FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,287

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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139,523 reviews

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Indiana
1 review
0 helpful votes
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I don't know how my tree will do until spring. So far so good. The little holly bushes are still green, and in a room with lots of light, when the sun is shining, and the temp set at 50. Hopefully, they will grow well in the spring when planted. I didn't know I need "males" to get with them, so I will be watching for them to be available. I had questions regarding the upkeep of the holly until they can be planted and received a very well written reply! Thank you.

Date of experience: January 2, 2025

Amazing
September 11, 2024
Previous review

The tree I ordered arrived in perfect condition and is looking great weeks after I have planted it. It's amazing how they can ship a 6' tree so well packaged!

Date of experience: September 1, 2024
Texas
1 review
0 helpful votes
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Black Friday made right
January 12, 2025

Ordered on Black Friday sales. Packages arrived damaged, items immediately replaced and arrived damaged again. Waited a week or two and support team was responsive and helpful. Mistakes were made on both sides but in the end they made everything right and I truly appreciated the business for it. If had plants arrive damaged but FGT has always made it right which I appreciate

Date of experience: December 31, 2024
California
1 review
0 helpful votes
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Easy and efficient
January 12, 2025

I ordered my fiddle leaf before the holidays and appreciated the shipping updates, as it was going to be delayed due to the freezing cold temperatures. When it arrived it was well packed and easy to remove. The tree was in great condition. I

Date of experience: December 23, 2024
South Carolina
1 review
0 helpful votes
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Not a good company to order from
January 12, 2025

Terrible -I ordered two Items, maple tree, and a lilac bush. I never received the lilac bush, and when I contacted you guys, I never heard back.

Date of experience: January 2, 2025
South Carolina
1 review
0 helpful votes
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Your business model is a scam.
January 12, 2025

Please refer to the email correspondence from Kevin Kinney as well as the recorded phone conversations to your customer service.

Date of experience: December 12, 2024
Missouri
1 review
0 helpful votes
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Works in a pinch
January 12, 2025

The service of delivery is great and the warranty is not hard to redeem which is nice. The trees however are all pretty small even when purchasing the largest in the offering and are priced higher than a local nursery for a smaller tree. I have had several plants show up that are not well potted and the potting material falls away before I can get the plant in the ground. I have used the service for both my business and personally. I would like to see better offerings on size for trees and better pricing.

Date of experience: January 2, 2025
Georgia
1 review
0 helpful votes
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This is regarding this order and my previous order for Taylor Cypress: products look as though they are not water as they are held in your facility. The top halves of (6) Sunshine Ligustrum bushes were completely dried out - perhaps they had been frost bitten. I will need to cut the dead off. That's approximately 50% of the height. My Taylor Cypress (previous order) the tips looked dried or dead when they arrived. I was sort of surprised with there last (2) orders because I do not consider this typical from your company.

Date of experience: January 2, 2025
California
1 review
0 helpful votes
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Small hydranga
January 12, 2025

The hydrangea I ordered came as a very small plant. I planted it but, of course, with it being winter, it has not grown. Therefore, I don't know if it will survive/thrive or not.

Date of experience: January 2, 2025
Virginia
1 review
0 helpful votes
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Great place to buy trees!
January 12, 2025

I've now purchased nine trees from fast growing trees. All of them arrived in good shape, all with the root pot wrapped in plastic and green leaves on the trees. I also like that you can shop by growing zone on the site. That is super helpful.

Date of experience: November 25, 2024
Virginia
2 reviews
0 helpful votes
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Exceptional
January 12, 2025
Updated review

I had 3 of the 17 trees I purchased in April of 2024 that had died. I had almost forgotten about the warranty, but I saw their post on FB, so I called. I had already mowed over the trees, so I did not have a picture of the failed trees. However the kind lady asked me to take a picture of the area showing where they were planted. They were gracious enough to replace them, so I ordered 4 more. It is not often that a company backs up their product and was more than gracious in dealing with me when I was partially at fault. I will probably buy more from them in the future.

Date of experience: November 15, 2024

So far, all has been easy and convenient
April 26, 2024
Previous review

So far, all has been easy and convenient.

Date of experience: April 16, 2024
California
1 review
0 helpful votes
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Big healthy Olive tree
January 12, 2025

This tree came in a damaged box and arrived late through no fault of Fast Growing Trees. With that said, the tree was in shock but healthy. It is winter and has been dropping some leaves but it also has new shoots appearing! We could not be more pleased with our purchase and are excited to get the next part of our order,(a lime tree) in February.

Date of experience: January 2, 2025
Texas
1 review
0 helpful votes
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You can buy worry free from fast growing trees, I bought all the plants in my garden from this site!

Date of experience: January 1, 2025
Pennsylvania
1 review
0 helpful votes
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My plants are doing amazing except for one, which they did not allow me to return nor did they send another to replace even though it is still under warrantee and arrived dry and yellow. Customer service leaves A LOT to be desired. I'll probably go somewhere else.

Date of experience: December 17, 2024
Nebraska
1 review
0 helpful votes
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Exceeded expectations
January 11, 2025

The trees arrived on time in robust packaging that held up well to some rough handling. The 16 trees (arborvitae) were healthy and green and already appear to have taken well to the transplant. The customer service rep was especially helpful to help me prepare for their arrival so I could get them in the ground the next day. The sale price made this a really sweet deal. I'll be back!

Date of experience: January 1, 2025
Texas
1 review
0 helpful votes
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Great after sale service
January 11, 2025

I purchased two Lapins cherry tree from the website, delivered in good condition, except one of them had some spots on the leaves, I contacted the seller, and they responded very quickly and gave me so much information, I am waiting now to receive my third tree which is Galaxy Peach Tree. I can't wait to plant it and see it growing.

Date of experience: December 27, 2024
Tennessee
2 reviews
0 helpful votes
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Good purchase experience
January 11, 2025

Electric company cut down my lovely pine trees because they interfered with the electric lines. I needed to find some quick growing evergreens that will eventuslly grow into a nice privacy fence but not to tall to warrant getting cut down years from now.

Date of experience: December 3, 2024
California
1 review
0 helpful votes
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Compliment
January 11, 2025

I received my coffee tree in remarkable shape. Yes, it was evident sunshine and water were needed.
The packaging was in excellent condition.
A happy New Year thank you for such tremendous service and product.
Steve M.

Date of experience: December 27, 2024
Tennessee
1 review
0 helpful votes
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Impressive!
January 11, 2025

My purchases are yielding In less than a year. Impressive!

Date of experience: January 1, 2025
Ohio
1 review
0 helpful votes
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Small, sickly plant
January 11, 2025

I ordered a spider plant as a housewarming gift and it looked nothing like the picture. It was VERY small, had brown fronds, and didn't look healthy at all. I wouldn't have paid $5 for it, let alone $45.

Date of experience: January 1, 2025
Texas
1 review
0 helpful votes
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First tree shipped well. Second and third trees damaged. Replacement trees broken as well. I will not order again from this business. Good luck if you do.

Date of experience: December 11, 2024