FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,308

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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Utah
2 reviews
0 helpful votes
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Very Nice Trees
July 25, 2021

The Arizona Cypress trees we bought were delivered promptly and in great condition. So far, they are doing well in our very dry, hot area.

Date of experience: July 25, 2021
Oregon
1 review
0 helpful votes
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Satisfied customer!
July 25, 2021

I am very satisfied with all the trees I have ordered from FastGrowingTrees.com. All trees are very much alive in my yard after two weeks of having them, so overall experience is great!

Date of experience: July 25, 2021
North Carolina
1 review
0 helpful votes
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Perfectly packed
July 24, 2021

As a flower farmer, I've seen my share of poorly packed live plants. My two cherry trees looked healthy and the packaging was superb!

Date of experience: July 24, 2021
New York
1 review
0 helpful votes
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Peach Tree
July 24, 2021

Delivered in a timely manner. Tree was planting ready and in good health.

Date of experience: July 24, 2021
Virginia
1 review
0 helpful votes
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One of the trees is about to die.
July 24, 2021

Trees were much shorter than what I paid for to begin with. I followed the instructions for planting. Now one of the trees is about to die.

Date of experience: July 24, 2021
Texas
1 review
0 helpful votes
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Overcoming a Texas freeze.
July 24, 2021

I looked all over for Meyers lemon trees. FGT contacted me. I knew lt would take some time but they didn't tell me trees had to come from a Texas nursery. When the trees finally arrived they were really small. No lemons for a couple of years I guess.

Date of experience: July 24, 2021
New Jersey
1 review
0 helpful votes
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Sub-par plants
July 24, 2021

I knew I was taking a chance with online plants, and basically it was a waste of money. The plants received were very disappointing.

Date of experience: July 24, 2021
Washington
2 reviews
0 helpful votes
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The tree arrived in good time, and I was only mildly surprised to see that the tree reminded me of the Christmas tree that Charlie Brown always gets - just a stick with a few leaves and a clump of root dirt. I planted it as instructed and have watered it every day (it's a thirsty tree, they say), but it is getting browner and sicker looking. I hope it's just transplant shock that's taking longer than usual, but I don't see much hope for it to come back.

Date of experience: July 24, 2021
Colorado
1 review
0 helpful votes
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Awesome trees right to your door!
July 24, 2021

I had never ordered trees online, so i decided to give it a try. Fastgrowingtrees.com was the only vendor that had exactly what I wanted. A Jacaranda tree I had been wanting for the longest! Along the way, I also found a rose tree destined for my yard. The trees shipped out quickly, with prompt notification and clear tracking. I was very pleased at how well packaged they were when they arrived. Minimal loss of a few limbs, which is expected. I planted into the ground that same evening, since I was so excited. The trees are doing wonderful and it's been a couple of weeks now. The Jacaranda is steadily growing and opening up more and more. Thank you for the great service and the great trees! Would highly recommend.

Date of experience: July 24, 2021
Texas
1 review
0 helpful votes
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I was a bit skeptical at first, but will order from FGT again! I bought 2 autum blaze maples, 6-7' tall. They came in one box with one tree strapped to each end of the box. The carboard was heavy weight and arrived in good condition. The trees were in plastic containers, with a cardboard cover over the top of the soil and the whole container in a plastic bag. The straps were heavy duty and did not break or pull through the cardboard. The trees themseleves were in great shape, nice and green and looked very healthy.
I got them in the ground the next day, and they have been doing great. Still look healthy, although there was a few days of transplant shock. Didnt loose any leaves, just looked a bit droopy for a couple of days about 3-5 days after I transplanted them. They snapped out of it and look great. Will likely be ordering some more trees soon.

Date of experience: July 24, 2021
Minnesota
1 review
0 helpful votes
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No one cares
July 28, 2021

No one cares I think I my need to contact my credit card company to handle the problem
Bet they won't post this

Date of experience: July 24, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

It looks like we were able to work with you and make this right! Let us know if we can help with anything else!

Texas
1 review
0 helpful votes
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DISSAPOINTED
July 28, 2021

Was told 2 day delivery, and I received my tress a week later, the trees were so dry and bending over. Not seen much improvement since I have repotted them and been watering them. Not sure if I can get them back to a healthy growing state?

Date of experience: July 24, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plants! We are reaching out to get some photos so we can assist you further!

California
1 review
0 helpful votes
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Fast and well packed
July 24, 2021

The website is easy to navigate for this old girl. The product came quickly and well packed and better quality than what I expected!

Date of experience: July 24, 2021
Tennessee
1 review
0 helpful votes
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Russian red poms
July 24, 2021

Plants were delivered very quick and looked amazing! They were also a lot bigger than I was expecting!
Thank you

Date of experience: July 24, 2021
California
1 review
0 helpful votes
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Tree died
July 26, 2021

Fog was very nice we planted the tree as prescribed and it died!

Date of experience: July 24, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that your tree didn’t make it! We have reached out privately to help!

Michigan
1 review
0 helpful votes
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Trees that I received
July 23, 2021

Plants looked in very good shape when I had unpacked them, the root system looked very good and they are doing well after just two weeks in the ground.

Date of experience: July 23, 2021
New York
1 review
0 helpful votes
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Customer Service
July 23, 2021

They were quick to deliver. The product was well maintained and the support is excellent.

Date of experience: July 23, 2021
South Carolina
1 review
0 helpful votes
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Everything is doing great
July 23, 2021

I have ordered a lot of trees and plants from this company. Everything has really doubled in size since March. Everything is growing and healthy.

Date of experience: July 23, 2021
California
1 review
0 helpful votes
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Beautiful, thriving black bamboo!
July 23, 2021

The staff were easy to reach and very helpful and friendly - I had questions about the difference between the ad pucs and my two plants after transit. My fears were allayed! Both trees look great!
I will be buying more.
Thank you.
Stew

Date of experience: July 23, 2021
California
1 review
0 helpful votes
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Terrible……. Waste of money… who sends trees in cardboard boxes via FedEx?

Date of experience: July 23, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! Shipping stress can cause plants to wilt and even drop leaves but they almost always make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. Please do not worry, we have your plant covered 100%. Just check back in with us if for some reason it begins to decline and we'll ship a new one!