FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,728

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,369
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Arkansas
1 review
0 helpful votes
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Happy Shrubs
October 13, 2025

Always good, healthy plants for a reasonable price. Plus they arrive at my door vs having to run all over rounding things up, loading, unloading, etc.

Date of experience: October 3, 2025
South Carolina
1 review
0 helpful votes
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I've ordered 2 trees as well as a confederate jasmine from Fast Growing Trees over the past 4 years. All are still very healthy and thriving. Would not order plants online anywhere else.

Date of experience: October 3, 2025
California
1 review
0 helpful votes
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Two plants were shipped while I was on vacation, even though I had called and they said they would delay shipment. Plants were mostly dead when I returned. They said they would replace.

Date of experience: October 2, 2025
Georgia
1 review
0 helpful votes
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Will need to get two replacements
October 12, 2025

The trees came in and 5 looked amazing and so far, are still doing well. 2 plants were bent at odd angles and one of those were pulled from the pot and had brown on it. I didn't want to say anything until I was sure that they wouldn't pull out of it but I did the scratch test and both have died. I do love the service and the trees that have survived look amazing so far. This is our second order from FGT and we really do like them.

Date of experience: August 4, 2025
Virginia
1 review
0 helpful votes
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I ordered 2 chocolate mimosas from you last spring. One of them died. I contacted customer service for help. They told me what to do to help it survive but it didn't work. I am replacing the tree with this order today.

Date of experience: October 2, 2025
Pennsylvania
1 review
0 helpful votes
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My order was cancelled
October 12, 2025

The day my fig tree was to be delivered I was told it was being cancelled because it didn't meet the standards set. I couldve ordered from somewhere else had i been notified sooner. That order was placed weeks earlier. Now everyone is out of them.

Date of experience: October 2, 2025
Illinois
1 review
0 helpful votes
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Bad customer service
October 12, 2025

Ordered 41 trees. 15 are dead and others dying. Followed watering instructions but didn't help. Reached out to customer service and haven't been contacted back.

Date of experience: October 2, 2025
Washington
1 review
0 helpful votes
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Web problems with Delivery Address
October 12, 2025

I could not enter new billing or address information because the pop ups overlays other text and wont permit the entry, No issues with previous order. The Wisteria is still thriving.

Date of experience: October 2, 2025
South Carolina
1 review
0 helpful votes
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Super easy to understand and order the plants you are looking for (plus they have a toll- free number in case you have questions or concerns.) My plants arrived healthy, quickly and packaged really well. I am very happy with my purchase.

Date of experience: October 2, 2025
Washington
2 reviews
0 helpful votes
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Healthy plants.
October 12, 2025

The trees I have ordered in the past arrive in good shape and appear very healthy. One parcel was accidentally delivered to my elderly neighbor next door who rarely goes outside anymore. She did not know the parcel was sitting on her front porch for several days to a week. This was during a relatively warm time of year (in western Washington). When I finally received & opened the package, there was still plenty of moisture in the soil and root ball. And none of the leaves looked harmed or were yellowed by the lack of sunlight for a full week. Hearty stock!

Date of experience: October 2, 2025
Minnesota
2 reviews
0 helpful votes
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Second order. First was successful
October 12, 2025

Ordered a Pear tree. It arrived looking pretty scrawny but came back.
Still not producing fruit, but that may be a pollination thing as my neighbors Pear tree was taken by a storm.

Date of experience: October 2, 2025
Montana
1 review
0 helpful votes
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They've Always Made It Right
October 12, 2025

We have had some issues getting certain things to grow. Montana has many micro climates and understanding exactly where we fall has involved some trial and error. FGT has always made it right! I'm said to see the 1-year alive and thrive guarantee has been dropped to a 60-day instead, though.

Date of experience: October 2, 2025
Illinois
1 review
0 helpful votes
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Disappointed
October 12, 2025

I contacted organization twice regarding my order- the size of trees and the over priced charge I paid! No answer to my questions!

Date of experience: October 2, 2025
Colorado
1 review
0 helpful votes
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Tree chopped off and has rotted
October 12, 2025

We were so excited when we received our tree only to find out that the top of the tree was chopped off for shipping. We had hoped it would still thrive but instead it has rotted from the top going down. It wont make it through the winter.

Date of experience: October 2, 2025
Connecticut
1 review
0 helpful votes
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Could be better
October 12, 2025

Prices should be more reasonable and less than local prices due to their size. I am able to obtain same or better prices locally. Offerings and variety are plentiful and the descriptions are comprehensive and excellent. Please work on your pricing, particularly 4,6 and 8 packs for consumers, that's your sweet spot for profits and they can be loyal if treated properly. Regards, jd.

Date of experience: October 2, 2025
Illinois
1 review
0 helpful votes
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I've had really great previous experiences with Fast Growing Trees. The plants arrive well packed and healthy. They continue to thrive grow as described.

Date of experience: October 2, 2025
New Jersey
1 review
0 helpful votes
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I ordered four green emeralds and they came in good shape and very healthy. When I called to ask how much space I should leave between them, the customer service representative was helpful and knowledgeable.

Date of experience: October 2, 2025
Missouri
1 review
0 helpful votes
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Great products!
October 12, 2025

We ordered mimosa trees and thought we had lost them but they have flourished this growing season. The team is always ready with advise with quick response times

Date of experience: October 2, 2025
Tennessee
1 review
0 helpful votes
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Last experience involved my card being charged twice, getting my bank involved, being told order would ship, quality hold, order canceled, no stock avsilable etc. Got another email and low and behold the tree was there. Called FGT and was told someone would call me when stock was available, that didn't happen. So just now I checked my most recent email just to see... there it was, I received no call... I ordered it anyway with this being my last if service level continues or there is a problem with my order again. 20% discount applied seemed a bit low for previous issues but fortunate I guess to receive it.

Date of experience: October 2, 2025
Virginia
1 review
0 helpful votes
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Blazing fast delivery.
October 12, 2025

Just a few days after ordering I got text message that my trees were on the delivery truck They arrived that afternoon and were fresh looking. They were in the ground quickly and are doing well these several weeks later.

Date of experience: October 2, 2025