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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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I tried to claim my warranty for two of the citrus trees and they ask $83 just for shipping it's the most ridiculous thing to ask for. No one will want trees to die and believe me it wasn't because of me as the temperatures dropped quickly and the trees died. It's not that hard to find another nursery that will take care of the customers. They know that when you take a plant from a green house, sell it and the customer will plant it and the temperature drops, the tree will die quickly as the tree its fragile.
Unprofessional to take money and not tell people you don't have their product.
Experience is that I have had not much success with plants surviving.
The Fraiser Fir and Wreath arrived as expected and just in time for Christmas. It was fresh and filled the room with its fragrant smell for weeks. The needles stayed in the tree and didn't fall until we threw it out. Overall, we are very pleased with the purchase. Will buy again!
I was very please in the quality and size of my purchase. The green branches felt supple and moist as they should for a fresh young sapling.
They were ready for planting but I had to wait and am still waiting for the ground to thaw and the temperatures to rise before putting them in the ground. Currently I have them in a regulated 55 F sunny setting. The are holding up very well.
This was supposed to be a christmas gift but nothing ever arrived. I ordered on December 15 and it's February 1 - still nothing. Customer service never responded to any of my outreach. I'll never use this site again.
Excellent and healthy trees--love them. They were professionally and properly wrapped. There was no damage
Ordered my lemon and lime bushes in December. They arrived within a week - healthy. Briefly dropped leaves until I bought some growlights to get them through the winter. So far so good and excited to see them grow!
It was very pleasant.Lisa addressed.my concerns quickly and effectively.
I have had a good experience during first month. Trees arrived in good shape; I planted them in early January. They are adapting. Hope to see growth after March
You blamed fedex for three incorrect deliveries. The third recipients of my misdirected gift brought it themselves to my friends' house. YOU CANNOT SPEAK TO A HUMAN about order problems; so I spent ages on chat trying to get this resolved. Requested a call from management and sure I won't get it.
When I ordered, it stated 7-10 days. I was expecting my order before January. And NOW it says April?!
Shipping was a little questionable, but the tree is great. I only received tracking for the root rocket which arrived first. The tree arrived a week later in an open box. It was undamaged and is still doing great. Can't wait to see how it produces.
The trees were shipped quickly. They arrived well wrapped. They are in the ground and look good.
FASTGROWING TREES IS LIKE GOING TO DISNEY WORLD WHEN YOU WERE A CHILD, THERE IS SO MUCH TO TAKE IN AND IT'S EASY TO DO, PLUS THERE IS ALWAYS SOMETHERE TO HELP YOU ON THE RIDE,
I need help with my tree, I called and did not get anyone on the phone left a message with my phone number… no call back. Clearly left my name and number twice.
It was easy to make the purchase especially thanks to the excellent online content. Shipment arrived on time and was well packaged. Throughout the process, they provided clear updates on shipping as well.
Shopping on the website was easy. Plants and trees arrived in a timely manner and were packed well, arriving in very good shape. My only problem so far is that I purchased two Chicago Hardy Fig Trees at the end of Dec-2024. The fig trees arrived in a dormant state. This past month I contacted FGT because my fig trees were not budding out yet. I sent pictures to FGT of the non budding trees that looked dead. They told me to give the trees until the end of May to see if they were gonna bud out or not. So I've got another month to wait and see what I already know. The fig trees are dead, and it don't take a rocket to see it. Maybe they will honour their one year guaranty at the end of May. I will give another update at that time. I hope they do the right thing so that I'm not out of any money.
That would be me, and I'm so glad I did. After picking out trees for a new home, I called to go over my picks and a very nice and knowledgeable lady walked and talked me through the yes and no's of each pick. Although in the dead of winter, 2 days ago, one bloomed gorgeous white flowers and one has grown over 3' already. Prompt Fed Ex delivery to my door and had them in the ground within 2 days. In the process of picking out more and some for indoors and front porch. It was easy and I'd do it again and again. Also, the delivery was packed well and got a bunch of gloves that insulated my outside faucets during the latest freeze.
I backed over a cherry tree. I bought from fast growing trees going on 3 springs ago. Your horticulturist told me to wrap it like I had already done. I am looking forward to more purchases from fast growing trees
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.