FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,418

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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Texas
1 review
0 helpful votes
Follow Jackie H.
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I had high hopes for Fast Growing Trees based on positive recommendations from gardening YouTubers, but my experience with them has been quite disappointing. I placed an order for a dwarf apple tree in early March, 2025 fully expecting a smooth process. After completing my purchase online, I received immediate confirmation of my payment, along with a notification that my tree would ship the week of April 14. I understood that cultivating a tree takes time, and I was patient in waiting for its arrival.
However, during the month that followed, I received no updates regarding the status of my order beyond the initial confirmation email. While I occasionally got promotional emails, there was no communication regarding the progress of my specific order. As the week of April 14 approached, my excitement grew, but still, there was silence from the company.
On or about April 16, I decided to call customer service since I had not received any updates. They assured me that my order would ship that week. However, later that same day, I received an email notifying me that my order had been delayed and that I wouldn't receive my tree until June. This was incredibly frustrating, considering I had initially been told it would arrive in April.
Feeling let down by the lack of communication and the significant delay, I decided to cancel my order. Unfortunately, my experience with Fast Growing Trees has been underwhelming, and I cannot recommend them based on my experience. I won't be ordering from them again, as they've proven to be a non-starter in my eyes. **Rating: 1/5**

Date of experience: April 16, 2025
Virginia
1 review
0 helpful votes
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Consistency matters
May 14, 2025

I have ordered well over 50 trees from here.
They have all exceeded my expectations as individual specimens and gone on to flourish when planted.
Sale prices help the wallet during these uncertain times while Trumps disease dismantles the government, culture and humanity of what was once an already great country.

Date of experience: May 4, 2025
Texas
1 review
0 helpful votes
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Haas Avacado tree
May 14, 2025

I'm extremely pleased with the customer service experience with Fast Growing Trees! It arrived on time and in perfect condition. I highly recommend them.

Date of experience: May 4, 2025
North Carolina
1 review
0 helpful votes
Follow Calli D.
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I bought several trees, bushes and flowers over several orders. Some were delivered within days, others took a bit longer. When I reached out to customer service to get estimated delivery dates, the response was quick and precise. Everything was packaged with care and clearly grown with experts. Definitely recommend using them for all your garden and would-be orchard visions.

Date of experience: May 4, 2025
South Carolina
1 review
0 helpful votes
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Very Disappointed
May 14, 2025

I ordered four trees: 2 mandarins, 1 yuzu, and 1 Glenn mango. They packed three trees in one box: two in one direction and one in the other direction so that the leaves were crunched on one tree. The mandarin trees were very spindly and in skinny starter-pots. I could not allow them to acclimate in their pots before transplanting because they could not stand on their own. The leaves of the mandarin were mottled with light yellow, indicating some kind of deficiency, and I was instructed to give them a 10-10-10 fertilizer. This should not be something i have to do as soon as the trees arrive. The leaves of the mandarin also looked like they had a white powdery substance, and I was told it was hard water; however, neither the yuzu which was shipped with the mandarins nor the mango, which came from Florida, had this powdery substance on the leaves. It made me wonder if it was some time of fungicide since the leaves were mottled yellow. The powdery substance also did not look like water spots. Florida's water is much more hard than South Carolina. Customer service people are extremely nice and want to be helpful.

Date of experience: March 11, 2025
District of Columbia
1 review
0 helpful votes
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Tree is nothing special
May 14, 2025

4 foot Japanese maple is spindly. I planted it and it might make it. I found much better Japanese maples at Home Depot which were bigger and fuller.

Date of experience: May 4, 2025
New York
1 review
0 helpful votes
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Insatisfecha
May 14, 2025

Muy insatisfecha, dos meses esperando el pedido y ni llega ni dicen nada😡

Date of experience: May 4, 2025
Ohio
1 review
0 helpful votes
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Great Product
May 14, 2025

The red bud arrived in great condition and is doing well. Service has been good.

Date of experience: May 4, 2025
Ohio
1 review
0 helpful votes
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I planted them with in two hours of getting them I do have really great soil not any clay. I just hope I do not have to call you again about some more dieing. I really take care of my trees They are in a good drainage area, And I do water them when needed I have pllanted other pine trees in my yard about 40 of them all doing very well.All I ask just stand behind your trees I got from you. Thank you, Allen

Date of experience: May 4, 2025
Georgia
1 review
0 helpful votes
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Great service
May 14, 2025

Very good, trees are beautiful, I'm looking forward to seeing them produce many avacados, I have recommended them to my friends and family,

Date of experience: May 4, 2025
Massachusetts
1 review
0 helpful votes
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Great experience
May 13, 2025

I purchased 5 trees and 6 bushes for my first order. Most of what i ordered was on sale. Not only did they arrive quickly, they were packed great, practically no damage, lots of precautions in packing. They all are very healthy & although they had to wait about 2 weeks to be planted, they didn't seem to mind. All of them seem to be thriving in their forever home... while we planted with care and have watered generously, I couldn't ask for better, price, quality & service has been top notch, I'd definitely recommend

Date of experience: May 4, 2025
California
1 review
0 helpful votes
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No one has followed up on my issues. I feel like I wasted hard earned money.

Date of experience: May 3, 2025
Wisconsin
1 review
0 helpful votes
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This company should find a different shipping company. FedEx brought my box all smashed and I have 2 if not 3 out of 6 plants dead. I sent an email with pictures a few days ago and no response. Hopefully by the time I get a response they will still have some of the same plants to send replacements. Better send extras to cover the ones that die along the way.

Date of experience: April 28, 2025
Ohio
1 review
0 helpful votes
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Best Experience!
May 12, 2025

I have purchased multiple plants and have had success after success. The quality of the plants I purchased, packaging and timeliness have been wonderful. In fact, I see so many beautiful plants I keep ordering more - one would think I lived on a country estate!

Date of experience: May 2, 2025
Wisconsin
1 review
0 helpful votes
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Bait and switch
May 12, 2025

Sales team great after that i am just a piece of $#*! i guess, 2 months to get product and the customer service dept had every lie, cheat, switch they could use,

Date of experience: May 2, 2025
Texas
1 review
0 helpful votes
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Disappointed
May 12, 2025

My wisteria tree is doing nothing. It's just sitting in the yard like a lawn ornament. I am so disappointed!

Date of experience: May 2, 2025
Virginia
1 review
0 helpful votes
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Great people, great plants
May 12, 2025

I had some questions before deciding on my order. Angie was patient, thorough and utterly delightful. I asked her to delay my delivery until the threat of frost was past. The plants arrived just when the weather was perfect. They have grown like mad since I planted them.

Date of experience: May 2, 2025
Iowa
1 review
0 helpful votes
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I ordered a tree on March 8,2025. It is now May. Two months later, and I have still not received the tree. More communication would help. I'd be happy to wait for a good product, but I'd appreciate more word. I was really excited about this purchase, which celebrated a milestone. It wasn't cheap, so I hope it arrives soon - otherwise I'll want my money back. I'd be happy to change my review once the product arrives... hopefully soon.

Date of experience: May 1, 2025
Mexico
1 review
0 helpful votes
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Perfect timming
May 12, 2025

My vines arrived in great shape and just about to bloom. All of them are growing healthy. Very happy with my purchase.

Date of experience: May 2, 2025
North Carolina
1 review
0 helpful votes
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Was sent a damaged plant. Discussed with associates via chat. Did not recover. Sent email to claim warranty. Was asked same questions. Poor quality control and slow, cumbersome customer service. The onus is not on the customer to fix a company's sloppy service. Would not recommend. Would not buy again.

Date of experience: May 2, 2025