Was excited to receive this chocolate basket. Each one of them were properly packed, neatly presented. Rich in chocolate and smooth in texture. Enjoyed them.
I have always considered myself quite the chocolate connoisseur and love trying new chocolate! I was very impressed by the smoothness of your milk chocolate, but most of all, the simple ingredients you use to make it, you are able to achieve such a wonderful product with minimal ingredients! I also ordered your 100% organic Peruvian cacao bar, which is by far my favourite. Amazing products, will be recommending you to my chocaholic community!
I had ordered chocolates from here and they were the best thing. It was so beautifully packed and quality was amazing too. A 5/5 to the taste. It was so delicious and pure. Would order more in future.
Once I got help finding what I was after the process to order was easy. The items I ordered were delivered in a quick manner and in good order. They have a good variety of Vegan items so my family will be happy.
Dear Dawn
Thank you for taking the time to review our family business. I am so glad we could help with your selections.
Chocolate and Happiness should go hand in hand, I hope your gifts were well received.
Warmest regards
Maurice and Helen Curtis
Lots of lovely eggs to choose from and I found the perfect gift. Received the egg on time and in perfect condition with a lovely follow up note and discount for my next purchase as well as a follow up personal email.
What a pleasure it was to order from Federation Artisan Chocolate. A personalised thank you email and another Welcome email were both lovely touches. The order was dispatched swiftly and packaged carefully. The excellent quality and delicious taste of the chocolate itself was a real delight.
I love dark chocolate and Federation makes the best and it's vegan too.
I don't normally eat white chocolate but the one made with pure cocoa butter is to die for! It's silky and creamy and not too sweet.
Dear Cindy
Thank you so much for your lovely review it means a great deal to us.
As a family business, we are working hard to create exceptional products and I am so glad that you have enjoyed our dark chocolate.
It would surprise people to know that I was never a great fan of white chocolate, so when creating ours I wanted to make sure it was one I enjoyed. The high level of cocoa butter in our recipe is what I find makes it for me, it then doesn't need as much sugar and just as you experienced it is rich and creamy and not too sweet.
We hope to be fulfilling your chocolate needs again soon.
Maurice
We bought our first lot of chocolate while visiting Tasmania in September and what we thought would be enough was almost all gone before we got home. It was great to see how it was made and wonderful to know we could order it once we were home.
We visited your shop back in July whilst holidaying in Tasmania. We ordered coffees and bought some of your products. It didn't take us long to gobble up your lovely chocolate so of course we had to buy some more and it enjoy it back home.
We are big fans of the Federation Artisan Chocolate - from the delicate handmade truffles, to the addictive chef-line chocolate buttons, including the wide range of chocolate bars. The customer service is impeccable, as is the execution of their products. The Tasmanian Honeycomb bar is a must!
The choccy was delivered promptly and in good condition (which was a Christmas miracle considering the heat we have in Sydney in summer).
Unfortunately it missed the secret Santa gift it was supposed to go in due to timing but now has been re-gifted so didn't go to waste. Good product, easy to order, no fuss process - would recommend this Tassie coy. Thanks guys.
Hi Lisa
We really appreciate your review and we are so very glad the chocolate made it to you despite mother natures war on posted chocolate.
With over 200 orders sent in the last few weeks it has been a very busy time for us and we have worked to get the chocolates out as quickly as possible (and keeping an eye on the heat to make sure we can get it to people in one piece)
I am so glad you were able to use the chocolate as a gift and I am sure it will be enjoyed greatly.
Hoping you have an awesome Christmas and thank you for the support of our family business.
Maurice and Helen Curtis
Federation Chocolate
I eat a lot of artisan chocolate and this is one of my favourites ever. The flavours are fantastic and the texture incredible. I will be buying this brand of the rest of my life! Hope the company never changes hands!
Federation chocolate is absolutely awesome. We have been in store in Tassie and purchased via post and are never disappointed. Their chocolate is loved by us and all we gift it too!
Not to mention the owners are really lovely people.
Thank you, Maili. Those kind words mean so much to us.
We want people to love real chocolate, so to hear how much you enjoy it has made my day.
Warmest regards
Maurice
The delivery time was great, however the box and items were crushed in the box, all chocolate have damaged. Didn't change the taste, but was unable to tell what the specialist chocolates in the little box were and had to be careful when opening the chocolate bars due to the damage.
Dear Natalie
Thank you for your purchase and I am glad you enjoyed at least the flavour of our chocolate.
