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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Very easy to order. Great customer service. Wonderful product. Started sending up new shoots after just a couple of days.
I did NOT receive my trees. U worked hard to prepare the sites and never get the trees delivered to my house. I requested for FGT to investigate the actual address that FedEx delivered the trees on May 9th, but have not gotten any answer yet as of May 27-2021.
Overall I had a great experience. The only reason I gave 4 stars is because the palm was a little beat up in shipment (much of the soil spilled out and some of the leaves were crushed). However, the tree looks healthy and beautiful. Overall very pleased.
The trees came in good shape and well packed, fast delivery.
Deciding to order 30 trees through the mail was difficult. We were extremely pleased with the condition of our order when they arrived. FastGrowingTrees did a great job packaging them. We had two that were questionable to survive and their customer service was remarkable at quickly sending two more beautiful trees to replace them. My husband and I can't wait to see them grow throughout the years! We will return we future orders!
The trees came in excellent condition. After a week on the road... amazing! Very happy about the delivery of the 20 Thuja's.
The website didn't work with Chrome, which was frustrating. I couldn't access the cart to check out. Checked out in Safari fine. Plants that came were smaller than shown. OK for the price, but not as shown on the website. Some descriptions on the website weren't full enough for me to know that the item was plastic, for example (a pot that I assumed was clay).
We're sorry for the issues placing your order and will look into this!
I bought the 2-3 foot skyrocket junipers and they were bare, skinny saplings. An accurate photo would have been appreciated as these will take years to grow into the privacy I needed/expected when buying them.
Thank you for the feedback! The photos on our site are of mature plants to give you an idea of what your babies will grow into!
I was a little hesitant when I saw 4 boxes on my porch, but everything was package secure, moist upon arrival and all green! Very satisfied and impressed with this business!
Purchased 6 trees & 4 large bushes. When trees were not up to par, was immediately taken care of & refunded!
Ordered a 1-gallon banana tree. Container is about quart sized. Tree is healthy and growing but it will take a year to get to where I thought it would be when it showed up.
We're so sorry to hear that your plant is not satisfactory! We are reaching out now to get some photos so we can see what you received and offer some assistance!
Well, the tree arrived boxed up just fine. The tree however only has 11 half wilted leafs on it. It's not dead, but certainly not spring time healthy. I used my finger nail to scratch just beneath the surface, and the tree is green and moist. The best outcome I can hope for is that it will establish itself this year and be better off next spring. But for now, I have a 6' Charlie Brown style apricot tree.
We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!
Shipping was arrived very late. Customer service never responded, and when my trees arrived, they are packed badly. All branches and leaves were heavily damaged, looked like trash. Never have another chance with this vendor.
We are so sorry that we never received your email! We're reaching out privately to get some photos!
Total waste of time. Never received the lousy grass seed I ordered nearly a month ago.
It looks like you have received the replacement plants now. We're so sorry that the originals didn't show up!
We purchased 2 peach trees and upon arrival didn't look healthy so I immediately emailed. They said it's normal for them to look like that and give it time. A week later I sent more pictures. There was no growth or leaves and the branches were dark brown and shriveling. They agreed finally that they were dead. They gave us a credit for the trees. I indicated that we do not want to purchase trees online any more, it seems too risky so to please refund us rather than credit. We have not heard anything back. We do not want credit.
It looks like we have since refunded the order. We're so sorry for the inconvenience!
The trees shipped are a fraction of the size in the pictures.
We're so sorry that your trees are not as full as you had expected! Because we are a nursery, we are selling baby plants and have mature photos on our site to give you an idea of what your plant will grow into. We have reached out privately to help make this a better experience!
Bought 10 little aborvites for &200
&20 each about 8" tall
A week later found same plants twice as big for $11.99 each at my local nursery
We're so sorry to hear that your trees are not satisfactory! We are reaching out now to get some photos so we can see what you received and offer some assistance!
Received damage tree and they sent replacement with no hesitation.
Very pleased with my purchases of Cavendish banana tree, arrived in great shape and doing well. Also purchased a dogwood tree last month and it is growing well and very healthy in appearance. Also, about 4 years ago, I purchased 8 endless summer hydrangeas and 8 sunny knockout roses, all survived and are thriving. Will recommend to anyone thinking of buy plants online.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.
We are so sorry that the carrier lost your order! We have issued a full refund per request and do apologize again for the inconvenience!