FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,135

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,369
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California
1 review
0 helpful votes
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Pleased
May 8, 2021

I planted the Mango tree and it appears to be doing well. It's getting plenty of sun and some of the leaves are turning brown. Overall the tree looks fine.
I'm waiting to see new growth. Thanks.

Date of experience: May 8, 2021
Texas
1 review
0 helpful votes
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Great customer service
May 8, 2021

Originally received a tree that was a bit on the skimpy side, but, Elvis the superstar customer service man, immediately had a replacement sent. New tree looks great!

Date of experience: May 8, 2021
Nebraska
1 review
0 helpful votes
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We were looking for a Goji berry aka matrimony vine to plant in our wedding ceremony and it was just what we were looking for. It arrived with lots of foliage and will work perfectly.

Date of experience: May 8, 2021
Georgia
2 reviews
0 helpful votes
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Very disappointed - the plant was supposed to be a larger plant as I paid for the larger plant - I ended up going to Lowes and I bought the same kind of plant (even larger with flowers) for $19.99. A better value and a better plant.

Date of experience: May 8, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Texas
1 review
0 helpful votes
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Quality
May 8, 2021

I love the plants that I purchased and after a couple of weeks they are happy and growing!
I definitely recommend FastGrowing Trees for the quality and service they provide.

Date of experience: May 8, 2021
Texas
1 review
0 helpful votes
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Where to start. Ordered 2 crab apple trees. I ordered a 5-6 ft tree and a 4-5 ft tree. The cost was over $216.00. When delivered the 5-6 ft tree had the tip broken off, not too big a deal. The other tree was broken almost completely in half. It did not survive. And it was the shorter tree. Not sure if someone deliberately broke them or if they where turned upside down when traveling. So called them and they were happy to send out 2 more brand new trees (of coarse since you pay $20 for the 1 year warranty) or so I thought. They were ordered Tuesday and was told i would recieve them Friday. Well Friday went by, Saturaday, then Sunday, then Sunday the fedex tracking said sent back to lufkin tx office for inspection. Then was told i would get them monday - no trees but said they were delivered. Called again and they could not tell me were they were and was told fedex sometimes says they prematurely deliver products before they deliver them. Makes no sense but still waited 48hrs to see if they would come. Wednesdsy went by and Thursday went by. No trees. Called on Friday again and they had no idea were the trees were. And then proceeded to tell me that this happens sometimes with fedex. What? You knew this could happen and did not say anything. So 50/50 when they take your money on whether you get your product or not, as long as they get their money I guess. They dont care. Then I told them you have two options you can send 2 more trees or give refund. So he tells me he can send one tree but not the other because it is now out of stock. So i would have to wait until it came back in stock before they could send the other one. Something real shady going on with this company. I really wanted to like them cause i wanted more fruit trees but never ordering from these guys again. I would rather order from a box store then this company. So pissed i had to waste this much time after spending over 200. To never recieve what i ordered. At least i got my money back. I guess somethings are too good to be true.

Date of experience: May 8, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to see if you need anything further.

Indiana
1 review
0 helpful votes
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Satisfied
May 8, 2021

Received shrubs in great condition. Received as expected. Would do business with them again.

Date of experience: May 8, 2021
Missouri
1 review
0 helpful votes
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I sent an email with photo and explanation and have never heard back about what my options are.

Date of experience: May 8, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to offer further assistance.

Virginia
1 review
0 helpful votes
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I purchased two cold hearty banana trees that were described as 1 gallon. They were about 1/3 of the size of a true gallon. It was explained to me that 1 gallon in the plant world isn't like a gallon of water. Still I was unable to find anywhere in the plant world that there was this much of a difference. I searched the internet and even asked local garden centers and the best I could find is 75% of the size of a gallon. Would never have paid $50 each for these!

Date of experience: May 8, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to see how we can assist you further.

Florida
1 review
0 helpful votes
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The plant arrived a lot later than anticipated... close to seven days. It was very dry, tilted, wilted and one leaf was tethered and still looks torn and burnt.

I had requested on their site regarding a call/email when the plant was in stock and never received it. I just happened to call and They had some in stock.

Date of experience: May 8, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Indiana
1 review
0 helpful votes
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Too much money for a stick
May 11, 2021

I bought the biggest red bud tree they offered knowing that I wanted it to be fairly mature. What I got was a 6 foot stick. No branches or shape what so ever. I sent an email and they said that is what I should expect. I will not purchase from them again. Too much money for a stick!

Date of experience: May 8, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to offer further assistance.

Florida
1 review
0 helpful votes
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Mistake
May 8, 2021

Avocado Tree arrived wilted and over watered - I called customer service and they told me to wait before they send replacement. Tree is now even more pathetic.

Date of experience: May 8, 2021
Maryland
1 review
0 helpful votes
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Very happy
May 8, 2021

I liked the large selection of plants and ordering was simple. The delivery was in time and the plants were in perfect condition. All are thriving now.

Date of experience: May 8, 2021
Texas
1 review
0 helpful votes
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Quick delivery
May 8, 2021

Ordered an oak tree. It can quick. Was fresh and in good condition. Planted easily and is growing quite well.

Date of experience: May 8, 2021
North Carolina
1 review
0 helpful votes
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New Trees
May 8, 2021

I was a little nervous and Scared over my first purchase!
When the items where delivered, I thought they where on the Small size
I followed the planting instructions and got it done
So, far my two trees and plants are thriving and growing
I am Happy So Far!
Looking down the road to do more in our yard and a good Sale
On your products
Thanks Good
DB

Date of experience: May 8, 2021
New York
1 review
0 helpful votes
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Great
May 8, 2021

Better than expected! Would buy from FastGrowing Trees again if I can't find a certain plant in any of my local nurseries. Loved my first purchase!

Date of experience: May 8, 2021
New Jersey
1 review
0 helpful votes
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Broken trees
May 11, 2021

Both trees came in broken in the middle/ top. I called and the girl said it would grow back, and now both of my tress and turning brown and dying

Date of experience: May 8, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Texas
1 review
0 helpful votes
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Multiple tree purchase
May 11, 2021

I purchased five trees, two of which were damaged with multiple broken branches and one with the leaves in very poor condition. I have tried to bring the tree on which has what looks like either frost damage or disease and it remains the same. The other two broken trees were replaced, one of which looks good and the other arrived again with broken branches.

Date of experience: May 8, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to offer further assistance.

New York
1 review
0 helpful votes
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Great experience all around!
May 8, 2021

I was impressed with the navigation for the site, the description and accuracy of the products, the quality of the packaging, and the trees themselves. Everything was as described

Date of experience: May 8, 2021
Texas
2 reviews
0 helpful votes
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Arrived in good shape
May 8, 2021

Happy with my purchase and would buy from them again.

Date of experience: May 8, 2021