FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,282

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,073
shipping
245
quality
12,370
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Minnesota
1 review
0 helpful votes
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New home gift
July 6, 2021

I ordered a tree for a moving in gift. Fast Growing Trees by phone was very helpful. After a delivery went wrong because I gave a bad address, F. G. T's talked me through the delay in getting tree to daughter and assured me that the tree was likely to be healthy even with a 2-day delay. They assured me that if it was compromised, they would replace it. It arrived fine and all was right with the World.

Date of experience: July 6, 2021
Florida
3 reviews
3 helpful votes
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Beautiful tree
July 6, 2021

The tree came immediately and arrived leafy and full. Planted it the next day. It has been raining most of the time in the last three weeks so it is very healthy. We love it so far.

Date of experience: July 6, 2021
Montana
1 review
0 helpful votes
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Using my warranty
July 6, 2021

We had an unusually cold spell last winter and two of my new trees didn't make it through. I contacted Fast Growing Trees about replacement and they were so kind and responsive. Within a week I had replacement trees at my door. I have recommended them to several of my friends and neighbors in my 55+ neighborhood. I will buy from them again because of their kindness and how quickly they stood behind their product.

Date of experience: July 6, 2021
California
2 reviews
0 helpful votes
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Used fast growing trees twice. Plants arrived in terrible condition. I resuscitated the passion fruit and it's finally looking good. Not sure if the dogwoods will make it.

Everything should be 2-day max but I guess the business model is based on the cheapest possible delivery method. As the review title says. A week or more in a box is not good for plants period!

Date of experience: July 5, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your dogwoods are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Texas
1 review
0 helpful votes
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The leaves were damaged because of the high temperatures in transit.

Date of experience: July 5, 2021
Massachusetts
1 review
0 helpful votes
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BEAUTIFUL HEALTHY PLANTS
July 5, 2021

I had ordered a fig tree and a kuamquat plant and they arrived pretty fast. Both the plants are healthy. They packed very well and shipped without any damages. Thank you and will definitely order again from you.

Date of experience: July 5, 2021
Texas
2 reviews
0 helpful votes
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Much sought after
July 5, 2021

I needed a tree to replace one I had removed that would provide shade to a window of an office. I wanted one that would add color to a flower bed. I decided on a crepe myrtle and found the Arapahoe to fit my desires and needs

Date of experience: July 5, 2021
Illinois
2 reviews
0 helpful votes
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Great Purchase
July 5, 2021

Quick shipment and a wonderful product upon delivery!

Date of experience: July 5, 2021
Michigan
1 review
0 helpful votes
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Tree Died
July 5, 2021

Excellent. Our tree didn't make it, sent in a picture and received an instant refund towards another tree. The new.tree.is doing great.

Date of experience: July 5, 2021
Wisconsin
1 review
0 helpful votes
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Great
July 5, 2021

I bought 3 in 1 apple tree. It came in a long box - very well packed. We planted the tree after 3 days - it's been 2 weeks - it seems to be doing well. Can't wait for it to grow apples. I would certainly recommend it. I live in nc.

Date of experience: July 5, 2021
Pennsylvania
1 review
0 helpful votes
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Grade: 50%
July 9, 2021

When you buy 2 trees and one isn't healthy... how would you describe your experience... POOR.
I've purchased trees on line before and they thrived...

Date of experience: July 5, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that one of your trees isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Florida
1 review
0 helpful votes
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Great
July 5, 2021

Excellent product.
Fast delivery.
Recommended to a friend

Date of experience: July 5, 2021
South Carolina
2 reviews
0 helpful votes
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Love our trees and bushes
July 5, 2021

Love fast growing trees, great prices, our plants are always well packaged and always perfect. Used them twice and will continue, highly recommended.

Date of experience: July 5, 2021
New York
1 review
0 helpful votes
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Best Trees online
July 5, 2021

Fast Shipping and well packaged... Healthy on delivery... and doing well...

Date of experience: July 5, 2021
California
1 review
0 helpful votes
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Perfect Little Banana Tree
July 5, 2021

I received the cutest, most perfect plantain banana tree about 3 weeks ago. It came in perfect condition, potted in an 8 inch pot, and well protected. It is outside now, still in its pot (waiting for the final destination to be amended), and growing new leaves. Can't wait to harvest plantains!

Date of experience: July 5, 2021
North Carolina
1 review
0 helpful votes
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Trees
July 5, 2021

We ordered 50 plus trees. I was skeptical and unsure how they would be shipped so when multitudes of boxes arrived I was overwhelmed. Took a while to unpack. Evergreens were in great condition. Deciduous trees had couple of broken limbs and looked sad. A call to customer service and they were kind enough to send me three replacements.

Date of experience: July 5, 2021
New York
1 review
0 helpful votes
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Thuja Green Giants
July 5, 2021

I can tell better in another year or two when they gain height. The cedars arrived promptly and in good condition.

Date of experience: July 5, 2021
New York
1 review
0 helpful votes
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Wouldn't recommend
July 9, 2021

Came a lot smaller then expected (it was the minimum said height at best) and some parts were brown I hope it lasts then went to Home Depot saw the same tree at 1/4 the price. Love and learn

Date of experience: July 5, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

North Carolina
2 reviews
0 helpful votes
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Shade Tree
July 5, 2021

This was so easy and quick to order. Best place to shop for trees ever.

Date of experience: July 5, 2021
Texas
1 review
0 helpful votes
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Blackberry plants
July 5, 2021

Plants looked fantastic. Packaged well and are now planted and started to have new growth.

Date of experience: July 5, 2021