On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The customer service team is fast, helpful, and pleasant. Made resolving the issue quite easy.
Some of the plants were damaged in shipment.
The flowering plants have not flowered
Just ate cherries this year from a previous order and everything i have ordered thrives.
Photos of the plant ordered suggested a larger plant. Disappointing.
I got what I ordered. Previous orders were great.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
You need to be more careful packing your plants! One arrived in bad shape! Thankfully I got it to come back to life! Your plants are awesome, just please take more care in packaging! If I receive one more like that…, it's coming back! These are not cheap so treat them as if they were your plants you spend your hard money on! Thank you much though cause I do love your plants! Shipping can be hard on them for sure! Gary Willcoxon I will buy from you again if they come here in good shape!
Have ordered many species in past. This like others ordered in past will be installed in Yellowstone Arboretum, Billings, MT.
I have a few trees perish from a big batch I ordered, and was concerned I might be given a hard time requesting a one year replacement guarantee. To my surprise, within a day I received an invoice for the shipping of the replacements, no questions asked! What a great customer service! I'm sure I'll be getting another big batch next summer as I know they back up their promise.
Wonderful experience with all of our plants. We have ordered multiple times. Everything is thriving!
We ordered 36 Arborvitae Trees that came in boxes and were Delivered on time. The trees looked pretty good and look forward to them growing strong.
I love opening the box to meet my new, strong and healthy tree. Every time.
Impressive response from customer support when some of the plants I ordered didn't survive.
We ordered a maple tree, 2 blue hydrangea bushes and 1 white hydrangea bush. All plants arrived on time and are very healthy. We are very happy with the purchases we've made from Fast Growing Trees!
I ordered 20 arborvitae and a pink dogwood. The arborvitae were all delivered in great shape and in the first four months, they have all done well. The dogwood had a broken main branch in shipment and they replaced it immediately. The second one arrived with the trunk snapped a foot above the root ball. They were out of dogwood trees and issued a gift card. Both instances were due to mishandling by the shipping company, but FGT kept their promise and made it right. Thank you for top-notch customer service.
I purchased several Italian Cypress trees from Fast Growing Trees to create a focal point and separation between two RV lots in the neighborhood where I owned a vacation property. They arrived healthy and grew quickly. What an impact they made! I'm ordering from this company again and recommend it highly.
Delivery was fast and packaging was excellent for the most part. One of my trees was broken during shipping but they were awesome about replacing it for me.
Ordered 9 trees…6 mos in they started to get sickly looking…and they were immediately replaced after taking a few pics and sending one email…and the company even suggested waiting until the hot weather was over before sending to ensure better conditions for planting…very good customer service!
Bought trees in 2024 & 2025, lost 2 from 2024 order but need to call about guarantee, very happy with trees shipped otherwise
I order from FGT because they have elsewhere-unavailable varieties. When the plants I've bought haven't thrived, they have honored their warranty. Locally sourced fruit and nut trees are usually <1/3 the price so we order a ton from local places.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members