FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,314

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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Maryland
1 review
0 helpful votes
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Rose of Sharon Bluberry
July 31, 2021

The tree arrived in excellent condition. The box and packaging made sure that I received a healthy plant. I have repotted into a larger pot as a stepping stone to going in the ground.

Date of experience: July 31, 2021
North Dakota
1 review
0 helpful votes
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Arrived in poor shape
August 30, 2021

Half the leaves were wilted when I opened the box. I planted it right away and after about 2 weeks all the leaves fell off. A few new leaves started growing again so I'll see what happens.

Date of experience: July 31, 2021
New York
1 review
0 helpful votes
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So far great!, hopefully will continue and the winter is not too cold

Date of experience: July 31, 2021
Wisconsin
1 review
0 helpful votes
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Had lots of problems
August 5, 2021

I bought something like 8 arbor vitae trees last year, put them in the ground all of them died over the winter. I also bought 2 apple trees and a cherry tree. Cherry tree died. Just recently bought a blueberry bush and raspberry bush. The blueberry is alive several weeks later, which is good. But I had a I do some recovery on the raspberry. Arrived in terrible shape. Have pictures as support. Looks like a dirty salad, wilted.

Spent about $350-400 company. I'm done. I'll just go local.

Date of experience: July 31, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your plant isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Alabama
1 review
0 helpful votes
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Royal Ponsentia
July 31, 2021

My tree arrived very healthy. I planted it a few days later. It's only been a couple of weeks, but it looks very good!

Date of experience: July 31, 2021
Oregon
1 review
0 helpful votes
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Great company to work with!
July 31, 2021

I have made 2 separate tree purchases through Fast Growing Trees and could not be more satisfied. The first tree arrived in fine shape and took to planting beautifully. The second tree I purchased a month or so later. There was a problem at the transportation companies warehouse which held up my delivery. The delivery was delayed by approximately 1 1/2 weeks, in summer weather. I emailed Fast Growing Trees as I was concerned about the health of my tree in transit so much longer than expected. They contacted the transport company and got right back to me with a response. They assured me the tree would be replaced if needed. The tree arrived in very sad shape. I sent pictures to Fast Growing Trees. They encouraged me to plant the tree and give it some time to come back. It did not recover and in fact got worse over the next 2 weeks. I once again contacted Fast Growing Trees and they sent me a replacement tree immediately. It arrived in much better shape and is very happy in my backyard. I would have no qualms about ordering any plantings or trees from this company in the future. Friendly, speedy, responsible customer service.

Date of experience: July 31, 2021
Indiana
1 review
0 helpful votes
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Flamethrower Redbud
July 31, 2021

Arrived in great shape and is thriving. I'm thoroughly happy with this tree.

Date of experience: July 31, 2021
Maine
1 review
0 helpful votes
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Better than local nurseries!
July 31, 2021

I'm a passionate gardener and frequent my local nurseries often, just to window shop. I was very skeptical that a tree delivered from a long distance, in a box, and traveling over the course of a couple of days would be in even acceptable condition.

Wow! Was I pleasantly surprised! My little dogwood, currently unobtainable around where I live, arrived in perfect condition. Perfect. I removed it and allowed it to unfold from its relatively tight confines of the box, watered it and planted it two days later. It's thriving in its new home.

What an easy, efficient and pleasurable way to buy a tree. And how disappointing that my teeny, tiny yard cannot accommodate more. But, I can always browse -- and dream another garden -- can't I?

Date of experience: July 31, 2021
Texas
1 review
0 helpful votes
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I've purchased from online nurseries before, and the experience was less than ideal with trees taking forever to get here in the heat, delivered separately because UPS accidently split up the shipping, etc. These trees shipped fast and got here in great condition, which was a welcome surprise. I had to call customer service about a coupon code and was happy reach someone who helped me right away. She also explained the warranty in detail. I'm really happy with this experience.

Date of experience: July 31, 2021
New York
1 review
0 helpful votes
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Shipping was prompt, packaging good. But the product I purchased—fertilizer/plant food kit for citrus trees—had confusing instructions printed on package. Some components were not labeled, and some packets contained less liquid than listed on label.

Date of experience: July 31, 2021
New York
1 review
0 helpful votes
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The risk was rewarded
July 31, 2021

Someone always answered the phone right away. The product exceeded my anticipations/expectations. I had no idea what to expect ordering a tree online! Packaging was perfect. The tree looks great. I just need to get back on the website and figure out how to care for it before it gets put in the ground a week from today for a baby blessing.

Date of experience: July 31, 2021
Illinois
1 review
0 helpful votes
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Purchased 5 gal dappled willows
July 31, 2021

Purchasing process was easy and quick. Received bushes within a matter of days. Plants were well packaged and appeared to be in very good condition. Planted them according to included instructions. At this point plants look good. Will do this again.

Date of experience: July 31, 2021
Louisiana
2 reviews
0 helpful votes
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Much bigger plant than expected
July 31, 2021

This was my first purchase from FGT. I got a one gallon yellow azalea. I expected a seedling barely clinging to life. What I got was a trimmed up, healthy plant with a flower bud on every branch tip, about 2' tall. And it shipped securely in a sturdy box.

Date of experience: July 31, 2021
California
1 review
0 helpful votes
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Awesome
August 5, 2021

Awesome
Great store and products and service
I recommend to anyone

Date of experience: July 30, 2021
Missouri
1 review
0 helpful votes
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GREAT!
July 30, 2021

It was I expected. The tree looked great (I ordered the Chicago Fig). It was delivered intact and it was fast. What more can you ask for.

Date of experience: July 30, 2021
California
1 review
0 helpful votes
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Not completely satisfied
August 5, 2021

Well, the truth is that of the three trees that we have received, one of them arrived completely dry and they sent us another and again it arrived with all leaves completely dry.
It is the Emperor Japanese Maple, I have not complained again because the first one they sent us is starting to sprout something. Although I do not think it cost 120 dollars for one of them or even for both of the ones that I received. Now I have to nurse a plant that might not survive

Date of experience: July 30, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your replacement tree arrived! We have sent a private message to get some photos so we can take a look and help out!

Nevada
1 review
0 helpful votes
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Great overall
July 30, 2021

Great products, great service. Very happy with fast growing trees!

Date of experience: July 30, 2021
Ohio
1 review
0 helpful votes
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Infested Crepe Myrtles
August 5, 2021

I ordered 2 crepe Myrtle plants at a premium price.
One of them arrived looking stressed so I quickly tried to plant it in the ground. While planting I discovered a huge colony of bugs that started crawling all around and infested the neighboring plants. Crepe Myrtle Roots were heavily infested.
I have to now get professional help to spray all the plants in my garden to keep them from getting infested.
When you pay a premium price you expect a premium product. I would suggest that your staff should examine the health of the plant including roots before shipping. I'm hoping this plant will revive to the TLC and organic fertilizers I'm putting in it but this has been quite an exhausting purchase experience

Date of experience: July 30, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear this! Please forward us some photos and one of our plant specialists will be happy to help!

North Carolina
1 review
0 helpful votes
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Time will tell.
August 5, 2021

Kind voices and fast service dont add up to squat if the product is garbage. I will get back to you in a year or two, stay tuned

Date of experience: July 30, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plants! We are reaching out to get some photos so we can assist you further!

New York
1 review
0 helpful votes
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My weeping cherry trees
July 30, 2021

Trees came fast well packed and as described can't wait till spring to see the blooms would definitely buy here again

Date of experience: July 30, 2021