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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Always good, healthy plants for a reasonable price. Plus they arrive at my door vs having to run all over rounding things up, loading, unloading, etc.
I've ordered 2 trees as well as a confederate jasmine from Fast Growing Trees over the past 4 years. All are still very healthy and thriving. Would not order plants online anywhere else.
Two plants were shipped while I was on vacation, even though I had called and they said they would delay shipment. Plants were mostly dead when I returned. They said they would replace.
The trees came in and 5 looked amazing and so far, are still doing well. 2 plants were bent at odd angles and one of those were pulled from the pot and had brown on it. I didn't want to say anything until I was sure that they wouldn't pull out of it but I did the scratch test and both have died. I do love the service and the trees that have survived look amazing so far. This is our second order from FGT and we really do like them.
I ordered 2 chocolate mimosas from you last spring. One of them died. I contacted customer service for help. They told me what to do to help it survive but it didn't work. I am replacing the tree with this order today.
The day my fig tree was to be delivered I was told it was being cancelled because it didn't meet the standards set. I couldve ordered from somewhere else had i been notified sooner. That order was placed weeks earlier. Now everyone is out of them.
Ordered 41 trees. 15 are dead and others dying. Followed watering instructions but didn't help. Reached out to customer service and haven't been contacted back.
I could not enter new billing or address information because the pop ups overlays other text and wont permit the entry, No issues with previous order. The Wisteria is still thriving.
Super easy to understand and order the plants you are looking for (plus they have a toll- free number in case you have questions or concerns.) My plants arrived healthy, quickly and packaged really well. I am very happy with my purchase.
The trees I have ordered in the past arrive in good shape and appear very healthy. One parcel was accidentally delivered to my elderly neighbor next door who rarely goes outside anymore. She did not know the parcel was sitting on her front porch for several days to a week. This was during a relatively warm time of year (in western Washington). When I finally received & opened the package, there was still plenty of moisture in the soil and root ball. And none of the leaves looked harmed or were yellowed by the lack of sunlight for a full week. Hearty stock!
Ordered a Pear tree. It arrived looking pretty scrawny but came back.
Still not producing fruit, but that may be a pollination thing as my neighbors Pear tree was taken by a storm.
We have had some issues getting certain things to grow. Montana has many micro climates and understanding exactly where we fall has involved some trial and error. FGT has always made it right! I'm said to see the 1-year alive and thrive guarantee has been dropped to a 60-day instead, though.
I contacted organization twice regarding my order- the size of trees and the over priced charge I paid! No answer to my questions!
We were so excited when we received our tree only to find out that the top of the tree was chopped off for shipping. We had hoped it would still thrive but instead it has rotted from the top going down. It wont make it through the winter.
Prices should be more reasonable and less than local prices due to their size. I am able to obtain same or better prices locally. Offerings and variety are plentiful and the descriptions are comprehensive and excellent. Please work on your pricing, particularly 4,6 and 8 packs for consumers, that's your sweet spot for profits and they can be loyal if treated properly. Regards, jd.
I ordered four green emeralds and they came in good shape and very healthy. When I called to ask how much space I should leave between them, the customer service representative was helpful and knowledgeable.
We ordered mimosa trees and thought we had lost them but they have flourished this growing season. The team is always ready with advise with quick response times
Last experience involved my card being charged twice, getting my bank involved, being told order would ship, quality hold, order canceled, no stock avsilable etc. Got another email and low and behold the tree was there. Called FGT and was told someone would call me when stock was available, that didn't happen. So just now I checked my most recent email just to see... there it was, I received no call... I ordered it anyway with this being my last if service level continues or there is a problem with my order again. 20% discount applied seemed a bit low for previous issues but fortunate I guess to receive it.
Just a few days after ordering I got text message that my trees were on the delivery truck They arrived that afternoon and were fresh looking. They were in the ground quickly and are doing well these several weeks later.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.