I am very sorry the chocolates were damaged on arrival. Its very disappointing when this happens and obviously not what we want to hear at all.
It would be great to see how the chocolates were packaged, as we go to great lengths to ensure that they don't get damaged in transit. It is very rare for the chocolate to get damaged at all, let alone crushed.
We are a small family business, which will do anything to make it right if you come to us directly (via email or phone), including replacing products at our own cost.
We are happy to replace your product, or give a refund. Please send us a photo of the damage box so we can take this up with Australia post, as they need to know if they have failed in their delivery process and many times they will pay for damage done to postage. We can then send you a replacement.
As you see from the 100's of reviews just on this site alone we pride ourselves not only on the amazing quality of our product but also on making people happy. As a small business to receive a 3 star review for us is a fail, and this affects us in a time when things are very tough on both of us and our staff.
Warmest regards
Maurice and Helen Curtis
Very easy online site ordered chocolate as a gift and love that they allowed a personal touch with a personal message with the items.
Receiver loved the chocolate
Dear Jenny
Being part of someones gifting always makes us happy. I'm so very glad the chocolates were enjoyed and thank you for the wonderful support of our family business.
Take care
Maurice
Federation Artisan Chocolate based in Tasmania Australia are our favourite cholcoate. Thye offer beauitful products in a range of flavours and their customer service is thoughtful and detailed. Highly recommended.
Hi Troy
Thank you for the support and taking the time to leave this review. Making people happy through our products is one of the main reasons we make chocolate and we are so glad you enjoyed your experience with us.
Please visit us again soon!
Maurice and Helen Curtis
Thank you for our home delivery of our favourite chocolate. Due to Covid 19 we stayed at home & ordered online. Some of it was for my husbands birthday ( we can't go out to buy other presents, so this was great). Beautiful chocolate ( licorice, honeycomb & strawberry our favourites) Great Tasmanian business #support local
Delivered on time for 2 happy Easter children, during COVID-19 lockdown. Beautiful chocolate eating experience. The package presentation was perfect for the occasion, and I would certainly use Federation chocolate again
Fast delivery, best tasting chocolate that I discovered many years ago on one of my many visits to Tasmania. I only recently found out I could order on line as the product is no longer available in South Australia. PLUS if you order more than $35 or so postage is free - BONUS!
Dear Sue. Thank you so much for such a lovely review. We really appreciate your kind words. We are currently trying to find a South Australian Wholesaler or shop for our products and hope that we can have it there soon. We are always available on line to assist with that chocolate craving when you need us. Warm regards Maurice and Helen Curtis
I purchased a couple of boxes as gifts. They were beautifully presented. I also purchased a small box of the blood orange to taste. They looked spectacular and had the creamiest of centres. Thoroughly enjoyed them. Had them posted from Tasmania to Victoria and they arrived in good time considering COVID delays and all were in perfect condition.
Dear Sally
Its always such a joy to hear people have loved our chocolates.
Handmade with care and love by Adriana and Helen to know that they have been gifted and enjoyed is why we do what we do.
Thank you so much for supporting our family business.
Maurice and Helen Curtis
Overview
Federation Artisan Chocolate has a rating of 4.4 stars from 263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Federation Artisan Chocolate most frequently mention customer service, fast delivery and artisan chocolates. Federation Artisan Chocolate ranks 1st among Chocolate sites.
This is a unique chocolate experience where you can see the rich creamy chocolate being hand made, taste the end result and buy direct from this family business.
Owners Maurice and Helen Curtis love chocolate as much as you. They search the world for the finest cocoa to produce decadent memorable chocolate sensations. So you can take a trip around the world from the Chocolate kitchen, sampling chocolate from Papua New Guinea, Tanzania or Madagascar.
Ever sampled Australian Grown Cacao? Federation Artisan Chocolate Proudly supports Australian Famers and producers and creates a range of Chocolates made from Cacao grown in Australia.
Fudge and Nougat are also made on the premises and you can enjoy a hot cup of Chocolate Desire, our own blend of chocolate that includes our Papua New Guinea Dark Chocolate as you watch our chocolatiers lovingly create daily.
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Dear Miles
Wow. What an amazing review. We are very grateful for the support and kind words.
It makes us very happy when people enjoy our chocolate, we are chocolate lovers ourselves and want to make the best we can for everyone to enjoy.
Word of mouth is defiantly our best form of advertising, thank you.
Warm regards
Maurice and Helen Curtis