FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,232

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,370
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California
1 review
0 helpful votes
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Packaging, delivery, and price are great. I would say though between the 5ft and 7ft size selection there is only a slight difference in height. Would definitely order again, very convenient especially if you don't have the right car to transport yourself. Thanks FastGrowingTrees

Date of experience: December 1, 2024
South Carolina
1 review
0 helpful votes
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Great
December 11, 2024

Easy to order. Great variety of product. Packing is great. Excellent product quality.

Date of experience: December 1, 2024
California
1 review
0 helpful votes
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Goo not great
December 11, 2024

Trees were good, not great. Packaging and delivery were terrible. Purchased 4 trees and 4 plants. Packaging overall was poor on all. The zip ties broke on the last two plants and they were bumping into each other in the terrible 2 in 1 long box packaging. You can put "lay flat" on the box 1,000 times, but FedEx does not. They even left them vertical on my door step. I hope the last two beat up plants survive.

Date of experience: December 1, 2024
Tennessee
1 review
0 helpful votes
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No follow through in chat.
December 11, 2024

I sent pictures of our trees and have yet to receive a response.

Date of experience: November 16, 2024
Florida
1 review
0 helpful votes
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Healthy tree
December 11, 2024

The tree arrived in good shape. Since planting, it has done well. No problems.

Date of experience: December 1, 2024
Maryland
2 reviews
0 helpful votes
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Healthy Plants
December 11, 2024

I have bought a small variety of plants and trees from Fast Growing Trees (FGT). They have been packaged well and arrived at my home looking green and healthy. I've used the "chat" service on their website to ask questions and figure out which plants would be best for my area. The person at FGT had great suggestions and reasons why one tree might be preferred over another. It's been a pleasure working with this company.

Date of experience: December 1, 2024
New York
1 review
0 helpful votes
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Very Satisfied
December 11, 2024

Online shopping was easy, prices were reasonable, plants arrived as promised and healthy.

Date of experience: December 1, 2024
Texas
1 review
0 helpful votes
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Great customer service.
December 11, 2024

I have had some online issues with some orders but they were quickly resolved with a phone call. Nice to deal with friendly, knowledgeable people and nice to get right thru instead of "all operators are busy" recordings i often get with phone company, utilities and other websites.

Date of experience: December 1, 2024
Missouri
1 review
0 helpful votes
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I am a tree lover
December 11, 2024

I ordered two trees that arrived 11/1/2024. I'm a bit concerned for the Sunrise Eastern Redbud. It arrived with several black spots on the leaves but there were several large leaves on the 5ft. Tree. We have had a mild fall and I made sure the watering was proper. Hopefully it comes out of it in the spring. The Royal Poinciana looked great and I don't foresee any issues with it.

Date of experience: November 1, 2024
West Virginia
1 review
0 helpful votes
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Please talk to the person/people who pack the trees for shipping and ask them to put a little more paper in the box to keep the trees from banging around during shipment. There was a single sheet of paper, just flat, not crinkled up that was supposed to protect the tree in the box during shipment. You need to put more crunched up paper in the box to keep the tree from moving in the box during shipment.

Date of experience: December 1, 2024
Nevada
1 review
0 helpful votes
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Best company
December 11, 2024
Updated review

UPS tends to throw around your packages šŸ“¦ but this company take care of any problems
They even give you recommendations on how to fix most of the problems
Great chat communication

Date of experience: November 15, 2024

Great growing plants
November 14, 2024
Previous review

Customer service is above excellence. And guy on phone:/text assured me they would fix any problems

Date of experience: November 4, 2024
Texas
1 review
0 helpful votes
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The woman who helped me was very informative, helpful, and reassuring. She was knowledgable and explained why I was having the issue of dropped leaves, due to box shock after my trees had been shipped. She recommended a product to help with the health of my trees as well. I was very satisfied with the help I was given.

Date of experience: November 26, 2024
Kentucky
1 review
0 helpful votes
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So Far, So Good
December 11, 2024

I've ordered several items from FastGrowingTrees and I like that they have a year guarantee. I only planted them this fall so it's too soon to see how they'll do.

They all arrived very healthy so I'm optimistic that they will flourish in my yard.

Looking forward to seeing my plants and shrubs grow come spring.

Date of experience: December 1, 2024
Maryland
1 review
0 helpful votes
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Diseased
December 11, 2024

The hydrangea I purchased had brown spot and black fungus disease. I won't be ordering again.

Date of experience: December 1, 2024
New York
1 review
0 helpful votes
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Amazing Meyer Lemon Tree!
December 11, 2024

I bought my son a Meyer Lemon Tree as a housewarming gift for his new apartment in Boston and he loves it! He's had it for a month and says that it has continued to grow is now flowering and filling the room with the most incredible scent.

Date of experience: December 1, 2024
Kentucky
1 review
0 helpful votes
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Not at all what I expected.
December 11, 2024

I have ordered from North Carolina and Michigan. I have never been this dissatisfied when receiving plants till now. I ordered a 2'-3' kumquat. A 5' spindly plant with yellowing leaves at the top came. I complained and was sent a replacement. It also is 5' but a bit healthier looking leaf-wise. Both plants have a single stalk/stem about 1/4', braced with a plastic tube. I have had kumquat trees all my life. This is not right. I won't be ordering again from you.

Date of experience: December 1, 2024
Missouri
1 review
0 helpful votes
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My husband and I redid all of the landscaping at our house. FGT really helped! The plant descriptions were so helpful! I love the 1 year guarantee and the speedy shipping. The shrubs arrived in very good condition, but the soft touch hollies were smaller than I had hoped they would be.

Date of experience: December 1, 2024
Virginia
1 review
0 helpful votes
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Please tell your marketing morons that more is not better when it comes to a bombardment of constant emails Every day. Once a month is fine. More than that and we will unsubscribe from you. Enough is enough already. I block everyone who sends me more than one email a month. No one has time for that. And don't let your marketing people talk you into it it's not cool It won't get you more sales, it will get you less.

Date of experience: December 1, 2024
Tennessee
1 review
0 helpful votes
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Great experience!
December 11, 2024

My beautiful tree arrived quickly and in beautiful condition. Fast Growing Trees has earned my business!

Date of experience: December 1, 2024
South Carolina
1 review
0 helpful votes
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Little and late
December 11, 2024

The trees did not arrive for two weeks. I live 200 miles away. They were much smaller than anticipated. 1 may live.

Date of experience: December 1, 2024