FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,291

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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Alabama
1 review
0 helpful votes
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My tree
July 7, 2021

My tree is doing beautifully had a lot of rain, so leafing out, and so pretty.

Date of experience: July 7, 2021
Texas
1 review
0 helpful votes
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Tree arrived quickly and in very good condition, especially considering how hot the weather was. Highly recommend this company.

Date of experience: July 7, 2021
Vermont
1 review
0 helpful votes
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I placed an order online and received the fig tree on time. Planted it and it looks good. I think it will survive winter months (hopefully). I am pretty happy with the whole shopping experience. Thank you.

Date of experience: July 7, 2021
Pennsylvania
1 review
0 helpful votes
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Customer service on the phone was good when planting but the tree looks dead after 1 week. Upset that I spent so much money for baby tree fertilizer etc

Date of experience: July 7, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Ohio
1 review
0 helpful votes
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So fast!
July 7, 2021

Great quality product that arrived within 2 days! Very excited to see these trees grow.

Date of experience: July 7, 2021
Arkansas
1 review
0 helpful votes
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Anxious but Hopeful
July 7, 2021

I ordered the 10 pack of Witchita Blue Junipers. They arrived promptly and I planted them the day they arrived. The small root balls were very loose in the soil and a little dry. Just over two weeks later they are still alive but very small. The Junipers are 3 to 5 inches tall. I expected a little more but if they continue to survive I believe they will serve my purpose.

Date of experience: July 7, 2021
Washington
1 review
0 helpful votes
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Lemon tree
July 9, 2021

My lemon tree was kinda pathetic and is not doing well.

Date of experience: July 6, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Alabama
1 review
0 helpful votes
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Raspberry bush
July 6, 2021

The Raspberry bush was a little beat up when I opened the container.

Date of experience: July 6, 2021
Ohio
1 review
0 helpful votes
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Gift for My Brother
July 6, 2021

Once I located the site, I ordered the fig tree
For my brother as a Father's Day Gift. He was delighted by the delivery and called to
Let me know how healthy and we'll packaged
It was. Thank you for your great turnaround!

Date of experience: July 6, 2021
New Jersey
1 review
0 helpful votes
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I have ordered twice from Fast Growing Trees and both times I have been very pleased with the quality of the trees/plants and the speed of delivery.

Date of experience: July 6, 2021
Pennsylvania
1 review
0 helpful votes
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Nice trees
July 6, 2021

The trees that arrived were very healthy and packaged well. I bought several varieties of trees and shrubs that I could not find at the local stores.

Date of experience: July 6, 2021
California
1 review
0 helpful votes
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Excellent
July 6, 2021

Amazing and easy experience. Great customer experience.

Date of experience: July 6, 2021
California
1 review
2 helpful votes
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Two Avacado trees DOA
July 9, 2021

Trees immediately lost all their leaves on the second day after arrival
Sent pictures to customer support
Diane S said wait 3-4 weeks and assured us that "we will make it right"
Contacted support again after 4 weeks of no improvement, support switched us to Alyssa who said we should have purchased the warranty and now it is passed 30 days so no refund.
Will not purchase from them again

Date of experience: July 6, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for your experience! We are working with you privately to make this right!

Pennsylvania
1 review
0 helpful votes
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Mostly Perfect
July 6, 2021

Website was easy to use, shipping was fast, products showed up in good health and well supported in the boxes, but the one tree (guava) did get black spots and looked like it was going to die within a couple of days of carefully planting it, so the verdict is out...
I'd buy from them again, though!

Date of experience: July 6, 2021
Arizona
1 review
0 helpful votes
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Tree replacement
July 6, 2021

Ordered two trees. When delivered one has lost all of it's leaves. I called the company and explained that one tree look healthy and the other had been shocked. No questions asked and a replacement tree was sent immediately. Two tress doing well and the shocked tree which I had planted anyway is now producing new leaves and will probably survive. I would do business with Fast Growing Trees again.

Date of experience: July 6, 2021
California
1 review
0 helpful votes
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10-pack of Leyland Cypress.
July 6, 2021

8 look good. The two in rough shape might be my fault, as it was quite hot, and I had them close to a wall for a couple days.

Trees are about 18" high from the ground, and seem to be in good shape.

Date of experience: July 6, 2021
Texas
1 review
0 helpful votes
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Weepy plants
July 9, 2021

Received plants in not very good condition. Sent pics of plants. Did not hear back

Date of experience: July 6, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we did not receive your message! We have reached out privately to get some photos and help!

Illinois
2 reviews
0 helpful votes
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1 Good, 1 Bad
July 9, 2021

1 tree arrived fine. The other not so much. They packed one tree base on top of the roses and crushed the top of the tree.

Date of experience: July 6, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how one of your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Texas
1 review
0 helpful votes
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Poor Quality trees again
July 9, 2021

I ordered replacement trees for the very poor condition trees you sent the first time. Two trees plus other items I ordered such as dirt etc. we're all shipped in one box. I was home the day it arrived and opened it immediately. Unfortunately both trees were in sad shape. The dirt around the roots had spilled out into the box so the roots were exposed. Several branches were broken and the leaves were wilted. I tried to plant them anyway but to no avail. The other trees I bought the first time and did not replace right away have also died. I will never buy anything from this company again.

Date of experience: July 6, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your replacement trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Tennessee
1 review
0 helpful votes
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All but one tree is dead what a waste of money! I should have gotten them locally!

Date of experience: July 6, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your trees are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!