FastGrowingTrees.com
business logo of FastGrowingTrees.com

FastGrowingTrees.comReviews 28,232

4.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
How would you rate FastGrowingTrees.com?
grey star
grey star
grey star
grey star
grey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,370
This company does not typically respond to reviews

Instant Feedback

139,500 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Lori C.
Unfollow Lori C.
Share Review
Report Review

So disappointed
June 2, 2021

My plants arrived with much of the soil out of the pot, in the bottom of their bags. My plumeria has 3 leaves. The clematis has 4 leaves. I was shocked at the low value vs high price for these plants

Date of experience: June 1, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Florida
1 review
0 helpful votes
Follow Justin E.
Unfollow Justin E.
Share Review
Report Review

I purchased a Florida pineapple tree and a Eureka lemon tree. I'm very happy with the way they were package and please on the progress they are making.

Date of experience: May 31, 2021
Maryland
2 reviews
0 helpful votes
Follow susan B.
Unfollow susan B.
Share Review
Report Review

Healthy plum tree
May 31, 2021

Ordered plum tree with three different types of plums grafted onto it. The approximarely 7 foot tree arrived flawless & in perfect health, in sturdy packaging. It is now thriving where my daughter in law planted.

Date of experience: May 31, 2021
Colorado
2 reviews
0 helpful votes
Follow Karen B.
Unfollow Karen B.
Share Review
Report Review

Fast Growing Trees stands behind its products and its warranties

Date of experience: May 31, 2021
Texas
1 review
0 helpful votes
Follow Nona E.
Unfollow Nona E.
Share Review
Report Review

Packing
May 31, 2021

The white rose of Sharon arrived out of the root ball. I planted anyway and I am hoping that it takes. Besides that everything was good.

Date of experience: May 31, 2021
Oklahoma
1 review
0 helpful votes
Follow Melissa E.
Unfollow Melissa E.
Share Review
Report Review

Excited to see a lemon!
May 31, 2021

I ordered a Meyer Lemon tree.
Shipment was fast, the tree arrived well packed and healthy.
I have planted my Meyer Lemon tree in a pot and hope to enjoy tasty lemons in the future.

Date of experience: May 31, 2021
Texas
1 review
0 helpful votes
Follow Lindsey G.
Unfollow Lindsey G.
Share Review
Report Review

Trees and Shrubs
May 31, 2021

While shopping, I appreciated the details the website provides about each item. The 6-7 foot tree we purchased had the limbs and roots trimmed back, seemingly more for shipping and transplant shock than for pruning purposes. The blackberries looked healthy but weren't handled with care during shipping and arrived a bit beat up. The coral drift rose bush looked great.

Date of experience: May 31, 2021
New York
1 review
1 helpful vote
Follow Blackberry R.
Unfollow Blackberry R.
Share Review
Report Review

Damaged blackberry bush
June 2, 2021

I ordered several plants, including 2 blackberry bushes. One of the bushes was dry and dying, and I complained and received a response 2 weeks later, telling me that plants are sometimes sad when they arrive. Well, who pays $70 for a bush that is half dead? I don't want to go back and forth, but this customer service is not as advertised.

Date of experience: May 31, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We’re so sorry to hear how your plants arrive! It’s very common for plants that are shipped to arrive like this but they typically begin pushing out new growth in just a few weeks. Keep us posted and we’ll make it right if they do not bounce back!

Utah
1 review
0 helpful votes
Follow Mike X.
Unfollow Mike X.
Share Review
Report Review

Order was never received
May 31, 2021

Order ******* has not been received yet. Original order shows confirmed on May 7 but still not shipped.
Order has been out for 24 days. I wish I would have received status updates from your company if the trees were not available at the time of my order.

Still wondering.

Date of experience: May 31, 2021
California
2 reviews
0 helpful votes
Follow Carolyn S.
Unfollow Carolyn S.
Share Review
Report Review

Purple ash tree
May 31, 2021

Received the tree timely. It was well packed. However the tree wasn't quite wet enough and some leaves dried out. Mostly satisfied with the tree.

