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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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I find what I am looking for and it is very easy to order and pay for. This is my second time ordering. Shipping is fast and packaging is good.
This is my second time purchasing trees and each time the experience has been fast and easy --not to mention the great tress they have and how well the arrive and ready to plant
I ordered rose bush and the box got smooshed by shipping and it so far hasn't made it but I've noticed every other year sometimes the Roses bounce back. If we can stress to shipping that these plants are fragile and be more careful, that would be great.
Bought a fast growing dwarf banana tree 2 months ago. Came packed in a straight up box about 3-4 ft tall with plastic around the pot keeping in all the moisture. I repotted it a few days after receiving and it has grown double the size and is amazing to all the grandchildren; and to me. I am located in the most southeastern part of North Carolina and the weather here is perfect for this plant. In about two months we will be moving it into our sunroom for the winter with a humidifier and ceiling fan on low until next March. Wonderful company. Thank you!
Have been working on helping my two daughters with yard renuvations including landscaping. Product comes in well package and have not loss one plant so far. Will continue to buy from Fast Growing Trees
I bought over $500 of trees. Filed a warranty claim on one of them. Was told they couldn't honor the claim because the trees are only guaranteed through zone 8. Then they claimed I had not planted the trees according to some guideline they sent via email after my claim. We followed all the instructions sent with the instructions emails with the trees wanting to do everything right. I've always been told we're in zone 8b. They claim we're in zone 9. Though their map of where the trees were good at clearly showed my location covered. Super frustrating, they had no issue selling me the trees, taking my money, but then wanted to bicker over one tree claim of one tree out 38 that died. I won't be using them again. I understand having policy, but when you have a map on your website that contradicts what your telling me in the warranty claim, it feels slimy
Nice plants but lost several this summer. Some from heat, but a few from other reasons. Hard to send pictures because I don't know technology.
I ordered two cherry trees last purchase. One lived and one died. I emailed customer service, sent them pictures and they replaced my tree.
I have been ordering trees from this company for three years. Their service is outstanding: easy to look for what I need in the internet, the ordering is simple and friendly, the trees arrive well packed, and always in wonderful conditions. What else can I ask for? Just perfect
The tree that was shipped to me was received too late for planting in the South, it died, although I have had good luck with scrubs and trees in the past.
Received tree too early and it died. Too hot here until Oct. Tks. Prf
Arrived on time and plants grew healthy. And discounted pricing made all the difference.
Had to return a few trees, return was simple and easy. Thanks
Trees are beautiful and customer service is awesome and items are shipped quickly.
I ordered 8 Willow bushes and 4 did not make it. I sent pictures and my one year alive guarantee was honored without any further questions. I have ordered many plants from Fast Growing Trees and by far most are thriving.
Almost 2 years ago. I, Got, A, Glen mango tree But I still have not gotten any production.
They are normally Packaged care, plants are
Healthy and delivery is swift.
I got texted that I had a 15% off code and free shipping but then it wouldn't apply both. What the hell is that. Don't waste my time with these discount codes if you then are gonna indian give them right back. I'll be reaching out tomorrow to you then my bank. This $#*! pisses me off
Bought two avocado trees over a month ago and they are both growing well. So I decided to two ice cream bananas in a second order. Waiting to receive them. You ship them in great boxes and arrived in great condition. I have bought plants from others and only 50 percent survived. I will always buy from Fast Growing Trees in the future. 👍
More confident ordering now because they honor the warranty.
Several plants in early orders had DOA plants. However I am seeing better results in more recent plants.
I have a mixed bag for reviews. Many plants were DOA and getting replacements was very difficult. Instead of refunds I received vouchers for ordering more plants. However now that the season is coming to a close the plants have arrived in much better conditions. I hope this continues.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.