FastGrowingTrees.com
business logo of FastGrowingTrees.com

FastGrowingTrees.comReviews 7,432

4.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
How would you rate FastGrowingTrees.com?
grey star
grey star
grey star
grey star
grey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,812
shipping
70
quality
3,177
This company does not typically respond to reviews

Instant Feedback

139,360 reviews

We monitor reviews for authenticity

New York
1 review
1 helpful vote
Follow Louis Z.
Unfollow Louis Z.
Share Review
Report Review

Professional service
July 26, 2018

No problems, ordered hardy palm and it is doing great, I have ordered may other trees/ shrubs all no problems

Date of experience: July 24, 2018
North Carolina
2 reviews
2 helpful votes
Follow Beth s.
Unfollow Beth s.
Share Review
Report Review

Bough 3 hybrid poplars 6 ft plus warranty what I received three dead bug infested sticks. Company is very dishonest with their practices. Refusing to refund

Date of experience: July 23, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Beth,
Thank you for reaching out. I am so sorry that your experience hasn't started off on a good foot with us. We have reached out to you privately to resolve your concerns and issues.

New Jersey
1 review
0 helpful votes
Follow Amy T.
Unfollow Amy T.
Share Review
Report Review

Fast service and take good care customer, love it. I will order more tree from this company for me and for my friends, too

Date of experience: July 20, 2018
Mississippi
1 review
0 helpful votes
Follow CONAN T.
Unfollow CONAN T.
Share Review
Report Review

I ordered 4 fruit trees to Jackson, Mississippi but only 3 arrived. I called customer service and they explained to me because of agricultural laws the last fruit tree will arrive later by land transport. Then i noticed the shipping dates on the order form was different. The customer service agent had soft voice and patiently explained the situation to me. Very happy returning customer.

Date of experience: July 20, 2018
Missouri
1 review
0 helpful votes
Follow CAROLYN F.
Unfollow CAROLYN F.
Share Review
Report Review

Privacy & Food
July 10, 2018

I placed 50 +/- tree order. Only 3 perished immediately. 1 Avocado tree, a Tea tree, and 1 evergreen tree. The fruit trees are doing well. I would like to see the Evergreens grow faster. I was wondering if the Rocket Fertilizer would help them grow.

Date of experience: July 7, 2018
Michigan
1 review
0 helpful votes
Follow shyen s.
Unfollow shyen s.
Share Review
Report Review

No better no worse
July 10, 2018

Show the right information on the website. Wrong information will case problems. U can make it better, why not to do it carefully?

Date of experience: July 7, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Shyen-
Thank you for the feedback. I would like to reach out privately to see if I can get more information in regards to your concerns. We will be in touch soon!

Illinois
1 review
0 helpful votes
Follow Jenny G.
Unfollow Jenny G.
Share Review
Report Review

Much smaller than anticipated
May 5, 2021

Too small to use. I planted them in a flower box. I am 72 years old so I probably wont see them grow up to be planted as a hedge in our yard

Date of experience: July 6, 2018
Alabama
1 review
0 helpful votes
Follow Kahm T.
Unfollow Kahm T.
Share Review
Report Review

My order arrived sooner than expected. The trees were in great shape and they are growing very well. I will continue to order from this company.

Date of experience: July 6, 2018
Missouri
1 review
0 helpful votes
Follow Bob C.
Unfollow Bob C.
Share Review
Report Review

Not a honest merchant
July 8, 2018

Well I bought 5 fruit trees in the past 4 years from them. Each one of them cost me upwards of $150.
When a fruit tree that I ordered on 20th Apr 2018 died in 10 days, they rejected me a refund siting I haven't contacted them with in 60 days. I contacted them on 22nd June; cause I was waiting to see if the tree will revive and saw it completely dried out called them.

Also all the trees that I ordered in the last 2 years never met the description they had on their website. They are always way smaller and shorter than what they mentioned.

Date of experience: July 6, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Bob-
We are very sorry to hear that your plants have not been thriving. I will have our customer care manager Jackie reach out to you privately to see if she can assist you with your concerns. We appreciate your feedback.

New York
1 review
0 helpful votes
Follow Susan M.
Unfollow Susan M.
Share Review
Report Review

Broken aloe
July 8, 2018

The four shrubs were packaged almost too well and seem to be thriving. The poor little aloe, though, didn't look like it had a good trip. It is growing but two arms are bent and discolored still. I'm going to wait until it needs to be repotted before cutting back those damaged limbs.

