FastGrowingTrees.com
business logo of FastGrowingTrees.com

FastGrowingTrees.comReviews 28,287

4.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
How would you rate FastGrowingTrees.com?
grey star
grey star
grey star
grey star
grey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
This company does not typically respond to reviews

Instant Feedback

139,523 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Lea C.
Unfollow Lea C.
Share Review
Report Review

Good experience
May 27, 2021

Very easy to order. Great customer service. Wonderful product. Started sending up new shoots after just a couple of days.

Date of experience: May 27, 2021
Texas
1 review
0 helpful votes
Follow Felix F.
Unfollow Felix F.
Share Review
Report Review

Loss shipment
June 1, 2021

I did NOT receive my trees. U worked hard to prepare the sites and never get the trees delivered to my house. I requested for FGT to investigate the actual address that FedEx delivered the trees on May 9th, but have not gotten any answer yet as of May 27-2021.

Date of experience: May 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that the carrier lost your order! We have issued a full refund per request and do apologize again for the inconvenience!

Indiana
1 review
0 helpful votes
Follow Marie O.
Unfollow Marie O.
Share Review
Report Review

Bought Areca Palm
May 27, 2021

Overall I had a great experience. The only reason I gave 4 stars is because the palm was a little beat up in shipment (much of the soil spilled out and some of the leaves were crushed). However, the tree looks healthy and beautiful. Overall very pleased.

Date of experience: May 27, 2021
Texas
1 review
0 helpful votes
Follow Michael T.
Unfollow Michael T.
Share Review
Report Review

Great Trees
May 27, 2021

The trees came in good shape and well packed, fast delivery.

Date of experience: May 27, 2021
New York
1 review
0 helpful votes
Follow Miranda T.
Unfollow Miranda T.
Share Review
Report Review

Deciding to order 30 trees through the mail was difficult. We were extremely pleased with the condition of our order when they arrived. FastGrowingTrees did a great job packaging them. We had two that were questionable to survive and their customer service was remarkable at quickly sending two more beautiful trees to replace them. My husband and I can't wait to see them grow throughout the years! We will return we future orders!

Date of experience: May 27, 2021
New Mexico
2 reviews
0 helpful votes
Follow Monika V.
Unfollow Monika V.
Share Review
Report Review

Thuja Trees
May 27, 2021

The trees came in excellent condition. After a week on the road... amazing! Very happy about the delivery of the 20 Thuja's.

Date of experience: May 27, 2021
New York
1 review
0 helpful votes
Follow Amanda E.
Unfollow Amanda E.
Share Review
Report Review

Not exactly what was sold
June 2, 2021

The website didn't work with Chrome, which was frustrating. I couldn't access the cart to check out. Checked out in Safari fine. Plants that came were smaller than shown. OK for the price, but not as shown on the website. Some descriptions on the website weren't full enough for me to know that the item was plastic, for example (a pot that I assumed was clay).

Date of experience: May 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry for the issues placing your order and will look into this!

Michigan
1 review
0 helpful votes
Follow Billy J.
Unfollow Billy J.
Share Review
Report Review

I bought the 2-3 foot skyrocket junipers and they were bare, skinny saplings. An accurate photo would have been appreciated as these will take years to grow into the privacy I needed/expected when buying them.

Date of experience: May 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

Thank you for the feedback! The photos on our site are of mature plants to give you an idea of what your babies will grow into!

Virginia
1 review
0 helpful votes
Follow G G.
Unfollow G G.
Share Review
Report Review

Satisfied
May 27, 2021

The plants were not in good condition. We are waiting to see if these plants will really survive

Date of experience: May 27, 2021
Louisiana
1 review
0 helpful votes
Follow Christine V.
Unfollow Christine V.
Share Review
Report Review

Fast shipping, green plants
May 27, 2021

I was a little hesitant when I saw 4 boxes on my porch, but everything was package secure, moist upon arrival and all green! Very satisfied and impressed with this business!