Date of experience: May 31, 2021
California
1 review
0 helpful votes
Follow Lilac A.
Unfollow Lilac A.
Share Review
Report Review

Horrible packing
June 2, 2021

Ordered total of 5 plants and was shocked to see that all 5 plants were stuffed in 1 box with no partitions whatsoever. The plants came in squashed, wilted and soil was all over.

Date of experience: May 31, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Texas
1 review
0 helpful votes
Follow Kami I.
Unfollow Kami I.
Share Review
Report Review

Ok service overall
May 31, 2021

I ordered two trees and they took longer than it was described. Also one of the trees had top branch broken due to the packaging. In general quality of the trees are good.

Date of experience: May 31, 2021
New Jersey
1 review
0 helpful votes
Follow Matt F.
Unfollow Matt F.
Share Review
Report Review

False advertising
June 2, 2021

2 day shipping took 6 and on top of that 4-6ft 90$ tree came and it was 2ft. Don't recommend to anyone.

Date of experience: May 31, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're very sorry to hear that your tree is not the correct height! We have sent a private message to get some photos so we can assist you further!

North Carolina
2 reviews
1 helpful vote
Follow Carol Y.
Unfollow Carol Y.
Share Review
Report Review

Majesty palms
June 2, 2021

Majesty palms were small and the root balls fell apart when I started to plant them in containers. I paid $69 a piece for them and the palms were the size of $19 palms at Lowe's and Home Depot. I had to purchase other majesty palms ( same size) from local green houses ( $19)to add to outdoor containers to make the palm containers look presentable. I will never buy plants sight unseen again. I overpaid about $300 dollars for these disappointing palms.

Date of experience: May 31, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your palms arrived! We have sent a private message to get some photos so we can take a look and help out!

Pennsylvania
3 reviews
1 helpful vote
Follow Arlene A.
Unfollow Arlene A.
Share Review
Report Review

Sky Tower Gingko tree
May 31, 2021

Loved the look of this tree on your website. It is looking a little straggly at the moment but hoping once it is in the ground and Spring comes next year, it will fill out.

Date of experience: May 31, 2021
Florida
1 review
0 helpful votes
Follow Sylvie E.
Unfollow Sylvie E.
Share Review
Report Review

Delivery was very fast and the tree (crape myrtle) was in good shape. However I am disappointed with the Rocket root fertilizer. 3 years ago I have bought a similar tree as well as the root rocket, the root rocket package then was double in size and my tree (crape Myrtle) grew double within a week, It is now 15 feet high and full of flowers. My new tree was planted in the same manner as the first one but insofar has not grown at all.

Date of experience: May 31, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

Thank you for the feedback regarding the root rocket fertilizer! It can take a tree a few months to become acclimated after planting. You should start seeing new growth soon but let us know if you have any further questions or concerns!

West Virginia
1 review
0 helpful votes
Follow A. C T.
Unfollow A. C T.
Share Review
Report Review

The Employees at Fastgrowing Trees.com are exceptionally trained to listen, note and take action in my humble opinion to their customs. When compared with other companies, their vibrant products standout. I would recommend this company to anyone in a heartbeat.

Date of experience: May 31, 2021
Texas
1 review
0 helpful votes
Follow DOUGLAS D.
Unfollow DOUGLAS D.
Share Review
Report Review

Very poor customer service
June 2, 2021

Ordered a lime and an orange tree. Received a note stating the trees could not be shipped to Texas. If you knew you couldn't send the trees to Texas, why did u allow them to be placed in the cart? At least put a notice on your website. Just lazy lack of Customer Service. It ain't brain surgery.

Date of experience: May 31, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

The agricultural department prohibits certain plants from being shipped into your state. You can locate information on each plant’s product page under the zone map. We are so sorry for the inconvenience!

Ohio
1 review
0 helpful votes
Follow Logan B.
Unfollow Logan B.
Share Review
Report Review

Apple Trees
May 31, 2021

Purchased two apple trees, arrived within a few business days in great shape. Got them in my yard a couple days after receiving and so far they are doing great, been about 3 weeks!

Date of experience: May 31, 2021
New York
1 review
0 helpful votes
Follow Double Gee D.
Unfollow Double Gee D.
Share Review
Report Review

Cleveland pear
May 31, 2021

Original order were bare sticks, two replacements are much better. Just planted we ll see how they grow

Date of experience: May 31, 2021