Date of experience: July 6, 2018
Texas
1 review
0 helpful votes
Follow laurinda a.
Unfollow laurinda a.
Share Review
Report Review

No Root System for the Oak
July 5, 2018

THe Oak tree I ordered came with a crumbling root system that did not take root once replanted. It came in the same box as the other tree on the opposite side so the soil came out and roots crumbled. I planted it anyway but it died. This was the first time I ordered trees online. I should get my money back.

Date of experience: July 3, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Laurinda- I am so sorry to hear this. We will be reaching out to you privately to assist you further and to gather more information.

Texas
1 review
0 helpful votes
Follow Toya A.
Unfollow Toya A.
Share Review
Report Review

Impressed
July 4, 2018

Our honeycrisp tree arrived in great shape, full of leaves and an abundant roots. None of the branches were bent or damaged. There was even a small bud growing upon arrival.

Date of experience: July 2, 2018
Texas
1 review
0 helpful votes
Follow JoAnn O.
Unfollow JoAnn O.
Share Review
Report Review

Cherry Bloosom trees
July 4, 2018

Very small and trees died after 1 month
Trees were half died when they arrived
Poor quality and very disappointed

Date of experience: July 2, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

JoAnn- Thank you for taking the time to provide us the feedback. I am very sorry to hear that your Cherry Blossom trees didn't make it. I will have our customer care manager Jackie reach out to you privately to see if we can get more information from you to assist you further.

Delaware
5 reviews
1 helpful vote
Follow Robert p.
Unfollow Robert p.
Share Review
Report Review

Very reliable Company! The merchandise is delivered in a box and is in very good condition upon arrival, there wasn't any damage to the plant or the container.

Date of experience: July 2, 2018
Florida
1 review
0 helpful votes
Follow Kyle M.
Unfollow Kyle M.
Share Review
Report Review

Tree is growing well
July 4, 2018

Love the tree! Already producing fruit, although I am told to not let it in the first year! We love it!

Date of experience: July 2, 2018
Virginia
1 review
0 helpful votes
Follow george o.
Unfollow george o.
Share Review
Report Review

5 stars
July 4, 2018

Replacement with no problems, good timing, tree looks good so far! Tree looks healthy, good directions.

Date of experience: July 2, 2018
West Virginia
1 review
0 helpful votes
Follow Loretta A.
Unfollow Loretta A.
Share Review
Report Review

Berries
June 30, 2018

All plants were very healthy ai have had red raspberries my 3 year old granddaughter loves then very sweet

Date of experience: June 27, 2018
California
1 review
0 helpful votes
Follow Marc C.
Unfollow Marc C.
Share Review
Report Review

Dead Grape Vine
June 25, 2018

I planted my grape plant as soon as I received it about 2 months ago. Nothing has grown to date. I believe the grape plant is dead. I would like to get a new plant since the one I received is apparently dead on arrival.

Date of experience: June 24, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Marc-
We are very sorry to hear that your grape didn't come out of dormancy. Our dormancy policy guarantees that if your plant was bought during the winter or early spring while most plants are still sleeping that it if doesn't emerge from dormancy by May 31st we will replace. A new grape will be sent out to you this week. Simply give us a call should you have any questions or concerns.

California
1 review
0 helpful votes
Follow Brooke l.
Unfollow Brooke l.
Share Review
Report Review

I ordered 5 trees and 3 of them died. I was happy with delivery and the trees appeared healthy on arrival, but after I planted them they failed to thrive and subsequently died.

Date of experience: June 22, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Hi Brook- We are sorry to hear that 3 of your plants didn't make it. Looks like one of our customer care agents has already spoken with you over the weekend to your warranty activated.

Maryland
1 review
1 helpful vote
Follow Lisa B.
Unfollow Lisa B.
Share Review
Report Review

Poor packing
June 25, 2018

When the trees arrived, they had been jostled to the extent that the soil had separated from the roots. I immediately planted both in pots. The plantain recovered. The coconut did not. I will be filing for a replacement.

Date of experience: June 22, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Lisa-

I am so sorry to hear that your plants arrived jostled in transit. We are always striving to make sure our plants are secure so that this doesn't happen. I will have a replacement palm shipped out under your warranty this week. You should received tracking information once it has shipped. Please let let us know how the replacement arrives so we can provide feedback to our packing team.