FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,291

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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139,533 reviews

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New Jersey
1 review
0 helpful votes
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Very pleased
May 27, 2021

Very pleased with my purchases of Cavendish banana tree, arrived in great shape and doing well. Also purchased a dogwood tree last month and it is growing well and very healthy in appearance. Also, about 4 years ago, I purchased 8 endless summer hydrangeas and 8 sunny knockout roses, all survived and are thriving. Will recommend to anyone thinking of buy plants online.

Date of experience: May 27, 2021
New York
1 review
0 helpful votes
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Very dissatisfied
June 2, 2021

I was missing one of my palm trees in the first order and had to wait a week to receive it which made it not come in time for Mother's Day. And the trees that did come we're badly damaged and dying. Two of the trees are almost completely dead now and when I called customer service and emailed I was told that they were fine and that they would recover. They have not. They are dead and I have been having trouble reaching someone in regards

Date of experience: May 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that we haven't received your photos! We're reaching out now to get those!

New York
1 review
0 helpful votes
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Terrible. Tree came with dead leaves. When I called. They said I had to give it two weekd

Date of experience: May 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

A lot of times trees will arrive with stress from shipping but will drop those leaves and push out new growth in just a few weeks. We appreciate you giving it some time!

California
1 review
0 helpful votes
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I Expected More
June 2, 2021

Dogwoods took a couple of extra days to get here. Both trees in total shock and are worse every day.

Date of experience: May 26, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Washington
1 review
0 helpful votes
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Ordering was easy. I understand that we are still having shipping issues so I don't hold fast growing trees responsible for the late delivery but I am pretty sure the tree is dead. My biggest complaint is that it isn't even the correct tree.

Date of experience: May 26, 2021
Missouri
1 review
0 helpful votes
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Petite rose tree
May 26, 2021

I was so excited to find your miniature rose tree. It is exactly what I needed. It looked a bit worse for wear when I opened the box. I think it had been handled roughly during shipping. There were stems broken off to the point that the tree has bald spots and is misshaped. I was expecting a round shape.
The shipping was fast.

Date of experience: May 26, 2021
Illinois
1 review
0 helpful votes
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Very pleased with my purchase.
May 26, 2021

Ordering was very easy and delivery was timely, very healthy rose trees.

Date of experience: May 26, 2021
Ohio
2 reviews
0 helpful votes
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Great Mother's Day gift
May 26, 2021

I ordered a lemon tree for my mother in law it arrived exactly on time and she loves it.

Date of experience: May 26, 2021
Colorado
1 review
0 helpful votes
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SD trees.
May 26, 2021

What more can say. Like I said 5 stars. Trees were good, just a little dry after shipping. A little water brought them right back.

Date of experience: May 26, 2021
New York
1 review
0 helpful votes
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Great Trees!
May 26, 2021

I have ordered quite a few trees from this site. The trees arrived in great shape. I have made multiple orders because of how great the trees are. I have planted a mix of baby giant thuja arborvitae along with junior giant and the regular giants. The baby giants are the secret weapons. Don't hesitate to order from this site. I have high standards and they have never let me down in multiple orders over several years.

Date of experience: May 26, 2021
Illinois
1 review
0 helpful votes
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Unhealthy products
June 25, 2021

I've already done this don't know why I need to do it again, the plants run healthy half of them or did the stems were broke and that was about $660 worth of product.

Date of experience: May 26, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for the inconvenience and glad we were able to make it right!

Utah
1 review
0 helpful votes
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Cherry trees
June 1, 2021

I wanted some rainier cherry trees, which were out of stock at the time.
They asked if I wanted to be notified when they came in, which I did.
The day they came in I ordered 2. For pollination purposes I also ordered 2 bing trees. The bing trees came in, and it said that they were processing the rainier for shipping. So we planted the bing cherries.
After 2 weeks of no news, except the same message, that they were preparing the trees for shipment, I called.
They then told me they didn't have any to ship. The trees they had, had a disease. So now I'm stuck with 2 bing cherries that I didn't want, that won't carry fruit, because they also need a pollinator tree, which I can't get here.
They refunded my rainier, but only half of the bing cherry.
After waiting a long time, and digging holes, I ended up with 2 bing cherries I don't know what to do with, since they won't grow cherries.
Very disappointed with the company. They could of called me BEFORE they send the bing, that the rainier wasn't available. It would of saved me time and money.

Date of experience: May 26, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are very sorry that we weren't able to ship the Rainier cherry trees! We'll make sure you get notified once they're back in stock!

Virginia
1 review
0 helpful votes
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3 cherries in 1
May 26, 2021

The 3 Cherries in 1 tree arrived Ok but after it was planted - the leaves started to die... I just recently called the office and the person I spoke was very nice and helpful.

Date of experience: May 26, 2021
Ohio
2 reviews
0 helpful votes
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I ordered a Nikko Blue Hydrangea, Areca Palm Tree & an Aloe Vera plant. The hydrangea is doing great, I was not really happy with the looks of the Areca Palm, leaves were torn, a couple had black ends. I've planted it, hoping for the best. The Aloe Vera plant I'm totally dissatisfied with. I looked like somebody had already used the leaves for burns. Several of the stalks were cut off & black. Overall the plant looks terrible. If you want pictures, LMK Tom Drake

Date of experience: May 26, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Pennsylvania
1 review
0 helpful votes
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Best customer service
May 26, 2021

My order arrived damaged but the customer service response was the fastest I've ever had. Very satisfied with this company.

Date of experience: May 26, 2021
North Dakota
1 review
0 helpful votes
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Great customer service
May 26, 2021

Ordered trees for my local cemetery. 1 tree was broken due to the fact that the delivery person couldn't read - LAY FLAT on the box. Contacted customer service, sent pictures of the tree and in a couple of days received replacement tree.

Date of experience: May 26, 2021
Ohio
1 review
0 helpful votes
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Lime Bush
June 25, 2021

I still haven't received the lime bush. After my purchase it said it could not ship and no one has called me back.

Date of experience: May 26, 2021
Washington
1 review
0 helpful votes
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Maple Tree Tar Spot
June 1, 2021

The Armstrong Maple which was purchased for $79.95 arrived in very poor condition. The tree is half-dead and there is maple tar back spot on the leaves! I contacted FGT and was offered a 20% discount. I accepted, but believe it is not unreasonable to expect a replacement tree. I have made several purchases from FGT in the past few years and been happy with my purchases. Will no longer be ordering from this company. An exorbitant price to pay for a sick and dying maple tree. Very unhappy with this purchase.

Date of experience: May 26, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your tree arrived! Please let us know over the next couple of weeks if the tree continues to decline and we will make it right!

New York
1 review
0 helpful votes
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Tiny as a stick
June 1, 2021

The Plant came out to be very Tiny with some branches Broken. The pics in site are misleading. Disappointed with the purchase.

Date of experience: May 26, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plant arrived! We have sent a private message to get some photos so we can take a look and help out!

Minnesota
1 review
0 helpful votes
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Exactly what I wanted
May 26, 2021

Other than an initial glitch with shipping, I was very pleased with the service and my Taylor Junipers I ordered.

Date of experience: May 26, 2021