FastGrowingTrees.com
business logo of FastGrowingTrees.com

FastGrowingTrees.comReviews 28,293

4.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
How would you rate FastGrowingTrees.com?
grey star
grey star
grey star
grey star
grey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
This company does not typically respond to reviews

Instant Feedback

139,539 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Steve L.
Unfollow Steve L.
Share Review
Report Review

Crape myrtles
July 8, 2021

Trees arrived in good condition with planting instructions. They are doing very well!

Date of experience: July 8, 2021
New Jersey
1 review
0 helpful votes
Follow Jim S.
Unfollow Jim S.
Share Review
Report Review

Excellent service
July 8, 2021

Product arrived in great condition
The speedy delivery was as prompt as was promised

Date of experience: July 8, 2021
New York
1 review
0 helpful votes
Follow Matthew I.
Unfollow Matthew I.
Share Review
Report Review

50/50
July 8, 2021

Overall the experience was good. Product arrived quickly and in good condition. Ordered two Miss Kim's, one plant was robust and the other was thin. Let's hope the thin one catches up.

Date of experience: July 8, 2021
California
1 review
0 helpful votes
Follow Tona I.
Unfollow Tona I.
Share Review
Report Review

Can't wait to see how they grow
July 8, 2021

Brought 2 Autumn Red Maple.
They arrived a little beat up
But look great and are growing many new leaves. I am pleased
Need one more. Avacodo tree
Then done planting trees
I have already purchased last year a kousa dogwood and wisteria tree they are doing fine.

Date of experience: July 8, 2021
Oregon
1 review
0 helpful votes
Follow Cliff Y.
Unfollow Cliff Y.
Share Review
Report Review

Some damage to trees
July 8, 2021

One box came crushed. 3 trees have broken branches. Couple others have some some dead branches. May be ok. Too soon to tell.

Date of experience: July 8, 2021
New York
1 review
0 helpful votes
Follow joseph V.
Unfollow joseph V.
Share Review
Report Review

Mislead
July 9, 2021

Ithough I was getting 10 trees for the 144 but just received 1. They wanted a photo but I do not have a camera. I am sure it was all legal but read very carefully. Buy beware

Date of experience: July 8, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

It looks like you selected our 4-5 ft tree and not the 10 pack of 1-2 ft trees. We are so sorry for the confusion!

California
1 review
0 helpful votes
Follow Linda K.
Unfollow Linda K.
Share Review
Report Review

The plant that was delivered had wilted, dry crunchy leave and all the flower buds were dead or dying. When I called customer service the person brushed me off telling me it probably just needed water.

Date of experience: July 8, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plant arrived! Shipping stress can cause plants leaves to wilt and even drop off, but they almost always make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. Please do not worry, we have your plant covered 100%. Just check back in with us if for some reason it begins to decline and we'll ship a new one!

Georgia
2 reviews
0 helpful votes
Follow Ken J.
Unfollow Ken J.
Share Review
Report Review

Great Customer Service
July 8, 2021

Purchased plant arrived late dried out and baren of leaves. Contacted company and they replaced at no charge within 3 days

Date of experience: July 8, 2021
Georgia
1 review
0 helpful votes
Follow Jay J.
Unfollow Jay J.
Share Review
Report Review

Excellent
July 8, 2021

Very easy and lime tree was good quality. Delivery was prompt.

Date of experience: July 8, 2021
New Jersey
1 review
0 helpful votes
Follow Kelley F.
Unfollow Kelley F.
Share Review
Report Review

Wonderful experience
July 8, 2021

Elvis my representative was a terrific help in choosing my plants for my home. I was pleased with the fast delivery and I took the insurance and it was easy to replace my plants that did not survive with the insurance it as not stressful! Great job

Date of experience: July 8, 2021
New York
2 reviews
0 helpful votes
Follow Barry M.
Unfollow Barry M.
Share Review
Report Review

Healthy but small tree
July 8, 2021

Pomegranate tree arrived in excellent condition but smaller than expected.

Date of experience: July 8, 2021
Washington
1 review
0 helpful votes
Follow barry S.
Unfollow barry S.
Share Review
Report Review

Heatwave shipping a bad idea!
July 8, 2021

My wife's bday gift of a Meyer Lemon and Heritage Raspberry arrived amidst the recreant 109º heatwave packed well, but greatly in need of water as they were not wet. The raspberry is essentially dead, being replaced- once again by ground transport that takes 6-7 days from them to our Seattle-area home.
The Meyer Lemon is "ok", but I am fearful a few weeks down road of its health. The raspberry bush I'll trim, some TLC and see if it ever comes back to join the replacement on Way to us.

Date of experience: July 8, 2021
Texas
2 reviews
0 helpful votes
Follow candace L.
Unfollow candace L.
Share Review
Report Review

A very satisfied customer
July 8, 2021

I was a bit skeptical of ordering trees and plants thru the mail but my pear tree arrived in beautiful condition and is thriving in its new home. The plants arrived quickly and safely.

Date of experience: July 8, 2021
Texas
1 review
0 helpful votes
Follow Mikek W.
Unfollow Mikek W.
Share Review
Report Review

Wonderful customer service, will be buying much more!

Date of experience: July 8, 2021
Ohio
1 review
0 helpful votes
Follow Kathleen N.
Unfollow Kathleen N.
Share Review
Report Review

I was missing the root rocket packet in my shipment with my tree and the customer service rep was quick to make it right and ship a new one out to me!

Date of experience: July 8, 2021
Georgia
1 review
0 helpful votes
Follow Steve Q.
Unfollow Steve Q.
Share Review
Report Review

Too soon to tell
July 8, 2021

My item was delivered in a timely manner. I enjoy the website a lot. The item that I ordered was planted immediately and waters. From there we had rain so it was naturally waters but the plant has a lot of dead leaves. Forward a couple of weeks after having contacted FastGrowingtrees.com to express my concern, which they said this is natural for some plants due to stress and they will return to normal and my plant does seem to be regaining its color and strength. Still too soon to make a judgment on how well the plant does but I appreciate the quick response back from them.

Date of experience: July 8, 2021
New York
1 review
0 helpful votes
Follow Denise F.
Unfollow Denise F.
Share Review
Report Review

Willows
July 8, 2021

Arrived in great shape. Planted them and they are doing well. Highly recommend

Date of experience: July 8, 2021
New Hampshire
1 review
0 helpful votes
Follow E E.
Unfollow E E.
Share Review
Report Review

Extremely satisfied. Will order from this company again.

Date of experience: July 8, 2021
Texas
1 review
0 helpful votes
Follow Brenda R.
Unfollow Brenda R.
Share Review
Report Review

Very fast delivery and had what I wanted After planting the trees and shrubs they had leaves new leaves on them in two weeks

Date of experience: July 8, 2021
Maryland
1 review
0 helpful votes
Follow Bob L.
Unfollow Bob L.
Share Review
Report Review

I sent several photos of the tree, a red oak, showing the broken branches and did not hear back. Many of the branches are totally bare.

Date of experience: July 8, 2021