FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,282

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,073
shipping
245
quality
12,370
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Massachusetts
2 reviews
0 helpful votes
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Extremely happy and satisfied
May 28, 2021

I bought a peach tree, delivered fast, packaged w/ care and tree is healthy and thriving. I'm so happy.

In the past I bought bare-root trees and I'm happy with those but I wanted a tree that wasn't a bare root and grown a bit.

You'll be very happy with your purchase.
I also bought another fruit tree (Asian pear tree) it's being delivered in couple days,

Date of experience: May 28, 2021
Connecticut
1 review
0 helpful votes
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Green Giant Thuja Purchase
May 28, 2021

We were very happy with the trees we received. We had ordered 38 Green Giant Thuja's. Was impressed how healthy the trees were. We did have an issue with shipping which was due to FedEx misplacing 4 trees. When we received them we then planted, but due to the delay they didn't seem to be doing so well. Contacted Fast Growing Trees and without hesitation they replaced the 4 Trees. Can't ask for anything more than that. Great Customer Service as well. I have no hesitation in recommending Fast Growing Trees.

Date of experience: May 28, 2021
Massachusetts
2 reviews
0 helpful votes
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Feel very ripped off
June 2, 2021

First tree arrived broken and dried
Second replacement tree quite tiny and dry
Should have purchased elsewhere for 1/3 the price
Definitely poor purchase

Date of experience: May 28, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your replacement arrived! We have sent a private message to get some photos so we can take a look and help out!

Wisconsin
1 review
0 helpful votes
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Great products and service!
May 28, 2021

Great products! Arrived promptly with directions. One tree never arrived. Customer service was easy to reach with a quick phone call. They promptly shipped a replacement tree! Great overall experience! Highly recommend!

Date of experience: May 28, 2021
Missouri
1 review
0 helpful votes
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Very Helpful
May 28, 2021

They were extremely helpful in refunding some trees that didn't make it a full year.

Date of experience: May 28, 2021
Virginia
1 review
0 helpful votes
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Title
May 28, 2021

The tree sat on the porch in the sun for a few days, I did not know it was there, never got an email that it had shipped, it was somewhat wilted but came back after I got it wet

Date of experience: May 28, 2021
North Dakota
1 review
0 helpful votes
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Tree planting
June 2, 2021

Planted both trees when they arrived. Watered both. Root system on apricot tree did not look good.
Cherry tree looks good, apricot tree dried up does not look like it will live.

Date of experience: May 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

Texas
1 review
0 helpful votes
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Mostly happy
May 27, 2021

I ordered 4 trees, 2 crepe myrtles, and some day lilies. All arrived on time, but the box was crushed. Luckily the plants inside had been very well packed and were still in good shape. All were planted the next day. One of the myrtles died within days, and one of the eucalyptus is struggling to survive. Otherwise, we are very pleased

Date of experience: May 27, 2021
New York
2 reviews
0 helpful votes
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Weeping Willow trees
May 27, 2021

It was so easy to order and the trees came quickly. They were easy to plant - we will watch them over the next year and see how they grow.

Date of experience: May 27, 2021
Nebraska
1 review
0 helpful votes
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Not a happy customer
June 2, 2021

First my plants were shipped to Texas to someone else then when I called the company back and received my palm trees they are nothing like what is pictured. Very disappointed

Date of experience: May 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your palm trees are not satisfactory! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Vermont
1 review
0 helpful votes
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To soon to tell
May 27, 2021

I was not notified that the trees had shipped and, thankfully, was home to receive them and unpack them. I got them other ground right away and have been diligent with watering. They both have lost a lot of leaves but seem to have stabilized in two weeks. I'm hoping to see some signs of new growth soon.

Date of experience: May 27, 2021
Texas
1 review
0 helpful votes
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A really great experience...
May 27, 2021

Having never before purchased a bush or tree online, I really didn't know what to expect. I was actually skeptical that a wisteria being shipped from South Carolina to Texas could arrive looking healthy and in great condition, but I sure was wrong. It arrived perfectly boxed and in perfect condition. It was as if it had been boxed just a couple of hours earlier. It even arrived with 2 beautiful unopened blooms.

Date of experience: May 27, 2021
Pennsylvania
1 review
0 helpful votes
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So far so good, Maybe?
June 2, 2021

First of all, my trees/plants did NOT arrive in 1-2 days. It was almost a week before my order was delivered. Secondly, when they arrived they were kind of beat up and all three of them had brown leaves on them and in the box. Certainly not what I was expecting. I planted my trees in large pots and watered them thoroughly. I've had them for about 2 weeks now and they are just starting to perk up and look healthy. Thank goodness I sprung for the plant guarantee because I'm afraid I may need it before the year is over.

Date of experience: May 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We apologize for the confusion! Our orders ship out within 1-2 days but the amount of time spent in transit is going to depend on where you're at in relation to our nursery.
It typically takes a couple of week for a plant to recover from the stress of shipping but the plants should begin putting out lots of new growth and looking beautiful!

Indiana
1 review
0 helpful votes
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4 trees
June 2, 2021

Very pleased with the service and person that took my order.

Date of experience: May 27, 2021
Ohio
1 review
0 helpful votes
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Love the selection
May 27, 2021

Web site is extremely user friendly and very useful. Love your selection.
Only complaint I have is the free Japanese Maple tree was so unhealthy, holes in leaves (all 3 of the leaves... ie not many leaves) Not even sure it will survive... but it was free and not why I ordered from you... should have just left out the sickly tree.

Date of experience: May 27, 2021
Georgia
1 review
0 helpful votes
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Satisfied Customer
May 27, 2021

Extremely pleased with the Product and the professional, helpful, and expedient services that I received.

Date of experience: May 27, 2021
Maryland
1 review
0 helpful votes
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Amazing quality
May 27, 2021

I received my trees so quickly and they were in beautiful shape.

Date of experience: May 27, 2021
Idaho
1 review
0 helpful votes
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Why buy online?
June 2, 2021

I wanted citrus where citrus doesn't go, so online I went. The first trees I got were both badly damaged. The box was seemingly chucked on the front porch, and broken almost in half. I contacted customer service and they promptly sent out bad replacements. One we got has yellow leaves and was in arguably worse shape than the one that came the first time. The original order was later than I expected and the shipping info from FedEx was also wrong.

Date of experience: May 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your replacements arrived! We have sent a private message to get some photos so we can take a look and help out!

California
1 review
0 helpful votes
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Sweet little trees
May 27, 2021

They came carefully packaged and in great shape. They are gracing our backyard. And looking forward to their first bloom. Thanks so much.

Date of experience: May 27, 2021
Ohio
1 review
0 helpful votes
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Good experience
May 27, 2021

Very easy to order. Great customer service. Wonderful product. Started sending up new shoots after just a couple of days.

Date of experience: May 27, 2021