On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I bought a few trees from Fast Growing Trees and was very pleased. Then I found another company in Tennessee that sells them for less and they send 2 for 1. Unfortunately they send two because you're lucky if you can get one to take root. And then they are dry root so while my Fast Growing river birch are shooting up like a Space X rocket, my Tennessee garbage only has a few leaves sticking 3 inches out of the ground. Total waste of time and money. If I'm lucky it will be 3 or 4 years to get the height and health of what my Fast Growing Trees have done in just a single year.
Plants were not treated well during shipping. Delivery gentleman just tossed the plant boxes on the driveway in the hot sun. Upon opening up the boxes, most of the soil was throughout the plants packing and the leaves on all the plants were wilted. It took about three weeks for the plants to come back to life.
I bought trees from you guys for my other house I used to live at. They were all healthy and did well.
I have purchased multiple trees from Fast Growing Trees over the years. I have always received quality trees and have had no problems.
Very helpful Never an issue when it comes to their plants or trees.
Several trees arrived damaged, but planted anyways hoping for the best. The trees did not survive and let fast growing know. After up loading pictures the damaged tree were replaced. Thanks for the quick response.
Good,
Everything shipped as ordered and survived the trip to hot as hell California!
Customer service was excellent regarding a delayed shipment. Item arrived in great condition.
Purchased a lemon and lime tree and both are doing great. Had a big aphid problem but both trees are fine now with just a good spray from our hose.
Even when I had a tree not survive, it was promptly replaced. Love this site
The crepe myrtle I bought about 7 years ago is thriving and beautiful!
I have purchased a banana plant, lemon tree, grape vines and sadly lost all when a hurricane struck our house in Florida. Now in Texas I want some new things!
I found exactly what I was looking for, with having great service years ago, I'm excited about getting new plants for my new house.
So beautiful, healthy plant that I couldn't help myself ordering another one
This company stands for quality and the product consumer receives. I couldn't ask for more.
Thank you
Multiple plants arrived in poor or unacceptable conditions. Instructions state to wait from the plants to adapt but the time frame indicated put you past the time frame where it would but replaced without paying for shipping. Additionally the credit give can not be used with a discount code raising the cost to rebuy an item significantly.
The option to wait to have the item replaced when it comes back in should be an option
All arrives in good shape. I planted everything and it still looks great and healthy. I'm very pleased.
Buyers need to read the details about the warranty. Replacement shipping costs are the responsibility of the buyer, and no refunds are issued.
Bought 2 brightwell blueberries. Been out over a year now they are doing wonderful. Very happy and excited for more purchases in the future.
Fast shipping and trees are very well taken care of and packaged. Thank you so much fast growing trees
As advertised. Easy, quick, quality products well packaged.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.