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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Haven't received my bougainvillea standard that I ordered sometime ago.
I ordered a total of 12 trees. 8 showed up, in two different deliveries. 4 trees never showed up. I got emails asking to review the missing trees. I responded with they weren't received. Then I was told they were on there way. 2 weeks later still no trees. I ordered large trees so it was over $300 worth that I paid for but didn't receive.
On April 1st we received our Fuji apple tree. It was ordered as a 4-5' tree. It came loose in the packaging during shipment and was folded into 3 sections by the time it got to us with part sticking outside the box. We submitted the online form with pictures attached. Website states you will receive a reply with in 72 hours. Since we were at the 72 hour mark on Friday afternoon I called Fast Growing Trees and was unable to get anyone on the line to discuss the damaged tree. The filing number is *******. After reaching out again on April 5th using the online live chat I finally reached someone who quickly reviewed the claim and is sending a new tree. We have purchased about 30 trees and shrubs and only 1 has arrived damaged.
When we receive the tree, you should send out an enquiry after 2 months if everything was Ok. My tree that was shipped the second time also died. My gardener duf a big hole and made sure the tree was watered properly.
My breadfruit tree died I did I forgot my order number yet they found it and replaced with a new Breadfruit tree for me immediately. Daniel was the best
I paid for my order along time ago. I still haven't received 2 of the items. My paperwork says 02/27/2025. That's when I received one of my items. I have been inidated with emails from you and I'm not sure I will ever do business with you again!
Only received half my order. Was told additional item would be in stock the following week. I still have not received the 2nd cherry tree.
My trees came in quickly and in great condition. I got them planted and they are growing great. I plan on ordering more.
The yew shrubs arrived well packaged - they have new growth ready to get in the ground. I think they are going to do well.
Waiting to receive my trees. I have not received them yet. Why is there a delay? When should I expect receive my order in full.
I was please with the plants I received. They are much healthier looking than the red banana plants I received. Hopefully the red bananas will survive.
I will plant the bird of paradise tomorrow. Just received today. They had plenty of moisture in the soil unlike the previous delivery.
I made my purchase early February. I was supposed to receive my lemon tree mid march. My order never shipped. Mid march I reached out to customer service, since I had not heard anything. After 3 days customer service reached back out and told me my order was delayed. I received another message last week notifying me that my purchase was delayed. Wondering now if my purchase was legitimate or if I was scammed. Uncertain as to why it would take almost 3 months for a fruit tree to be shipped to me?
My plant arrived healthy and Full of blooms! I would recommend them!
My tree's were small and had no branches,, been better off buying at walmart. What happens when you buy off the internet... my bad
I ordered three trees, using Shop Pay. They collected all the payments, and only shipped two trees
Your response to my damaged trees was excellent. I did not expect a replacement, so thank you. I am looking forward to purchasing more fruit trees in the near future. I have also suggested to my fellow home gardeners that they try purchasing from you.
Plants arrived in good condition, Its too cold to plant yet, so I hope they do as well once planted.
Plants came in good shape. I killed one, but the bulbs all got planted. Will order from this place again in the future.
I feel like I get a better deal buying trees and plants locally. These are decent but always so much smaller than I expect. I choose 5' but once it's planted the tree is really 2'. It just feels very disappointing and like I didn't really get my money's worth.
I am a returning customer. This spring I bought some berry bushes. All arrived in great shape, and are thriving upon planting. I had some questions about the number of shipments, and the customer support team was great in addressing my concerns and questions.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.