FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,356

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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Maryland
1 review
0 helpful votes
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I ordered a blueberry bush as part of the buy one get one. Right after I placed my order I realized that the BOGO didn't work. I immediately emailed asking for help to either cancel it or change it to add the BOGO. I never received a response despite being told someone did respond. I don't know where or how they sent the response because I never got it. Also, there response was how to do a BOGO properly and DID NOT help me with either of my requests. Your products are expensive so getting the BOGO would have made me feel better about purchasing. But no one seems to care. If it's truly a BOGO, you could have sent me the other blueberry bush for free.

Date of experience: March 23, 2025
Massachusetts
1 review
0 helpful votes
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Overpriced low quality
May 11, 2025

Product delivery to wrong address. Plants dying or dead. Jump through hoops for replacements Company has trust issues

Date of experience: May 1, 2025
Wisconsin
1 review
0 helpful votes
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Great experience
May 11, 2025

Ordering was easy. Arrived in good condition at the proper time for my location. Can't wait to enjoy some raspberries!

Date of experience: May 1, 2025
Colorado
1 review
0 helpful votes
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Awesome company
May 11, 2025

My family has ordered many trees from this company over the last few years. All trees have arrived in great condition and are all doing well. I would absolutely recommend them to others. We are very satisfied with them.

Date of experience: May 1, 2025
Virginia
1 review
0 helpful votes
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Excellent customer service great shipping. All the plants come in great condition. They accidentally sent plants to another place and went ahead and filled that order and sent them to me. All their all their plants are beautiful and they're all doing well.

Date of experience: May 1, 2025
Kansas
1 review
0 helpful votes
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Unreliable!
May 11, 2025

At first they gave me a delivery date. Then they significantly delayed it. Then after waiting for the delayed arrival, I was informed they couldn't fulfill the original order for two 4-5 ft trees I had ordered but could substitute them for 3-4 ft trees- no additional i formation was given. I had to contact them to ask what the price difference would be and after learning the significantly smaller trees would only be reduced by $5.00 I declined and told them I wouldn't never attempt to order from them again after this first terrible overall experience! The didn't seem to care. Beware! They are not delivering on items as they are described and their customer er service stinks!

Date of experience: March 28, 2025
Virginia
1 review
0 helpful votes
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This is the nursery!
May 11, 2025

I love this nursery! I have purchased many plants from Fast Growing Trees and I have never been disappointed. Everything has been delivered healthy and grown quickly. In addition to the plants being healthy, their sales are something to take advantage of (and they are always having a sale.

Date of experience: May 1, 2025
Colorado
1 review
0 helpful votes
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Quality falling.
May 11, 2025

I have had decent plants come in the past. My latest order in 2025 was unhealthy, damaged, that were expensive - still have not heard back from customer service...

Date of experience: May 1, 2025
California
1 review
0 helpful votes
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No longer a customer
May 11, 2025

I purchased four sky pencil Holly's a year ago. They have no leaves remaining on them. They look like sticks coming up from the ground. They will not be replaced because you say they're alive. I also purchased three Italian Cypress that are predominantly brown and probably will die by the end of next week. I'm not sure what the problem is but I will no longer be purchasing from you.

Date of experience: May 1, 2025
Texas
1 review
0 helpful votes
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Good sized dogwood
May 11, 2025

I ordered a dogwood tree that is about 4 feet tall (above the root ball). It was shipped promptly and very well packaged. It was of the size ordered, in very good condition. It was just starting to leaf out and after about a month has continued normally.

Date of experience: May 1, 2025
Texas
1 review
0 helpful votes
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Great Customer Service
May 11, 2025

Purchased 2 Haas Avocado trees last year. They came with the Alive and Thrive guarantee. Although we did everything recommended, the trees died. Fast Growing Trees, after we provided the proof needed, they gave us full credit. We were able to purchase the Greek Olive trees, and they arrived a few days later and are doing great! Very pleased!

Date of experience: May 1, 2025
Illinois
1 review
0 helpful votes
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Plants and trees
May 11, 2025

So so. Lavender plant smaller than expected. Excited to see how tree does.

Date of experience: May 1, 2025
Iowa
1 review
0 helpful votes
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Somewhat dissatisfied
May 11, 2025

I chose this company because I thought I was getting a bigger bang for my buck. The tree that arrived was small and "frail". It's alive but that's about it. I could have purchased a bigger and healthier tree of the same species cheaper at my local Menards.

Date of experience: May 1, 2025
Alabama
1 review
0 helpful votes
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Uneven Experience
May 11, 2025

Some plants have have been perfect from the beginning but others very disappointing. I have had no luck at all with any of the Avocado trees. Two have died in their pots purchased from you and the other is truly struggling. I feel the loquat will do well, as will the Mango and the different berry plants although the strawberries are growing slower than I expected. The Chicago Fig is doing well after I addressed the bugs it was overrun with. So I can not be fully satisfied. 😰

Date of experience: May 1, 2025
Arizona
1 review
0 helpful votes
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Shipper having trouble shipping it on. It should have been delivered before now.

Date of experience: May 1, 2025
Georgia
1 review
0 helpful votes
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Caveat Emptor
May 11, 2025

My delivery was over a week late and came in damaged at no fault of Fast Growing Trees, missing three gallon plant. Customer service is by email only, no talking to a human. It was replaced with a plant that was in a gallon container but they did give credit. The three gallon plants were plants that appeared to in smialler containers and transplanted to bigger containers and charged accordingly. I gave them another try with some bushes that were on sale and same thing gallon plants that were just transplanted into larger containers. Bottom line, I won't order from them again, I will pay my local greenhouse for plants I can see and know what I am getting.

Date of experience: May 1, 2025
Connecticut
1 review
1 helpful vote
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Meh
May 11, 2025

Ive ordered a good number of trees and they are really hit or miss. I recently deleted my account based off my last order because of the severe poor quality of the tree and the frustrating process it took to get a refund (was sent two completely butchered trees and then was told "they will live" which is not the concern. I dont want to spend money to receive a tree that will take 5 years to recover from being chopped up.

Date of experience: May 1, 2025
Texas
1 review
0 helpful votes
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No Communication
May 11, 2025

I ordered 2 trees that showed in stock when I placed the order. I ordered 3/10/25 and received 1 of the 2 trees quickly showing the additional tree now on backorder. After over a month I sent and email about the order through their contact us section and have heard nothing back.

Date of experience: March 10, 2025
California
1 review
0 helpful votes
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The pomegranate I ordered never grew or leaved out it died, the strawberry bush was just a small plant, and the mandarin orange tree was nothing more than a stick. It was my fault to think ordering online might be good way to get trees started early, but after receiving the poor products from this company I will no longer order the products online and shop local nurseries instead when plants are in season.
Also, the one year guarantee is useless after a customer must pay shipping and handling costs to replace a tree that has died.
I will not use fast growing trees any longer.

Date of experience: May 1, 2025
California
1 review
0 helpful votes
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Too expensive. Too expensive, Too expensive
Too expensive. Too expensive, Too expensive
Too expensive. Too expensive, Too expensive
Too expensive. Too expensive, Too expensive

Date of experience: May 1, 2025