery issue and it was replaced for free under the one year after purchase, battery warranty. I thought the replacement battery was going to be a brand new one but it looks a little on the scuffed up, possibly previously used looking side. But as long as it works, charges and lasts longer than the previous one did I'll be happy because the replacement batteries are rather pricey. But my customer service Rep (John) was VERY attentive and pleasant to deal with.
The flash light is perfect. I do security work at night I am a female where I work it could get pitch dark and this flashlight is great it is bright and it covers a lot. Nice and compact. The only thing would be finding the on button but it could be a quick fix buy gluing something on Idk I haven't done it but just an Idea if it's a big deal for you.
the small key-chain items were unacceptably small for the expensive price, I return bot of them for a refund.
I did get satisfactory repair of my flashlight, tho that was held up due to parts on back order.
My only complaint is that I didn't see any options for faster delivery. Overall very positive experience.
I a very happy with all my Fenix products and as a paramedic have come to rely upon them(TK20, MC11, HL55). Not to mention the PD35 in my car and the TK32 at home. Really like the MC11 angled flashlight. Easily clips to my pocket giving me hands-free illumination. Was the first in my organization to use it, now many others have joined me. As a recommendation, would like to see the MC11 belt/pocket clip widened or supplemented with a "T" type brace for added stability when clipped to a pocket.
Ordered a part to repair an old, old Fenix flashlight. CSR found the part, shipped them. I installed the parts, and the light works like new.
It was great. I contacted customer service regarding an issue I had with a product I purchased. I was having trouble with a USB charging battery. They were helpful in getting me started on replacing the battery. It turned out it was something I was doing wrong and short story I have a great product from an "understanding" business. Ha. Thank you.
Your list showing what flashlights were compatible with the remote switches didn't include the flashlight I was interested in and your customer service got right back to me. I would suggest you update your compatibility list.
I've ordered 3 flashlights from Fenix so far and all have been fantastic lights.
Being a truck driver and mostly working on my route after dark it's essential to have a high quality flashlight on board. Fenix has nothing but the best.
So if your looking for a high quality rechargeable light there's no need to loom any further. Fenix has the answer.
With the limited number of orders from your website I've had nothing but good with my orders. I will say that on one order the items were in stock but took to long to get shipped. I did talk to a customer service representative once and they were helpful and friendly.
Overall I would say great !
They are an excellent store, I have purchased several lights off them. When I had a warranty issue they fixed it quick and I have no complaints. I just recently can't shop there as they stopped shipping to NZ
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