FastGrowingTrees.com has a rating of 3.8 stars from 21,226 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastGrowingTrees.com most frequently mention customer service, good condition and great shape. FastGrowingTrees.com ranks 1st among Trees sites.
I ordered a lemon tree as a Christmas gift a couple of weeks prior to the holiday. It arrived a month later and was dead. It traveled from North Carolina to Ohio and a few other places before making its way back to Raleigh, NC for delivery. I made several inquiries during this time with very few answers. On the bright side, when I ordered the tree and again when I reported the condition of the tree after delivery I spoke with a very helpful lady and she is working with us to correct the issue.
When our fiddle leaf fig tree arrived, the bottom half of the leaves had all been cut off at the stem. It looks absurd. I didn't get charged for half a tree, though, I got charged for a full tree. And then I looked at some reviews of your site and wished I'd just gone to my local nursery. Total waste of money.
Ordered two lavender plants. One did not survive the transit, but was replaced by FastGrowing Trees. My plants are growing beautifully and I am waiting for spring to smell and see the flowers they produce. Excellent service and would use them again.
I have had decent plants come in the past. My latest order in 2025 was unhealthy, damaged, that were expensive - still have not heard back from customer service...
The product shipped quickly as described. The rose tree is already blooming out. The grasses were a little worse for wear. Hopefully they will start bouncing back soon.
I had to speak to customer service to schedule a future ship date. There was no communication when they actually went our, and my order is still incomplete.
We ordered 18 trees total. They all arrived in a timely fashion, were well packed, and in good condition. Just planted them and looking forward to great results.
My tree came beautifully packaged. However, there was a blank storage bag that I believe should have contained some planting instructions etc. The bag was completely empty….
This is regarding this order and my previous order for Taylor Cypress: products look as though they are not water as they are held in your facility. The top halves of (6) Sunshine Ligustrum bushes were completely dried out - perhaps they had been frost bitten. I will need to cut the dead off. That's approximately 50% of the height. My Taylor Cypress (previous order) the tips looked dried or dead when they arrived. I was sort of surprised with there last (2) orders because I do not consider this typical from your company.
We received our Avacado tree several weeks ago. It was well packaged and there wasn't any damage.
We planted it into a larger pot and it appears to be doing fine. We have read online that it could take years before it bears fruit.
We would like some feedback from FastGrowing Trees as to their experiences from their vendor as to when to expect fruit to be produced.
Overall I am happy with my experience so far, some plants seem a bit weak but I assume that is only due to winter conditions and fast growing trees will replace them in the spring if necessary
Needed a replacement tree due to one not making it from my original purchase. Customer service representative was so helpful and made the whole process seamless. Especially love that it is so easy to reach and talk to a representative instead of making it so difficult as so many companies do. Will recommend and continue to use as the need arises!
I ordered a Korean Spice Viburnum. The plant looked healthy but had only some mulch on top and was so pot bound that there was no soil left in the pot. I did everything I could for the plant but in my experience severely pot bound plants do not do well in the long term. They did give me a 1 year guarantee.
The trees arrived on time in robust packaging that held up well to some rough handling. The 16 trees (arborvitae) were healthy and green and already appear to have taken well to the transplant. The customer service rep was especially helpful to help me prepare for their arrival so I could get them in the ground the next day. The sale price made this a really sweet deal. I'll be back!
The customer service person was completely attentive, sympathetic and friendly about the cryptomeria that arrived partly damaged and turned completely brown a couple of weeks later. After reviewing photos I took at her request, she assured me she would send a replacement several months later when weather was suitable for shipping and planting. If the promised tree arrives healthy and timely, I'll be completely satisfied.
Second year that we have ordered fruit trees Fast-Growing-Trees. They arrive securely packed and in great condition. Our apple trees from first year's order are growing well.
The plants arrived faster than expected. They were in perfect condition. They were just beautiful! I wanted to wait to write the review because when they arrived, we were expecting snow and below zero temps. I didn't plant them right away, but I put them in the garage with a heater. While they were in the garage, they even started growing new leaves. When the weather warmed a little, I got them in the ground. But shortly after they were planted, we were hit with another snow and cold temps for several days. I was so worried about them, but they pulled through without a problem. It's been a few weeks now with great weather and they are doing great! I'm so excited to see what they are going to look like when Springtime comes! I'm so happy with my experience and I can't wait to get more plants!
I've used several online nurseries but will be using fast growing trees from now on. They have a great selection and trees arrive healthy and well packaged.
Quality of plants very good. Plus communications about when coming, how to plant and care for very helpful. Most impressive: questions answered promptly and well. Thank you
FastGrowingTrees.com always delivers a great well pruned tree that you can tell was loved and cared for prior to being sent. I made the huge mistake of buying a tree from a big box store before I found and ordered numerous trees from FastGrowingTrees.com. A world of difference in how the trees are pruned to grow properly and also how fast they actually grow! I am a firm believer in FastGrowingTrees.com and will be continuing to order from them for all of my future tree needs!
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.