Date of experience: May 27, 2021
Texas
1 review
0 helpful votes
Follow Crystal K.
Unfollow Crystal K.
Share Review
Report Review

Great customer service!
May 27, 2021

Purchased 6 trees & 4 large bushes. When trees were not up to par, was immediately taken care of & refunded!

Date of experience: May 27, 2021
Michigan
1 review
0 helpful votes
Follow Kevin H.
Unfollow Kevin H.
Share Review
Report Review

Healthy but undersized
June 2, 2021

Ordered a 1-gallon banana tree. Container is about quart sized. Tree is healthy and growing but it will take a year to get to where I thought it would be when it showed up.

Date of experience: May 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plant is not satisfactory! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Missouri
1 review
0 helpful votes
Follow Dennis E.
Unfollow Dennis E.
Share Review
Report Review

Oh Boy
June 2, 2021

Well, the tree arrived boxed up just fine. The tree however only has 11 half wilted leafs on it. It's not dead, but certainly not spring time healthy. I used my finger nail to scratch just beneath the surface, and the tree is green and moist. The best outcome I can hope for is that it will establish itself this year and be better off next spring. But for now, I have a 6' Charlie Brown style apricot tree.

Date of experience: May 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Virginia
1 review
0 helpful votes
Follow Anna N.
Unfollow Anna N.
Share Review
Report Review

Bad shipping & CS
June 2, 2021

Shipping was arrived very late. Customer service never responded, and when my trees arrived, they are packed badly. All branches and leaves were heavily damaged, looked like trash. Never have another chance with this vendor.

Date of experience: May 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we never received your email! We're reaching out privately to get some photos!

Wisconsin
1 review
0 helpful votes
Follow Mike V.
Unfollow Mike V.
Share Review
Report Review

Still not received
June 2, 2021

Total waste of time. Never received the lousy grass seed I ordered nearly a month ago.

Date of experience: May 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

It looks like you have received the replacement plants now. We're so sorry that the originals didn't show up!

Maine
1 review
0 helpful votes
Follow Susan N.
Unfollow Susan N.
Share Review
Report Review

Dead trees
June 2, 2021

We purchased 2 peach trees and upon arrival didn't look healthy so I immediately emailed. They said it's normal for them to look like that and give it time. A week later I sent more pictures. There was no growth or leaves and the branches were dark brown and shriveling. They agreed finally that they were dead. They gave us a credit for the trees. I indicated that we do not want to purchase trees online any more, it seems too risky so to please refund us rather than credit. We have not heard anything back. We do not want credit.

Date of experience: May 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

It looks like we have since refunded the order. We're so sorry for the inconvenience!

North Carolina
1 review
0 helpful votes
Follow David X.
Unfollow David X.
Share Review
Report Review

Beware of the false advertising
June 2, 2021

The trees shipped are a fraction of the size in the pictures.

Date of experience: May 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your trees are not as full as you had expected! Because we are a nursery, we are selling baby plants and have mature photos on our site to give you an idea of what your plant will grow into. We have reached out privately to help make this a better experience!

Massachusetts
2 reviews
0 helpful votes
Follow Harold U.
Unfollow Harold U.
Share Review
Report Review

Not a good value
June 2, 2021

Bought 10 little aborvites for &200
&20 each about 8" tall
A week later found same plants twice as big for $11.99 each at my local nursery

Date of experience: May 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your trees are not satisfactory! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Rhode Island
1 review
0 helpful votes
Follow Tim Y.
Unfollow Tim Y.
Share Review
Report Review

Exceptional customer service
May 27, 2021

Received damage tree and they sent replacement with no hesitation.

Date of experience: May 27, 2021
New Jersey
1 review
0 helpful votes
Follow Kevin M.
Unfollow Kevin M.
Share Review
Report Review

Very pleased
May 27, 2021

Very pleased with my purchases of Cavendish banana tree, arrived in great shape and doing well. Also purchased a dogwood tree last month and it is growing well and very healthy in appearance. Also, about 4 years ago, I purchased 8 endless summer hydrangeas and 8 sunny knockout roses, all survived and are thriving. Will recommend to anyone thinking of buy plants online.

Date of experience: May 27, 2021