Really good at customer service and communication. Responses for the enquiries are very helpful and nice. Staff and business owner are very friendly
I love the personal touch when dealing with this company. Lovely communication along with lovely chocolate.
Yes now we can order this chocolate online delicious taste. I will never forget the taste of this chocolate
Thank you so much for such a nice review.
It makes us feel so happy to know that people are enjoying the chocolate we make.
Thank you
Maurice and Helen Curtis
By far the best chocolate I have eaten! I have shared the joy with all my friends - they all agree ~ yum-yum!
I'm glad to be able to order your products and to continue to enjoy them, as well as support Australian made
Dear Annabel
Thank you for your lovely review and supporting our local family business.
We really appreciate you buying from us and hope you continue enjoying Federation Chocolate.
Warm regards
Maurice and Helen Curtis
Delicious chocolate i have ever tasted i like the dark chocolate i will be buying my chocolate from federation in the future
Dear nicole
Your wonderful review has made us and our staff very happy.
Our Dark chocolate is very special, we only select the best cocoa and we make sure that the farmer is paid well for his produce
The end result of your review speaks for itself.
Thank you
Maurice and Helen Curtis
Loving chocolate every day
Federation Artisan Chocolate
Tasmania
Love the taste of great chocolate, Would love to buy some more some. Thanks
Dear Julieanne
So Glad you enjoyed the chocolate and we look forward to sending you more soon.
With thanks
Maurice and Helen Curtis
The chocolate from federation chocolate is yummy. I ordered online and the chocolate arrived very quickly.
Pleasantly surprised, its got a lovely clean chocolate taste... that real chocolate taste that doesn't exist anymore.
Unable to go to the shop in Hobart due to Covid 19 restrictions I decided to mail order. My chocolate arrived very promptly and perfectly packed.
As above review - great product and easy ordering. Thanks - annoying 100 character limit! Nothing more to add
Dear Kirsty
That you so much for your lovely review we very much appreciate your positive feedback
Warm regards
Maurice
Loved the Thank you email from Maurice Curtis after I had ordered. Hoping to receive my chocolates this week.
Dear Barbara
Thank you so much for your review. We so appreciate those that buy from us that support helps us continue to do what we love.
I really hope you enjoyed the chocolate.
Warm regards
Maurice and Helen Curtis
Very nice chocolate with novel flavours. Quality ingredients are clearly used. I like the liquorice most!
Great range of quality products, Australian made plus delivery was quick and everything arrived in perfect condition. Excellent all around
Thanks Maurice - easy ordering process, great communication, and beautifully presented eggs.
Highly recommended!
All aspects of my dealing with Federation Artisan Chocolate was amazing. Will definitely promote their business whenever I can.
Loved all the chocolate bars and will certainly purchase again. Took quite a while to arrive though.
Dear Leonie A. Thank you so much for taking the time to review our Family Business. We are currently working on ways to speed up our delivery processes. We are so glad you enjoyed the chocolate and look forward to hearing from you again. Warmest regards - Maurice and Helen Curtis
Improve protection packaging. Plus order took 17 days to arrive, so I thought it was forgotten about. Chocolate is fine though.
I ordered chocolate for Xmas Gifts which arrived quickly and well packed. Very happy with my order. Will definitely shop again.
Overview
Federation Artisan Chocolate has a rating of 4.4 stars from 263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Federation Artisan Chocolate most frequently mention customer service, fast delivery and artisan chocolates. Federation Artisan Chocolate ranks 1st among Chocolate sites.
This is a unique chocolate experience where you can see the rich creamy chocolate being hand made, taste the end result and buy direct from this family business.
Owners Maurice and Helen Curtis love chocolate as much as you. They search the world for the finest cocoa to produce decadent memorable chocolate sensations. So you can take a trip around the world from the Chocolate kitchen, sampling chocolate from Papua New Guinea, Tanzania or Madagascar.
Ever sampled Australian Grown Cacao? Federation Artisan Chocolate Proudly supports Australian Famers and producers and creates a range of Chocolates made from Cacao grown in Australia.
Fudge and Nougat are also made on the premises and you can enjoy a hot cup of Chocolate Desire, our own blend of chocolate that includes our Papua New Guinea Dark Chocolate as you watch our chocolatiers lovingly create daily.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Dear Rebecca
Its awesome of you to take the time to review us and we are over the moon that you enjoyed our products so much.
Making people happy is one of the joys for us.
Thank you
Maurice and Helen Curtis