FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,232

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,370
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Illinois
1 review
0 helpful votes
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Tree not growing
June 23, 2021

Dear all, I planted the tree in the same day as it arrived. It has been approx. 20 days with watering on a daily basis. The tree has not shown any sign of sprouting. With regards, Fernando Tatsch

Date of experience: June 15, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Ohio
1 review
0 helpful votes
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Fast and easy
June 15, 2021

I got my order quickly and the trees were packaged well and in great condition on arrival.

Date of experience: June 15, 2021
Texas
2 reviews
0 helpful votes
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Not sure
June 23, 2021

I bought a quart size blueberry "bush". The plant is so small and the leaves look so different than my other blueberry bush, I just wonder if this is actually the correct plant.

Date of experience: June 15, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plant! We are reaching out to get some photos so we can assist you further!

Florida
1 review
0 helpful votes
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Consistent products and delivery
June 15, 2021

FastGrowingTrees.com has a good selection and delivers healthy plants in the time promised.
Have recommended them to others who could not find the tree they wanted locally.

Date of experience: June 15, 2021
New Mexico
1 review
0 helpful votes
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Trees delivered healthy
June 15, 2021

Trees delivered healthy, safely and as ordered. Easy to follow instructions

Date of experience: June 15, 2021
Alabama
2 reviews
0 helpful votes
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DissPointed
June 15, 2021

The ordering and delivering process was great. However the tree did not seem healthy and after two weeks in the ground the tree still does not look healthy.

Date of experience: June 15, 2021
Texas
1 review
0 helpful votes
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Just the greatest
June 15, 2021

Pleasant conversation with a very experienced plant specialist.
I went with their experienced recommendation and am very satisfied with my purchase.

Date of experience: June 15, 2021
Illinois
1 review
2 helpful votes
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Not what expected, expensive
June 23, 2021

They do not respond timely or at all to customer service emails and have ignored me and why my item was completely pruned to where there is nothing left of it. And it says it's a slow growing tree. Description said I would get a 5 gallon tree and larger pots are more mature. Also part of it is dying now. And they didn't post my review on their website…no wonder it's all "5-star" reviews. I would not buy from them again due to poor customer service, inaccurate descriptions, and expensive prices for what you truly get.

Date of experience: June 15, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for your experience! It looks like we have a replacement on its way! Let us know if we can help with anything else!

New Jersey
1 review
0 helpful votes
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Good service
June 23, 2021

The overall shopping experience was very good. Easy. All arrived in a timely manner. One tree out of the 2 ordered looked rather sickly. Planted with care in a large hole filled with good dirt and manure. Sick tree is now nearly dead. The other looks good

Date of experience: June 15, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your tree didn't do well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

California
2 reviews
0 helpful votes
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Top of tree was broken off
June 15, 2021

I've had this experience twice now. I ordered several items, one of which was larger than the others. Everything is packed in a long, narrow box that is NOT conspicuously marked that the box should remain horizontal during shipment. In fact, in both instances, both ends of each box (which had a "This Side Up" type notation plus an arrow) had been assembled such that the arrow and warning logo was totally covered up. This resulted each time with the box most likely being stood on its end for shipment (that's the way each was left on my doorstep), which in turn forced the top plant, with its relatively heavy pot of soil, down on top of the larger tree, which equals broken branches. As these breaks were at the top of the tree, they are quite noticeable; I don't know if they will "fix themselves" as the tree grows. Another problem is with the top plant traveling upside down across the country. The dirt falls out which wrecks the plant and deprives it of water and nutrients. FastGrowing replace two such damaged plants, but I had the same problem with the replacements. I like the company but not the shipment.

Date of experience: June 15, 2021
Texas
1 review
0 helpful votes
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Beautiful Tree
June 15, 2021

Tree was shipped undamaged and it is beautiful! It already has buds on it. (Star Cherry Tree)

Date of experience: June 15, 2021
Kentucky
2 reviews
0 helpful votes
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Mary, SC
June 15, 2021

The 2 patio trees that I ordered were left on my front porch standing on end. The box specifically said to lay flat with a certain side up. They were very dry and jostled about. The yellow rose appears to be doing OK, am concerned that the coral rose may be in trouble. Honeysuckle seems to b doing OK.

Date of experience: June 15, 2021
Minnesota
1 review
0 helpful votes
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And then some...
June 15, 2021

Ordered, received quickly, good price---love plantings.
Then... whoa on the ads! Now and then but everyday. Enough... I'll call you.

Date of experience: June 15, 2021
Texas
1 review
0 helpful votes
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Purchase feedback
June 15, 2021

Easy to purchase, good delivery date. Easy to find on-line and make the purchase

Date of experience: June 15, 2021
New York
1 review
0 helpful votes
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Great company
June 15, 2021

I have ordered from Fast Growing trees twice. I was so satisfied with my first experience that I ordered again. Both times everything came well packed and in good condition. The rhodies I ordered first are doing well and growing. This company is a keeper.

Date of experience: June 15, 2021
Massachusetts
1 review
0 helpful votes
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Dead trees
July 15, 2021

Every "drop and grow" tree that i got died. 8 cherries total including the replacement tree. Meanwhile the 22 bare root trees that I purchased from another company are all in great shape with lots of new growth

Date of experience: June 15, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that some of your trees didn't do well! We're glad we were able to make it right and let us know if we can do anything else to help!

Georgia
1 review
0 helpful votes
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Semi Satisfied
June 15, 2021

Tree I ordered was much smaller in picture than I expected

Date of experience: June 15, 2021
Tennessee
1 review
0 helpful votes
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Fast and accurate delivery
June 15, 2021

I received great service and a good product. Thanks

Date of experience: June 15, 2021
Wisconsin
1 review
0 helpful votes
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Tree was broken in half
June 23, 2021

They said wait to see if it revives?!? It's just the stick and sent photos.

Date of experience: June 15, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your replacement tree arrived damaged and that we didn't make it right when you reached out! We have reached out privately to get you another tree!

Virginia
1 review
0 helpful votes
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Arrived in Great Conditions
June 15, 2021

These bushes arrived in very good conditions. They looked healthy and ready to plant.

Date of experience: June 15, 2021