FastGrowingTrees.com
business logo of FastGrowingTrees.com

FastGrowingTrees.comReviews 28,326

4.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
How would you rate FastGrowingTrees.com?
grey star
grey star
grey star
grey star
grey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
This company does not typically respond to reviews

Instant Feedback

139,617 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow sally X.
Unfollow sally X.
Share Review
Report Review

Healthy tree
August 9, 2021

Both of my avocado trees arrived in a very good condition very healthy looking.

Date of experience: August 9, 2021
Pennsylvania
1 review
0 helpful votes
Follow Bruce J.
Unfollow Bruce J.
Share Review
Report Review

Buyers Beware!
August 9, 2021

I purchased a Blue Diamond Spruce & it arrived quickly & no issues with shipping and/or damage. However, I took the tree out of the box to find a deformed trunk, 2 to 3" bend at the base. I assume the container blew over & the tree grew towards the sun causing the bow. I took pics & sent to customer service immediately. They replied saying it was still a healthy tree & didn't meet the requirements for a return or refund. I explained this tree was for a focal point in my front yard! They did agree to send a stake kit! So, if you order, you don't necessarily get a "good" tree, just a living tree. They wouldn't plant this one in their own yard … but expect the consumer to not know the difference. Bad move.

Date of experience: August 9, 2021
Oregon
1 review
0 helpful votes
Follow Krista L.
Unfollow Krista L.
Share Review
Report Review

Great Resource
August 9, 2021

I'm really excited about the availability that Fast Growing Trees has and will continue to order from them as I fill in my yard with trees and bushes. Ordering from them has been easy and shipping is reasonably fast - the plants seem to tolerate the travel well.

Date of experience: August 9, 2021
North Carolina
1 review
0 helpful votes
Follow MrsCog Q.
Unfollow MrsCog Q.
Share Review
Report Review

YouTube Unboxing Video
August 9, 2021

Great company, excellent trees and quick shipping! I posted an video of the unboxing of my second purchase from your online store. https://youtu.be/PK8QuDvpsPg I have recommended you to my friends and viewers. Thanks so much!:-)

Date of experience: August 9, 2021
Louisiana
1 review
0 helpful votes
Follow Suzanne V.
Unfollow Suzanne V.
Share Review
Report Review

Great product
August 9, 2021

Received quickly and my order was correct. Packaged nicely as well.

Date of experience: August 9, 2021
Washington
1 review
0 helpful votes
Follow Joshua E.
Unfollow Joshua E.
Share Review
Report Review

Damaged in shipping
August 11, 2021

The delivery was delayed by several days. By the time it got to me it's leaves filled the box, the soil was all over the place and it was very dry.

Date of experience: August 8, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your order arrived! We have sent a private message to get some photos so we can take a look and help out!

New Mexico
1 review
0 helpful votes
Follow Cathlynn U.
Unfollow Cathlynn U.
Share Review
Report Review

Great customer service!
August 8, 2021

I ordered a tree which, despite my best effort, did not survive. A replacement tree was shipped promptly and is doing amazingly well. There was absolutely no hassle and the transaction coukd not have been easier.

Date of experience: August 8, 2021
California
1 review
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Share Review
Report Review

The trees nice, but overpriced
August 11, 2021

I feel they are nice quality trees, but overpriced. I was not aware to how inflated the prices were until I bought some trees from the farmers market.

Date of experience: August 8, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

California
1 review
0 helpful votes
Follow Ranjit V.
Unfollow Ranjit V.
Share Review
Report Review

EXCELLENT WONDERFUL SERVICE
August 8, 2021

Only two weeks mango tree growing half feet more great

Date of experience: August 8, 2021
Texas
1 review
0 helpful votes
Follow Aixa K.
Unfollow Aixa K.
Share Review
Report Review

Great customer service
August 8, 2021

I ordered a plant and it didn't survive. Customer service handled the warranty claim case WONDERFULLY and in a speedy manner. Very satisfied with the service

Date of experience: August 8, 2021
Washington
1 review
0 helpful votes
Follow CANDICE Y.
Unfollow CANDICE Y.
Share Review
Report Review

Delivery Killed the Plant
August 11, 2021

I paid $150 for a mango tree that arrived in a completely mutilate box. We planted the tree because it was still alive but missing almost all of its leaves that fell off during delivery. Over the next couple weeks it proceeded to dye.

Date of experience: August 8, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

California
1 review
0 helpful votes
Follow Michael T.
Unfollow Michael T.
Share Review
Report Review

Could have done better.
September 7, 2021

Ordered 5 trees which took 9 days from the notice they shipped until they arrived in the middle of July. The trees were extremely stressed and dried out with most of the leafs off the plants in the bottom of the box and I'm not sure if they are going to recover. 2 bags of potting mix were left out of the boxes and I sent an email to inform FGT about the issues and have heard nothing in response.

Date of experience: August 8, 2021
Texas
1 review
0 helpful votes
Follow David V.
Unfollow David V.
Share Review
Report Review

Enduring Summer Crape Myrtle
August 8, 2021

What a beautiful plant I recieved and in excellent condition. It's been planted for over 2 weeks and doing incredibly well. I'll definitely buy from Fast Growing Trees again!

Date of experience: August 8, 2021
Illinois
1 review
0 helpful votes
Follow Susan C.
Unfollow Susan C.
Share Review
Report Review

Strape to hold plastic bag on
August 11, 2021

Don't like the method used to hold plastic bag on as I couldn't get off. I had to use scissors to cut bag off.

Date of experience: August 8, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

Thank you for the feedback!

New York
1 review
0 helpful votes
Follow Kathleen Y.
Unfollow Kathleen Y.
Share Review
Report Review

Excellent
August 8, 2021

Excellent products and services. Completely satisfied every time I make a purchase. Highly recommended to meet your landscaping needs..

Date of experience: August 8, 2021
Colorado
1 review
0 helpful votes
Follow Thomas Q.
Unfollow Thomas Q.
Share Review
Report Review

First time order.
August 8, 2021

My order was filled and shipped promptly, arriving in good condition. The tree, while small, has since demonstrated no sign of any set back. It appears to be thriving.

Date of experience: August 8, 2021
California
1 review
0 helpful votes
Follow Priya H.
Unfollow Priya H.
Share Review
Report Review

I don't want to say this is my first experience how lifetree had been shipped. I am happy for what it described for the size of the tree that I purchased which is Humming bird tree.
- tree size is as described approx
- customer service: I think I can couple times to ask questions for growing during hot summers in the 90. I leave my in the bigger pot and semi shard. Good customer service, look up info for me.
- Shipping, since it's 5 ft, my concern is the damage and how many leaves and branches left.
I am happy is not to bad.

Date of experience: August 8, 2021
Alabama
1 review
0 helpful votes
Follow William E.
Unfollow William E.
Share Review
Report Review

Lemon tree
August 11, 2021

The tree I received is nothing but a sapling with no limbs and there is no way that it will produce in the next couple of years.

Date of experience: August 8, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Florida
1 review
0 helpful votes
Follow Theresa I.
Unfollow Theresa I.
Share Review
Report Review

Received my orders quickly. Trees were bigger than described.

Date of experience: August 8, 2021
District of Columbia
1 review
0 helpful votes
Follow Will G.
Unfollow Will G.
Share Review
Report Review

Catmint and roses
August 11, 2021

I ordered 4 roses and 4 catmints, unfortunately, one of the roses died and two of the catmints. The other two catmints are circling the drain so they will probably also be dead in a few days.

Date of experience: August 8, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that your plants didn’t make it! We have reached out privately to help!