FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,232

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,370
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Pennsylvania
1 review
0 helpful votes
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Nice holly but small
June 2, 2021

I thought a shrub on a 3 gallon container would be a decent size-container was larger than the shrub! Will be years before it be a nice size

Date of experience: June 2, 2021
Arkansas
1 review
0 helpful votes
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Dependable with quality
June 2, 2021

Have ordered for at least 4 years with this company. Always quality plants or trees that are exactly as described. Shipping is reliable. Plants arrive in great condition.

Date of experience: June 2, 2021
Texas
1 review
0 helpful votes
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Delighted
June 2, 2021

My plants were packaged beautifully and r doing very well!

Date of experience: June 2, 2021
Georgia
1 review
0 helpful votes
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Pretty good
June 2, 2021

Pretty good overall, the hedge roses seemed to be bound up but look to be overcoming.

Date of experience: June 2, 2021
Louisiana
1 review
0 helpful votes
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Birthday gift
June 2, 2021

I ordered the dragon fruit tree as a gift. It was prefect only a small pice of the plant was damaged but it's doing great.

Date of experience: June 2, 2021
New York
1 review
0 helpful votes
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We bought two trees. When they arrived one tree was decent. The other tree had one measly leaf on it and it was broken! It was basically a stick! I was not happy considering I paid 100 or more per tree. I called them and submitted a picture with my initial complaint. I got an email 3 days later asking for a picture. ( I was annoyed) I resent the picture and expressed my dissatisfaction with the one tree they sent. The customer service representative was GREAT! She sent me another tree no questions asked (after seeing that picture!) We got the second tree and it is very nice! Many leaves and worth the money we paid. I am pleased they made good on their promise. I would do business with them again for this reason alone. Customer Service makes a difference. Thank you Fast-Growing Trees.com I appreciate it!

Date of experience: June 2, 2021
Virginia
1 review
0 helpful votes
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Four of the six knockout roses I ordered arrived somewhat beat up. Two were considerably smaller than the other four.
Fortunately, with a little tender loving care, they are looking better.

Date of experience: June 2, 2021
Washington
1 review
0 helpful votes
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Die on arrival
June 9, 2021

The box was upside down on my front porch I ordered 16 plants as able to save 6 because they were covered with bags, the 10 were that were not covered with bags. We're upside down and covered with the potting soil. Not sure how to get a refund.

Date of experience: June 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your order arrived! We have sent a private message to get some photos so we can take a look and help out!

Massachusetts
1 review
0 helpful votes
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Healthy plants
June 2, 2021

I ordered 2 thornless blackberry bushes. They came well-packaged. There was no damage. So far the plants seem to be happy where I planted them.

Date of experience: June 2, 2021
Nebraska
1 review
0 helpful votes
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Wonderful Plants
June 2, 2021

I'm very happy with FGT's selection of plants, mainly houseplants because I currently live in a condo. Ordering from them was easy and knowing that they offer a warranty on their products was a plus.

Date of experience: June 2, 2021
Texas
1 review
0 helpful votes
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Fast growing trees
June 2, 2021

They are definitely worth the price. I love my trees. I bought 2 banana and 1 avocado tree. All came packaged as said. All doing very nicely in there new pots.

Date of experience: June 2, 2021
Indiana
1 review
0 helpful votes
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Great tree and fast shipping!
June 2, 2021

The tree arrived in great condition and was ready to plant. It's been a month and it's going strong. Shipping was fast. Will be ordering again.

Date of experience: June 2, 2021
Washington
2 reviews
0 helpful votes
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Plant arri. D damaged
June 9, 2021

Tree purchased arrived damaged and am having to nurse it back to health.

Date of experience: June 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

California
2 reviews
0 helpful votes
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Love
June 2, 2021

Tree came, delivery was great. I was a little worried because when I open the box the and the leaf's started to fall off. We planted it the next day lost the rest of the leaf's but within a week new growth. Tree is so green, cannot wait to see how it goes.

Date of experience: June 2, 2021
California
1 review
0 helpful votes
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Great products
June 2, 2021

The roses came in great condition despite being on a truck for a full week.

Date of experience: June 2, 2021
Texas
2 reviews
0 helpful votes
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Peach tree
June 9, 2021

My tree arrived with no leaves. I planted the tree and it is dead. I will be asking for a new tree. Very disappointed.

Date of experience: June 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your tree didn't break dormancy! We have since been able to make this right!

Georgia
1 review
0 helpful votes
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Cryptomeria radicans
June 2, 2021

I bought 3 cryptomerias that are 2ft tall. Was delivered swiftly, packaged neatly and compact, easy to open, brought it to the backyard and planted them in the ground in few minutes. The process was so simple and i'll be buying more plants from FastGrowingTrees.com if i ever need any plants in the future.

Date of experience: June 2, 2021
Texas
1 review
0 helpful votes
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Over priced
June 9, 2021

Disappointing - i could have purchased the same tree locally for 1/3 the price

Date of experience: June 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Virginia
1 review
0 helpful votes
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Fantastic!
June 2, 2021

Great product and fast delivery! My tree came with easy instructions and all the items needed to ensure strong growth.

Date of experience: June 2, 2021
Michigan
1 review
0 helpful votes
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Lemon tree/ bush
June 2, 2021

I purchased the largest lemon tree and lemon bush and they came packed great and are thriving!

Date of experience: June 2, 2021