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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Both of my avocado trees arrived in a very good condition very healthy looking.
I purchased a Blue Diamond Spruce & it arrived quickly & no issues with shipping and/or damage. However, I took the tree out of the box to find a deformed trunk, 2 to 3" bend at the base. I assume the container blew over & the tree grew towards the sun causing the bow. I took pics & sent to customer service immediately. They replied saying it was still a healthy tree & didn't meet the requirements for a return or refund. I explained this tree was for a focal point in my front yard! They did agree to send a stake kit! So, if you order, you don't necessarily get a "good" tree, just a living tree. They wouldn't plant this one in their own yard … but expect the consumer to not know the difference. Bad move.
I'm really excited about the availability that Fast Growing Trees has and will continue to order from them as I fill in my yard with trees and bushes. Ordering from them has been easy and shipping is reasonably fast - the plants seem to tolerate the travel well.
Great company, excellent trees and quick shipping! I posted an video of the unboxing of my second purchase from your online store. https://youtu.be/PK8QuDvpsPg I have recommended you to my friends and viewers. Thanks so much!:-)
Received quickly and my order was correct. Packaged nicely as well.
The delivery was delayed by several days. By the time it got to me it's leaves filled the box, the soil was all over the place and it was very dry.
I ordered a tree which, despite my best effort, did not survive. A replacement tree was shipped promptly and is doing amazingly well. There was absolutely no hassle and the transaction coukd not have been easier.
I feel they are nice quality trees, but overpriced. I was not aware to how inflated the prices were until I bought some trees from the farmers market.
We're so sorry to hear that your plants were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
Only two weeks mango tree growing half feet more great
I ordered a plant and it didn't survive. Customer service handled the warranty claim case WONDERFULLY and in a speedy manner. Very satisfied with the service
I paid $150 for a mango tree that arrived in a completely mutilate box. We planted the tree because it was still alive but missing almost all of its leaves that fell off during delivery. Over the next couple weeks it proceeded to dye.
We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!
Ordered 5 trees which took 9 days from the notice they shipped until they arrived in the middle of July. The trees were extremely stressed and dried out with most of the leafs off the plants in the bottom of the box and I'm not sure if they are going to recover. 2 bags of potting mix were left out of the boxes and I sent an email to inform FGT about the issues and have heard nothing in response.
What a beautiful plant I recieved and in excellent condition. It's been planted for over 2 weeks and doing incredibly well. I'll definitely buy from Fast Growing Trees again!
Don't like the method used to hold plastic bag on as I couldn't get off. I had to use scissors to cut bag off.
Thank you for the feedback!
Excellent products and services. Completely satisfied every time I make a purchase. Highly recommended to meet your landscaping needs..
My order was filled and shipped promptly, arriving in good condition. The tree, while small, has since demonstrated no sign of any set back. It appears to be thriving.
I don't want to say this is my first experience how lifetree had been shipped. I am happy for what it described for the size of the tree that I purchased which is Humming bird tree.
- tree size is as described approx
- customer service: I think I can couple times to ask questions for growing during hot summers in the 90. I leave my in the bigger pot and semi shard. Good customer service, look up info for me.
- Shipping, since it's 5 ft, my concern is the damage and how many leaves and branches left.
I am happy is not to bad.
The tree I received is nothing but a sapling with no limbs and there is no way that it will produce in the next couple of years.
We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
Received my orders quickly. Trees were bigger than described.
I ordered 4 roses and 4 catmints, unfortunately, one of the roses died and two of the catmints. The other two catmints are circling the drain so they will probably also be dead in a few days.
We are so sorry that your plants didn’t make it! We have reached out privately to help!
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.
We're so sorry to hear how your order arrived! We have sent a private message to get some photos so we can take a look and help out!