FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,295

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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District of Columbia
1 review
0 helpful votes
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Happy customer
February 11, 2025

I bought two different kinds of trees. In both cases, they came healthy and have grown well. I will definitely buy more in the future.

Date of experience: February 1, 2025
South Carolina
1 review
0 helpful votes
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Good overall experience
February 11, 2025

Clarifying details of the transaction, specifically when delivery was expected, became a protracted process but was resolved in a positive manner.

Date of experience: February 1, 2025
Virginia
1 review
0 helpful votes
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Great little bush
February 11, 2025

The little bush is healthy and happy
The little bush is healthy and happy

Date of experience: February 1, 2025
Texas
1 review
0 helpful votes
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Great service.
February 11, 2025
Updated review

All but two of many order arrived safely - beautifully packaged and shipped.

Date of experience: February 1, 2025

EXCELLENT SERVICE - QUICK DELIVERIES TO THE DOOR - BEAUTIFULLY PACKAGED - LOVELY PLANTS RECEIVED - AS I SAID ONLY TWO DID NOT MAKE IT AND I DID NOT BOTHER TO CONTACT FAST GROWING TREES CUSTOMER SERVICE FOR REPLACEMENT AS I WILL JUST ORDER TWO MORE NEXT TIME I PLACE AN ORDER WHICH WILL BE SOON.

Date of experience: November 5, 2024
Florida
1 review
0 helpful votes
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Probably never going to be enough direct sun in this part of Florida.

Date of experience: February 1, 2025
Canada
1 review
0 helpful votes
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Very pleased
February 11, 2025

I made this order from away and all went as I had hoped. Brought my friend great pleasure. Thank you

Date of experience: February 1, 2025
Oklahoma
1 review
0 helpful votes
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Vanilla bean plant
February 11, 2025

Ordering is quick and easy. I recieved a large, healthy plant. After 3 months it is beautiful and growing well. My daughter has ordered 10 trees and bushes over the last year with the same results each time.

Date of experience: February 1, 2025
Virginia
1 review
0 helpful votes
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Never delivered you took my money
February 11, 2025

See title, pretty straightforward, product never delivered

Date of experience: February 1, 2025
New York
1 review
0 helpful votes
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Very bad, very expensive
February 6, 2025
Updated review

The plants were small and half dead when they arrived. The two trees are doing okay, but the small plant completely died within a week of arrival.

Date of experience: January 27, 2025

Small, expensive and in bad shape
December 11, 2024
Previous review

The order came in two different shipments over about three weeks. The first order had a tree that was looking pretty good, and another really small houseplant, and one of the 3 leaves it had were dead. I looked back and this plant was over $70. The next shipment was an avocado tree. Again, very very small, and the whole top half of the tree was dead (brown crispy leaves).

Overall, FGT seems like a bit of a scam!

Date of experience: December 1, 2024
Illinois
1 review
0 helpful votes
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I purchased two citrus plants one of them was filled with bugs. The other one was not thriving when I receive them.

Date of experience: December 13, 2024
Texas
1 review
0 helpful votes
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My tree arrived healthy and in shape
January 25, 2025

I was impressed that the tree arrived in excellent condition.

Date of experience: January 15, 2025
Illinois
1 review
0 helpful votes
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Purchased Chicago Fig Tree which arrived dead. Fast Growing Trees shipped another one which never grew, let alone produced any figs! I even purchased an extra warranty at an extra expense, which is no longer good because I had to wait and see if it would grow! Don't waste your money!

Date of experience: January 1, 2025
Florida
1 review
0 helpful votes
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They shipped a DEAD PLANT
January 21, 2025

I have purchased plants for my garden from the web dozens of times, but I have never had an experience like this. I ordered a plumeria with a one-year warranty for $123. I received a small DEAD plant, took photos and shared these with FastGrowingTrees.com. They advised me to water it, give it some sun and that it would come back to life. I took additional photos showing that it remained DEAD and requested a refund. No replies. I will have to call my credit card company and dispute the charge and that is a use of precious time. To state the obvious: a plant that arrives DEAD is going to stay DEAD..

Date of experience: January 11, 2025
South Carolina
1 review
0 helpful votes
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I would have walked right past this 3-4 foot Benjamina Ficus Tree at a big box store even at half of the FGT sale price of $99.00.

On arrival, the middle of the tree was nearly bare of leaves, with many dry and broken branches. There were no dropped leaves in the packaging, so apparently the tree was selected and packed exactly as received. Additionally, there were no care instructions included in the box. I really thought I was purchasing a premium product.

I reached out to FGT the day the tree was delivered, and they offered only a $14.85 discount.

I've heard great things about their product and customer service, but I am underwhelmed and won't be back. Still I'm hopeful that this tree is an exception to their mission to deliver superior trees and plants.

Date of experience: January 11, 2025
Missouri
1 review
0 helpful votes
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I ordered 12 shrubs for a business inspection per the landscape plan to get occupancy approval for our new building. It took over 2 weeks to get the shipment and we failed our first inspection because they were late. And then there were only 11 out of 12 shrubs in the box when they finally arrived. They said they would ship out the last shrub immediately for our 2nd business inspection, but never did. They ignored my emails for an entire week (and you can't call them). They finally tell me on the day of inspection that they will ship NOT ship out the shrub due to time of year and will send the missing shrub in March 2025--three months later. I am now trying to get a refund of the one shrub but may have to dispute the credit card charge to make them do it. Their customer service was horrible and I will never use them again.

Date of experience: January 11, 2025
South Carolina
1 review
0 helpful votes
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Healthy plants arrived as scheduled.
January 20, 2025

My plants were carefully packaged, individually wrapped, were moist, and looked healthy.

Date of experience: January 10, 2025
Texas
1 review
0 helpful votes
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All came in looking healthy,
January 20, 2025

Had them in the ground for about a month, before a snow storm, worried about the survival rates

Date of experience: January 10, 2025
Texas
1 review
0 helpful votes
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Great service
January 18, 2025

Tree arrived in a bucket with soil in good condition. Planted it & mulched.
Weather here has been un seasonably warm, so the bottom graft has had 5 small flower buds. Green leaves on the top. Now 30° temps & maybe 27 tonite. Apples usually need dom chilling. Just hope it survives this cold snap.

Date of experience: January 8, 2025
North Carolina
1 review
0 helpful votes
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Our order arrived very quickly and all our trees looked very healthy and have prospered very well to our homesite

Date of experience: January 8, 2025
Minnesota
1 review
0 helpful votes
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Received a London Plane Tree with multiple damaged and potentially diseased spots. Reached out to FGT, who indicated likely to be cankers. Agreed to send a replacement tree. The replacement tree arrived with a similar spot. This time FGT said it was a response to pruning and would heal. Although I paid fur a healthy tree, not one that is damaged and may or may not not heal, they offered me a nominal 15% discount. So, I get a small discount on a tree I wound got have purchased for 50% off at the nursery. Great way for FGT to clear out damaged or diseased inventory, but not a great way to create satisfied repeat buyers.

Date of experience: January 7, 2025