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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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This my first order. I don't have much to say. Doing my best to keep the olive tree alive and healthy. I am in Zone 6 so it will be indoors in winter. Will be in touch with support if I have issues. Nice feature you offer up front on plant care and support!
I bought an Arbequina Olive Tree for my wife for Christmas. Every time she walks into the room where we placed it she says "I love this room now and I love this tree."
Ordered an arbequina olive tree to grow indoors. It arrived in a reasonable timeframe and was easy to unpack. It's already grown an olive! Highly recommend.
I was surprised how quick and easy the process was for getting the tree I wanted. It arrived securely and is thriving.
The only thing I haven't liked is how many emails I've received from the company.
I sent a picture when the tree arrived and was told to give it sun and water and let it settle a 3 weeks. It's been three weeks and every leave is dead and the trunk is brown even when you scratch it a little.
I ordered 3 fast growing trees. I've had them for not quite a month. So far they look great, but it's impossible to know what they'll be like in a year, or even by the end of winter. They're supposed to grow 12 ft in 5 years and I hope the do, but until then… 🤷🏻
Trees arrived in good condition. Great product and value. No complaints. Thank you
Fast shipping. Good communication. Excellent plant quality. Lots of info about planting, care and upkeep.
Every tree I have purchased from here which has been several I have produced fruit for the most part in the first or second year. I had one Tree die, which they quickly replaced. Highly recommend.
Best selection across a range of plants and trees of the highest quality!
They pick the tree for you. I would not have chosen this one. Its got a bad curve in it.
After placing my order the bushes did not ship in the 1-3 days as advertised. I understand it was the holiday season but it didn't ship until 5-6 days after. I tried to contact the seller to cancel the order but never got through to anyone. Then it was "out for delivery" for 5 days. I realize the shipping part is out of their control and when I did reiceve them, 2 of the bushes were down to a stick so I tossed them out with the box before taking pictures for a replacement, My fault.
The tree was shipped from east to west cost and arrived in November. The large box was opened immediately, the soil around the roots was very dry. It was watered. The tree was planted the following day. It looks It has completely recovered from its long trip. I am looking forward to see it blooming in spring.
Happy new year with a happy maple tree!
My trees arrived in good shape and have done well after planting them in December in TN. Our December was mild and wet, so it was easy to see that they took hold immediately.
I appreciated all the detailed information on various trees to help me make my selections. The follow-up instructions on care after placing my order were also helpful. I would recommend!
I have ordered a number of trees during various times of the year. I've only had one issue and it was quickly resolved. Very easy to do business with.
Would highly recommend this company. I bought two fruit trees as a housewarming gift to send to my son and daughter-in-law in another state. I had many questions and the customer service reps were so patient and so extremely knowledgeable! The trees arrived ahead of schedule in excellent condition. Would purchase from them again without hesitation
I ordered a 5 gallon tree and received a 20-inch tree. When I was talking to an agent before placing the order, they told me it should usually be 4-5 feet, but they couldn't guarantee for sure. I asked what if it comes way too small like 3 feet would I get a replacement, to which the agent responded "You wouldn't be able to get a replacement because we do not guarantee the height.". Still it is not even 3 feet, it's less than 2 feet (20 inches), I am not talking about 3 or 4-5 feet. It's a rip off and more like false advertising even if they can't guarantee the height. 20-inch vs 48-60-inch is 2.5-3 times difference.
I bought a live 5 gallon spruce in a pot at another store for less, and its height was 55 inches.
Also, they didn't post a negative review I had written on them on their website. They only have positive reviews on their website, though there are negative reviews on them on public sites, e.g. google, reddit, etc.
It hints they don't do business honestly.
Very positive. Great customer service and nice selection of trees. Absolutely will do business with again.
I was very pleased with how efficient and easy this whole process was, from the ordering to the delivery to the followup - nailed it!
I got a 4-5 ft lemon tree. Packaging was sufficient without damage. Tree looks great. Some flower buds on it and what looks like old lemon spots.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.