FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,326

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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Oregon
1 review
0 helpful votes
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Healthy shrub
March 23, 2025

I received my rosemary quickly, and in great condition. I would definitely order from Fast Growing Trees again. The only suggestion or hope I would have for future orders is the use of less cardboard. The borax was far taller than it needed to be, which felt like a lot of waste.

Date of experience: March 13, 2025
North Carolina
1 review
0 helpful votes
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Ordered feb16
March 23, 2025

Ordered two avocado trees. It's now march 13 with no delivery date or any message about a hold up. Etc. They advertise that they ship one to two days. I would like to know where they are or if I am not going to get them. I would like a refund. I would rather have the trees of course. I am gonna give it another week etc. I would also like to hear back from this company. Right now not a happy camper

Date of experience: March 13, 2025
Georgia
1 review
0 helpful votes
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Great product slow delivery
March 23, 2025

Ordering was easy and the product delivered was outstanding. Delivery however is taking a bit with part of my order. I am still waiting on 2 trees that the website said should have been delivered by now when I ordered. They are in the perpetual preparation mode.

Date of experience: March 13, 2025
New Jersey
1 review
0 helpful votes
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Keylime lemon tree
March 23, 2025

Ordering process was very simple. Still waiting for my tree to arrive. I'm in New Jersey, so I'm assuming it'll be held up for just a little bit.

Date of experience: March 13, 2025
Illinois
1 review
0 helpful votes
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I ordered a dozen plants. 1 arrived dead. 1 arrived damaged. Despite completing their process to get a refund or replacement, I'm getting emails from customer service but getting nowhere. A warrent shouldn't be almost impossible to use. Not shoul I be forced to pay shipping cost when I've ordered $3000 worth of plants from this business.

Date of experience: March 13, 2025
Pennsylvania
1 review
0 helpful votes
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Great Butches.
March 23, 2025

Are blueberry bushes came in on time and great shape. Plus, I got an extra one pot head to bushes.

Date of experience: March 13, 2025
Florida
1 review
0 helpful votes
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Bad Packaging
March 22, 2025

Two small plants in a single, long box, with a lot of empty space in between. Plants were secured and intended to stay separate on each end of the long box. Box was crushed, plants came loose, dirt spilled out, and plants were badly damaged. 2 weeks in and the plants don't just look "tired from the journey". They look on the brink of kicking the bucket.

Date of experience: March 12, 2025
California
1 review
0 helpful votes
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Glad I ordered
March 22, 2025

I was very pleased that I was able to obtain a true dwarf tree. Its sometimes a challenge to find a fruit tree that will grow in a patio pot.

Date of experience: March 12, 2025
Louisiana
1 review
0 helpful votes
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Happy Customer
March 22, 2025

Ordering was easy and the trees arrived when expected. They are budding now and I am a happy customer.

Date of experience: March 12, 2025
South Carolina
1 review
0 helpful votes
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The bushes arrived quickly and are beautiful. Planting Instructions were clear…we always buy from Fast Growing Tress and are never disappointed.

Date of experience: February 26, 2025
New Jersey
1 review
0 helpful votes
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Trees don't look very alive. Shipping time and packaging perfectly done

Date of experience: March 12, 2025
Florida
1 review
0 helpful votes
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Black Knight Butterfly bushes
March 22, 2025

I received my plants and it looked like Fed ex played basketball with the box. The plants were both on over end so I know it didn't lay flat. I trimmed all the broken limbs. They were still moist, so I think they will survive. But they were apparently shipped end on end. The box was damaged which allowed the one plant to end up upside down on the other. I am happy with the plants and will get them in the ground.

Date of experience: March 12, 2025
Missouri
1 review
0 helpful votes
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Shipping has been delayed about 3 weeks despite the sales information saying they were immediately available

Date of experience: March 12, 2025
New Mexico
1 review
0 helpful votes
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I'm so impressed
March 22, 2025

The plants arrived faster than expected. They were in perfect condition. They were just beautiful! I wanted to wait to write the review because when they arrived, we were expecting snow and below zero temps. I didn't plant them right away, but I put them in the garage with a heater. While they were in the garage, they even started growing new leaves. When the weather warmed a little, I got them in the ground. But shortly after they were planted, we were hit with another snow and cold temps for several days. I was so worried about them, but they pulled through without a problem. It's been a few weeks now with great weather and they are doing great! I'm so excited to see what they are going to look like when Springtime comes! I'm so happy with my experience and I can't wait to get more plants!

Date of experience: March 12, 2025
New York
1 review
0 helpful votes
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I ordered 6 trees and large plants from Fast Growing Trees. Two were perfect. One palm arrived severely damaged but the replacement I received was terrific. Two plants, a 4 foot meyer lemon tree and a Monstera, were of disappointing quality. The meyer lemon tree is scrawny, lopsided and had only 3 flowers so I doubt it will produce lemons. The Monstera had a number of damaged leaves but is now doing better. Finally, the pony tail palm I received is healthy but looks nothing like the photo in the website which showed an unusual palm with multiple stalks and delicate curving fronds; mine has one large stalk and looks like a big pineapple. I wouldn't have bought it if I'd known. The photos shown on the website can be very misleading.

They are also quite variable in their packing. My two palms arrived in one box, which damaged one of them; there was dirt all over as the packing around the palms was not tied securely. The Meyer lemon arrived literally out of its container with the rootball exposes. The poor packing created a huge mess in my apartment.

Date of experience: March 12, 2025
Florida
1 review
0 helpful votes
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I would recommend purchase of both varieties of ornamental evergreens

Date of experience: March 12, 2025
Tennessee
1 review
0 helpful votes
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Incomplete order. Low quality.
March 22, 2025

After calling twice I still did not get my complete order- acted like I would just have to keep calling back. Low quality products are an issue-you don't know what you're getting. I was told to use the "use my warranty" button but there is no such thing. First they blamed it the mobile version but the desktop is exactly the same. Customer service is very poor. She asked for pictures of the bent trees and said I would have to discuss with someone else. Also, they sent bare root trees once that I didn't order-no way they were take back that garbage. Like my mom always said, beware of shiny packages. Buy from your local greenhouse so you pick out what you want. SimplyTrees.com does have some nice maples however.

Date of experience: March 12, 2025
New York
1 review
0 helpful votes
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Fed Ex fail
March 22, 2025

My trees were sent during 20°F weather to Baltimore County MD. Fed Rx held tgem in Sparrows piint for several days, without explanation. After conracting cust svc here and at Fed Ex, I finally rec'd a very damaged package. After several weeks of tending these trees inside, I am seeing buds. There was no breakage but Fed Ex is not a good shoping partner in this specific case. Never had a problem before. SMH. Your customer svc rep was great though.

Date of experience: March 12, 2025
North Carolina
1 review
0 helpful votes
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Love my trees!
March 22, 2025

I ordered a Meyer Lemon Tree and Lemon-Lime CitrusTree. The Meyer Lemon tree arrived with small buds on it and now after less than a month it is covered in blooms which are opening! Beautiful and smell nice. The lemon-lime tree is smaller but looks healthy.

Date of experience: March 12, 2025
Florida
1 review
0 helpful votes
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Frustrating Guarantee Process
March 22, 2025

Had to use guarantee for first time and it was very difficult. Not only did I have to take additional pictures, but I had to pay $73 in shipping cost in order to receive replacement tree. Will probably not be shopping Fast Growing Trees again.

Date of experience: March 12, 2025