FastGrowingTrees.com has a rating of 3.9 stars from 20,988 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastGrowingTrees.com most frequently mention customer service, good condition and great shape. FastGrowingTrees.com ranks 1st among Trees sites.
My tree came beautifully packaged. However, there was a blank storage bag that I believe should have contained some planting instructions etc. The bag was completely empty….
This is regarding this order and my previous order for Taylor Cypress: products look as though they are not water as they are held in your facility. The top halves of (6) Sunshine Ligustrum bushes were completely dried out - perhaps they had been frost bitten. I will need to cut the dead off. That's approximately 50% of the height. My Taylor Cypress (previous order) the tips looked dried or dead when they arrived. I was sort of surprised with there last (2) orders because I do not consider this typical from your company.
Overall I am happy with my experience so far, some plants seem a bit weak but I assume that is only due to winter conditions and fast growing trees will replace them in the spring if necessary
We received our Avacado tree several weeks ago. It was well packaged and there wasn't any damage.
We planted it into a larger pot and it appears to be doing fine. We have read online that it could take years before it bears fruit.
We would like some feedback from FastGrowing Trees as to their experiences from their vendor as to when to expect fruit to be produced.
Needed a replacement tree due to one not making it from my original purchase. Customer service representative was so helpful and made the whole process seamless. Especially love that it is so easy to reach and talk to a representative instead of making it so difficult as so many companies do. Will recommend and continue to use as the need arises!
I ordered a Korean Spice Viburnum. The plant looked healthy but had only some mulch on top and was so pot bound that there was no soil left in the pot. I did everything I could for the plant but in my experience severely pot bound plants do not do well in the long term. They did give me a 1 year guarantee.
The trees arrived on time in robust packaging that held up well to some rough handling. The 16 trees (arborvitae) were healthy and green and already appear to have taken well to the transplant. The customer service rep was especially helpful to help me prepare for their arrival so I could get them in the ground the next day. The sale price made this a really sweet deal. I'll be back!
The customer service person was completely attentive, sympathetic and friendly about the cryptomeria that arrived partly damaged and turned completely brown a couple of weeks later. After reviewing photos I took at her request, she assured me she would send a replacement several months later when weather was suitable for shipping and planting. If the promised tree arrives healthy and timely, I'll be completely satisfied.
The plants arrived faster than expected. They were in perfect condition. They were just beautiful! I wanted to wait to write the review because when they arrived, we were expecting snow and below zero temps. I didn't plant them right away, but I put them in the garage with a heater. While they were in the garage, they even started growing new leaves. When the weather warmed a little, I got them in the ground. But shortly after they were planted, we were hit with another snow and cold temps for several days. I was so worried about them, but they pulled through without a problem. It's been a few weeks now with great weather and they are doing great! I'm so excited to see what they are going to look like when Springtime comes! I'm so happy with my experience and I can't wait to get more plants!
I've used several online nurseries but will be using fast growing trees from now on. They have a great selection and trees arrive healthy and well packaged.
FastGrowingTrees.com always delivers a great well pruned tree that you can tell was loved and cared for prior to being sent. I made the huge mistake of buying a tree from a big box store before I found and ordered numerous trees from FastGrowingTrees.com. A world of difference in how the trees are pruned to grow properly and also how fast they actually grow! I am a firm believer in FastGrowingTrees.com and will be continuing to order from them for all of my future tree needs!
I contacted FastGrowingTrees about the condition of trees ordered. FedEx had delays of three days during very cold weather and one tree had leaves dropping. Second part of order was delivered in good shape. Customer services immediately responded to my messages giving advice and also to contact them again if tree didn't leaf in Spring. Very helpful. Mentioned their helpfulness to my family as I recommended them
Fed up with this site after having ordered a single tree. Constantly sends junk trying to get me to rate them. My solution is to block them and never buy anything there again.
I bought this Chocolate Mimosa as a memorial tree for my neighbor who unexpectedly passed recently. It' redundant to say fast shipping and great packaging but as usual it was perfect and the tree arrived (taller than I expected) healthy. Unfortunately for me I was not able to plant right away so I left the pot sealed in plastic and watered for about 3 weeks. During this time the tree began to sprout! Late December, in a one gallon pot sealed in plastic, this tree began to sprout new limbs! Finally got it in the ground and I can't wait for spring to get here!
My four flowering trees arrived quickly and in very good condition, and we planted three outside right away, and one inside (a meyer lemon tree). The outside trees seem to be holding up well under the winter weather. The meyer lemon is producing brightly perfumed flowers and holding up beautifully in the corner of the kitchen. I look forward to seeing flowers and fruits on all the trees in a few months!
I have purchased plants for my garden from the web dozens of times, but I have never had an experience like this. I ordered a plumeria with a one-year warranty for $123. I received a small DEAD plant, took photos and shared these with FastGrowingTrees.com. They advised me to water it, give it some sun and that it would come back to life. I took additional photos showing that it remained DEAD and requested a refund. No replies. I will have to call my credit card company and dispute the charge and that is a use of precious time. To state the obvious: a plant that arrives DEAD is going to stay DEAD..
I placed 2 orders, the first came quickly, the 2nd still hasn't been filled and every time I contact them they have another excuse! It's a shame because the lemon tree I did receive was beautiful, but I will never do business with them again. They haven't even kept in touch to let me know what's going on, I have to chase after them to hear the latest excuse. Very disappointed
Fast Growing Trees must be getting rid of all the plants 🌱 I have gotten from them! The first two plants were grapes supposedly grown in my zone,(9). They didn't look 👀 well when I planted them. I fertilized them planted and watered them. Still haven't thrived. I got the second plant, wisteria. Also in my zone (9) fertilized and watered as well. I'm hoping for the best. The plants weren't super expensive but I took a chance on the seller who seemed to be reputable. This is my first experience with this nursery. It may be the last!
Not sure since not yet growing season but tree seems small especially based on price which is much higher than our local nursery for the same type tree.
Originally I left a 5 star review, I've bought 15-16 tees from here but my recent experience has been very bad, I haven't received my starfruit or owari satsuma(ordered all the way back in December), the delivery date for both of them said March 24th when I ordered it and have tried to get an update on where it is by email 3 times and still have not heard back! You guys said you reached out with feedback but I never got it!
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.