Placed an order on 4/8, paid extra for rush shipping. Week later I receive partial order with incorrect items. NEVER received the rest of my items. Sent several emails and left voice mail. They finally sent me a form email saying the order was canceled on 6/8 due to stock unavailability :(
My sister ordered a wireless controller and when she got it the controller was not working. She e-mailed several times and finally got a response a week later with instruction to return the item. She had to pay the shipping and then it took almost 3 weeks to get a replacement. She e-mailed several times to get updates on what was taking so long and she never got a reply. The customer service really sucked. She made sure I shopped elsewhere when I was looking to buy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members