FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,232

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,370
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New York
1 review
0 helpful votes
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Excellent Service
June 2, 2021

Excellent service and fast delve you. Nicely packaged

FastGrowingTrees.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 30, 2021
New York
1 review
0 helpful votes
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Raspberry bust had almost no leaves and one live stem. I asked for a replacement and was told that it was normal

Date of experience: May 30, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

New Hampshire
1 review
0 helpful votes
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Good value
May 30, 2021

Ordered 3 arborvitae and they arrived in excellent health. So happy I ordered 3 more.
Good value and easy process.

Date of experience: May 30, 2021
Georgia
1 review
0 helpful votes
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Good product, good instructions
May 30, 2021

I placed two orders totaling 56 dogwoods of two varieties, 3 - 4 feet tall. They came within two days each time in good packaging of two to a box. The root ball of all were in good shape and packaged. Well. They came with starter nutrients already in each root ball sack. Instructions for planting were clear and they are now all in the ground and appear to be doing well. I plan to order more.

Date of experience: May 30, 2021
West Virginia
1 review
0 helpful votes
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Go green
May 30, 2021

This company stood by what they said they would do fulfill the project I had going plus Allowed me to get paid So I am exceptionally happy with your service

Date of experience: May 30, 2021
Texas
1 review
0 helpful votes
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They were great.
May 30, 2021

Love my tree. It was well packed for shipping and is thriving.

Date of experience: May 30, 2021
Texas
2 reviews
0 helpful votes
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I ordered two 5-6 ft Natchez Crape Myrtles and they arrived in battered condition. Ants had chewed much of the new and existing growth, spiders, crushed limbs, barely five feet tall, thin and spindly… sad. I took them to the patio to recharge for a couple days and separated them from other plants. Customer service asked for photos and were so kind, offering to send two shorter plants and refund $40 shipping on my $240 order. I got the two shorter plants and observed more ants and leaf curl. Lots of dead stems and mis-shapen plant growth. Who grew these? Who packed these? Now I have 4 sickly crape myrtles that need lots of care before I can commit to placing them in my front yard. Be careful with this company! I see healthy shrubs in my local nursery for a fraction of the cost.

Date of experience: May 30, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are terribly sorry to hear this and are reaching out privately to offer further assistance.

California
1 review
0 helpful votes
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Fast growing trees delivered
May 30, 2021

I ordered a Cara Cara orange tree which was very hard to find. Fast growing trees delivered it quickly and it was in excellent health. It is thriving in just the short time that I have had it and I am looking forward to many abundant harvests.

Date of experience: May 30, 2021
North Carolina
1 review
0 helpful votes
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Dead tree
June 2, 2021

The ordering process was easy, but when the tree finally arrived at its destination it was dead. I called the day it arrived and was advised that they would ship out another tree and it would arrive the same week. 10 days later the new tree had still not arrived and no update was received. When I called to check on it I was advised they ran out of the tree I ordered and had to find another one. When I went on the website there were still some of the trees available but in a little larger size. Considering the issue with the first tree I would think sending a little larger tree would reasonable, but instead the order was just delayed. They advised me the tree should likely ship out on Monday, 12 days after the replacement was supposed to be shipped. To say I'm disappointed is an understatement, this was supposed to be my Mom's gift for Mother's Day.

Date of experience: May 30, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to give you additional information.

Colorado
1 review
0 helpful votes
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Great trees for the price!
May 30, 2021

We have purchased trees and bushes from here several times. We have been happy every time. We often refer friends and family to the site. The trees come quickly and obviously well cared for. They ship in good condition and packaged very professionally.

Date of experience: May 30, 2021
New Jersey
1 review
0 helpful votes
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Dwarf Lilac
June 2, 2021

Disappointed with size and maturity of tree. Paid for 5-6ft tree and got one about 5ft. But more disappointing was the amount of foliage and maturity.
A nearby garden center had a similar tree but more mature and fuller - with flower buds for the same price.
We thought it would be a good idea to get one delivered and made the mistake of thinking it would be similar per the description.
Shame - was a Mother's Day present.
After planting it the tree has had a few supports needed to keep it upright but not sure it is doing well.

Date of experience: May 30, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Colorado
1 review
0 helpful votes
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Great Product
May 30, 2021

My tree arrived quickly and I was surprised at how healthy it looked and how large it was

Date of experience: May 30, 2021
Arkansas
1 review
0 helpful votes
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Excellent Company!
May 30, 2021

Ordered two apple trees. They were delivered within 3-4 days in well-protected and healthy condition. Now three weeks in ground and thriving! Could not be happier!

Date of experience: May 30, 2021
Illinois
1 review
0 helpful votes
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White dogwood
June 2, 2021

Tree arrived damaged told to plant it and see if it blooms in may is has not told to send pictures jump threw hoops to get it warranty

Date of experience: May 30, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Pennsylvania
2 reviews
0 helpful votes
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EXCELLENT!
May 30, 2021

Couldn't be more satisfied with the quality of the trees and the description accuracy. Great customer service!

Date of experience: May 30, 2021
California
2 reviews
0 helpful votes
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Plumeria Tree
May 30, 2021

The baby tree came wrapped very nicely and was in great condition. It was healthy, parasite free, and is already starting to grow new leaves. Can't wait for it to grow up and bloom! I would definitely buy more plants from this company.

Date of experience: May 30, 2021
Vermont
1 review
0 helpful votes
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Great experience
May 30, 2021

Tree came quickly and very well packed. I am very happy with my purchase

Date of experience: May 30, 2021
Texas
1 review
0 helpful votes
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Scrawny product
June 2, 2021

Unfortunately this product did not live up to the hype. These plants came very small and had few leaves. Fingers crossed they survive
Our other orders have always been great. Disappointed in this one.

Date of experience: May 30, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

South Carolina
1 review
0 helpful votes
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I received my Dragonfruit cactus, guava trees and pineapple plant in just a couple of days. Packed carefully, they made it through shipping without any issues. Got them planted in large containers and they're growing quickly, new leaves, new growth on the cactus and my pineapple has pups!

Date of experience: May 30, 2021
Idaho
1 review
0 helpful votes
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Super Value
May 30, 2021

Your website is easy to navigate and find right tree. They come healthy for being in a box and traveling from across the US. I plant them usually the next day and I have new growth within a week.

Date of experience: May 30, 2021