On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Wonderful delivery and product. Very pleased with the quality.
In my last order, two hydrangeas in a box was horribly bad practice. I had to save them. They were broken all over.
Please send tress in single boxes.
Prompt delivery of trees and shrubs that bring joy to our environments year after year.
I've bought trees and berry bushes before all doing awesome. Fine fast-growing trees to be a bit more expensive but never lost a tree or shrub from them.
Had some questions choosing the best plant for my space. Called FGT and had a nice conversation with one of their arborists that helped me understand things better. Trees came robust and healthy. When I planted my trees and they did not do well, FGT did stand by their warranty and credited my account to repurchase my stock. Very good company!
I have ordered from fast growing trees in the past and plants arrived in great condition and have done very well!
Came when promised in good shape. Have grown well so far...
Fast shipping, quality products, would do business with again
I ordered trees that are doing well. I ordered several hydrangeas. It has been over a month since I planted them. They had brown leaf when I got them. I sprayed with water and baking soda. There are new leaves now but they have not grown as strong or large as I had hoped.
Ordered two plants only received one and nothing about the other ones for a long time. Turned out there was a delay but no one let me know anything about the delay. Just placed another order and the same thing again only received one and nothing about when the other one is going to be shipped.
I ordered a blue moon wisteria and planted it on the sunny corner of my deck. It doubles in size every year and is reblooming this summer. It's now shading that corner of my deck nicely as it has grown over my awning.
Had issue with a tree. They gave advice and when I couldn't save the tree they worked fast to honor the warranty.
I had a couple of fig trees that didn't come out of dormancy. They were unable to send the same 1 gallon size so to make it right they upgraded me and sent a couple 3 gallons instead.
I am very pleased with the quality of the product I receive. I have placed quite a few orders over the last two years and have not lost a plant or tree yet.
Ordered from here last year and again this year. Great customer service from a great company. The thujas from last year are thriving!
I have bought many trees from Fast Growing Trees. Just bought 2 more today. I have one tree that has died. I let them know and still havegotten a replacement.
All my past orders have been delivered quickly and with no problems. I have trees that have been growing for two seasons now and are thriving. I can't wait to receive my next order of trees and plant them in the garden. I love the convenience of shopping online and having the large trees delivered right to my doorstep.
Everything arrived well packed and healthy. Recently made a second order based on how well I enjoyed the first order.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.