FastGrowingTrees.comReviews 28,519

The trees were received badly damage. It took many times to get someone on the phone and the experience was disappointing. Poor customer service and you don't stand behind your policies

My experience has been good. Very helpful people the other end. It was a good experience.

My local trees are taking a long time to get going since I planted them. Leaves are cracked and brown, even though I have followed all of the planting instructions. I hope these trees will make it until next growing season.

We purchased this in lieu of flowers as a sympathy gift for a dear friend who had recently lost a loved one. It was received with heartfelt gratitude and appreciation. The gesture felt more personal and lasting, and it brought comfort during a difficult time. Highly recommend this as a thoughtful alternative to traditional sympathy gifts.

It was terrible. Tried to give your company a chance to make it right and was ultimately ghosted.

I bought two Crape Myrtle trees about a month ago and they're already blooming! I just finished ordering a Weeping Willow to be delivered the first week of September and am really looking forward to watching it grow into a large beautiful tree.

I have recently grown interested in growing trees. I ordered a peach tree, two orange trees and two avocado trees. All are doing great except the two avocado trees. They lost their leaves but passed the scratch test. Hoping they will survive.

Customer support was excellent, and though they could not resolve the issues, they were responsive.
A 17-inch-tall tree is nowhere near 3-4 feet tall. A 2-gallon pot is nowhere near a 5-gallon pot.
After three attempts to get a tree that fit its description, I gave up and received a full refund.

I purchased 12 Karl Foerster plants which all but 2 died from our brutal summer extremes in weather. The company will not replace or refund my money even though I purchased the one year warranty. All they wanted to offer me was a 30% discount on another purchase. Not happening!

Large bushes came well packaged and protected. They have since recovered well since being planted in mid June.

Trees came to my house with broken limbs and poorly packed, customer service created an e-mail chase for weeks saying they didn't receive pictures of damage, one tree has died the other is struggling. I don't believe this e-mail will go public.

I ordered several plants. They're all doing beautifully except for one. When I emailed customer service with pictures they responded very quickly and gave me a few tips to try and see if it could be salvaged. When those didn't work and I sent an additional photo they promptly sent a replacement…

1 0f 2 (Adanson's Monststera) products arrived on time, but looked really rough. We as usual followed the instructions. The plant never recovered. Today it looks like it will be dead, but we are trying to revive it. The second item ( Easy Pie Cherry bush) never did show up. Of the five items we have purchased over the last few years, only the Fig tree that was sent by mistake is doing very well (Chicago Fig). Others all died within 4-6 months under very good conditions (As we grow many things in the ground and hydroponically, for many years. Meyer Lemon, Nagram Kumquat, another Chicago fig). Our Limequat, is still fighting for it's life. I guess this will be our last experience with you. Sorry, but we tried.

I have had tree for some time now. Planted as instructed and watered as well. I have seen no growth since the day it arrived. Would like a full refund. The name says fast growing and I have no growing.

I ordered several plants at the beginning of summer and one of my citronella plants never arrived (I ordered two). I sent multiple emails and was repeatedly told that I needed to wait until "all shipments in the order were delivered". After I received every plant other than the missing citronella, I sent another email and was told the same. So I waited about 3 weeks and tried again (because nothing else came). They said that they needed photos of the plants, as well as photos of the inside and outside of the box that they arrived in. Considering it was about a month since they originally arrived, I already had the plants planted around my yard and the boxes had been thrown away. So I just ultimately had to forfeit that plant. Unfortunately the only citronella I did received arrived in bad shape and had already died.

We ordered 6 trees, 4 were shipped in their own boxes, no damage. 2 were shipped together and they both were broken when arrived. The box was not sturdy enough to carry the weight of the trees. The crazy steps that you have to go through to report the damage is well crazy. You have to fill out a specific form, which the information for damage is not easily found on the website, you are only allowed 3 pictures and they are very specific requests. When you have 2 trees that are damaged, you can't add the pictures for both of the trees and the box.

These plants are small and way overpriced. 2-3 times what you'll pay (for better plants) at a local nursery. 3-4 times what you'll pay vs. a Lowe's/Home Depot

Fed ex destroyed my plants. I must have talked to 5 or 6 customer service people none of which I could clearly understand. I was lied to, they tole me whatever they needed to to get me off of the phone. It wasn't until it was escalated did anyone do anything about the problem I had. I wouldn't treat my worst customers like how I was treated. I'll never use your company again.